Lovely hotel - clearly renovated and well-maintained. Quiet despite being close to the road, and the room had all of the amenities we needed. Bike rentals were a nice perk, although we didn’t take advantage of this. Good covid protocols in place. We’ll be back!
I follow SVL on Instagram and have been wanting to stay there for sometime. I finally decided to book a weekend in a tiny home and I was so excited. Before I booked I checked their COVID-19 protocol and it sounded great. I’ll start with the bad... Upon entering the tiny home it was tidy and looked clean. Out of an abundance of caution, we grabbed our bleach wipes to wipe down the high touch surfaces. Everything seemed fine until I wiped the railing from downstairs to upstairs, it was filthy (I took the wipe to the service desk and showed her, but didn’t take a photo). Of course after this discovery, we didn’t feel safe so we used about 20 bleached wipes and cleaned all of the surfaces - this is where we discover that the white cabinet doors are not clean (visibly) and the table was still dirty after several wipes (it’s a porous wood surface so it is hard to clean). We then washed all the dishes. I went and spoke to the gal at the desk and she was very apologetic. She mentioned that she would let the cleaning supervisor know. She asked me if she could do anything but at this point I’ve already cleaned the place; and I’m not the type of person to ask for things so I said no. The good... Before the cleaning...When I checked in they only allow 1-person/family inside at a time. Check in was smooth - they have you hold up your ID to the plexiglass as well as the credit card you entered online. You do have to sign a couple forms but they have a clean pen and used pen bin plus a large bottle of hand sanitizer for use. I was offered some dog treats for my fog and the gal was very friendly and informative about where we could fine dinner for the evening. There are 6 tiny homes surrounding a communal fire area and outdoor seating. There is ample parking and the outdoor area is well groomed. There were 2 adults, 1 pre-teen, and a medium sized dog. We managed to set up our dog crate beside the stairs and it wasn’t too intrusive in the space. I don’t think I would stay for a week with that many bodies but for a weekend or even 3-4 days it would be fine. The inside of the tiny home looks exactly as they depict it on Instagram...very cute. The location is right off the highway so there is some highway noise and you do hear the trains at night. That being said we didn’t fine it too bothersome (and I’m a light sleeper). Everything on town is an easy walk, I think downtown was 15-minutes. There is a smokehouse, a sushi restaurant, and The Curry Bowl within steps of the Lodge. Surprisingly, I would stay here again, however I would probably call and let them know of this experience so that they would ensure I didn’t have to play maid upon arrival.…
The hotel room was clean and renovated nicely. The only concern is the pet friendly aspect. Us and another couple booked pet friendly rooms and left the two well behaved dogs while we went for dinner. When we got back we were told the dogs were not allowed to be in the rooms unattended. They only knew they were unattended when staff saw us come back and the dogs came out excited. This is not something we were aware of as it was not in the email confirmation. For the second night we had to keep the dogs in the car which we did not feel comfortable about. So be mindful if you bring your dog to this hotel!
We made many trips to Fernie BC this summer for the incredible mountain biking in the area. We needed a place that was close to the great pubs and restaurants in the city, as well as comfortable accommodation for ourselves and our bikes. Snow Valley Lodging was my choice for every trip. The Lodge is mountain bike friendly. The staff are super friendly and knowledgeable about the local bike trails. The rooms are modern, beds are super comfortable and the rooms are quiet. I couldn’t ask for a more perfect place to stay while in Fernie. I will be back next summer.
My mom and I have to stay here for a week. The staff do not wear masks. I went to check in and had to go into a tight room with a staff member who wasn't wearing a mask. When I called to book a few weeks ago, I asked if the room had a lot of stairs, and I was told no. I said my mom had bad arthritis and couldn't do a lot of stairs. But the room is up two massive flights of stairs. I said, it's the penthouse suite, is it up a bunch of stairs. The woman on the phone said no. They also said they sanitized the room, but now I'm not sure of anything.