We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Gatineau-Ottawa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Gatineau-Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

539 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Gatineau-Ottawa
See the most recent reviews
Showing 378: English reviews
Reviewed 16 May 2016 via mobile

The good: front desk staff, location, view of the Ottawa River and Parliament buildings. The bad: dirty carpets, crammed hallways and elevators, small rooms, not very clean, not enough parking and tight parking spaces, Resto food not great.

 Report
Helpful?
Thank Anthony A
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Anthony A I thank you for your review; I empathize with your feelings on this subject, and can only apologize for the unpleasant situation you experienced. I am disappointed to hear your stay did not meet or exceed your expectations. Offering value and providing clean and comfortable accommodations to our guest, are our greatest priorities. We sincerely value the comments...

Toronto, Canada
Reviewed 14 May 2016 via mobile

Beautiful view of the Ottawa River and Ottawa Parliment buildings. Was clean. Great front desk staff. But very difficult for parking during reno's. Overall decent for the price. Walk to many attractions.

 Report
Helpful?
Thank Wendyanna1995
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

WendyAnna1995, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. One of our greatest priorities is to offer clean and comfortable accommodations to our guests with speedy and friendly service. Without the help of our guests leaving comments and letting us know what improvements are needed we...

Toronto
Reviewed 13 May 2016

Good choice for Ottawa visit. Our room was located overlooking the river and nice view of Parliament Hill and downtown Ottawa. Bed was king size and very comfortable. Everything clean with small fridge and coffee maker. Has a small restaurant on site and a pool which we did not use. There is a Macdonalds a five minute walk from hotel...

 Report
Helpful?
Thank susancarrick86
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Susancarrick86, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. I was glad to have read that you and your family selected one of these rooms, and were able to see...

Burlington, Canada
Reviewed 13 May 2016

Great location , rooms dated but very clean hotel , beds new and comfortable with great view of the river , need a better restaurant and parking limited outside . Staff very friendly and helpful and speak English !

Review collected in partnership with Best Western
 Report
Helpful?
Thank Don T
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Don T, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. I was so pleased to read that you had such a positive first impression of our hotel and services. You even commented on our high levels of bilingual customer service. We value all comments from our...

Tecumseh, Canada
Reviewed 11 May 2016

From the moment I walked in, the staff could ot have been nicer. They made me feel very welcome. The room was very clean and spacious (King bed) and there was a nice view of the river. It was quiet and the beds were comfortable. My only criticism was that if you drive, you have to check in and then...

 Report
Helpful?
Thank MAB23_new
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

MAB23_New, Thank you for your comments and for taking the time to post your review of our Best Western Plus Hotel. It is comments such as yours that allow us to continually improve upon our products and services. It was most gratifying to learn that our continual investments into training, customer service have not gone un-noticed. Thank you once again...

Reviewed 5 May 2016

Had a wonderful time at this hotel! The staff was wonderful and the room was better than expected. We had a nice room with a separate bedroom. It was nice to have a living room area as we were there for quite a few nights. Having a microwave was very nice as well. It was within decent walking distance of...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Robyn S
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Robyn S, Thank you so much for sharing your experience at our hotel with the Trip Advisor community. I was so happy that you felt good about the "value on dollar spent" you received from your stay Offering clients a courteous, clean, comfortable stay are our greatest goals and ones we take to heart. Once again, on behalf our entire...

Brockville, Canada
Reviewed 29 April 2016

GOOD: The location of this hotel is perfect. Right across the river from Ottawa, across the street from a great museum, History museum. There's a park with a nice bike, walking path that follows the beautiful Ottawa River. The pedestrian bridge path that leads to the Byward market in Ottawa. This stay was painful in every way. From the minute...

 Report
Helpful?
1Thank Cliff M
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Cliff M, Thank you for taking the time to express your concerns regarding your stay with us. Be assured our property looks at every comment, positive or negative and will act on improving our products and services for all our guests. I was very sorry to read that your stay with us was not to your expectations. I have personally...

A TripAdvisor Member
Level Contributor
10 reviews
4 hotel reviews
9 helpful votes
Reviewed 16 April 2016 via mobile

Good price (2 night stay). Clean space. Nothing out of the ordinary. It reminds me of a Best Western. We've stayed before in the past, and this is by far a better room. To say one thing, the elevator is slow.... we're top floor, so I'm not taking the stairs.

 Report
Helpful?
Thank A TripAdvisor Member
Vancouver, Canada
Reviewed 13 April 2016 via mobile

I came from Vancouver for a family emergency on a overnight flight. We had no sleep and were in distress. We asked for a room and explained our situation. A rep at the desk seemed sympathetic and checked us in at 100.00 a night plus taxes and fees. After the check in when we were leaving for the hospital the...

 Report
Helpful?
1Thank Brad C
North Bay, Canada
Reviewed 11 April 2016

Hotel room was clean, excellent service from hotel staff. Internet was slow in the morning. Great location, easy to find, fairly close to amenities and downtown Ottawa. I will choose to stay at this hotel again in the future when I am back in the Ottawa area.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Valerie M

109 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
1:57
Videos (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (12)
Viewed
View from Room (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gatineau hotels
0.5 km away
Four Points by Sheraton & Conference Centre Gatineau-Ottawa
2.4 km away
Ramada Plaza Gatineau/Manoir du Casino
5.8 km away
DoubleTree by Hilton Hotel Gatineau-Ottawa
Show Prices
Show Prices
Show Prices
1.3 km away
Crowne Plaza Gatineau-Ottawa
0.7 km away
Les Suites Victoria
Les Suites Victoria
#5 of 25 in Gatineau
119 reviews
2.2 km away
Hilton Lac-Leamy
Hilton Lac-Leamy
#1 of 25 in Gatineau
1,151 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $130 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Best Western and Hotels.com so you can book your BEST WESTERN PLUS Gatineau-Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Hotel Style:
#5 Business Hotel in Gatineau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
Ask a question
North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they are booking a hockey tournament!”
 of 5 bubbles primavoce72, 22 Mar 2017 | Read review
“Ask for room facing river”
 of 5 bubbles benjamin221, 17 Mar 2017 | Read review
“To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good view of the Gatineau hills)”
 of 5 bubbles melc676, 15 Feb 2017 | Read review
“If there are large groups in the hotel, perhaps the higher floors might have less noise”
 of 5 bubbles 801BrianK, 14 Feb 2017 | Read review
“As for a room overlooking the river”
 of 5 bubbles JHB296, 24 Jan 2017 | Read review
5 of 5