Snow Valley Lodging

162 reviews

#5 of 22 Hotels in Fernie

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1041 7th Ave, Fernie, British Columbia V0B 1M0 Canada

1 (778) 766-3879

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Guests1 room, 2 adults, 0 children

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About

4.5

Excellent

162 reviews

#5 of 22 hotels in Fernie

Location

Cleanliness

Service

Value

Travellers' Choice

Snow Valley Lodging is the ultimate basecamp for your mountain escapades. Located in beautiful downtown Fernie, B.C., Snow Valley offers unparalleled value and comfort to help you make the most of this all-season playground. Our team is passionate about the Kootenay region and would be thrilled to give you the info to make the most of your time here. Or, we can point you in the direction of the hot tub to relax in after a day of activity. Book with us today and discover #WhereAdventureAwakens All of our standard rooms have upgraded furniture, fridge, microwave, and coffee maker! Need to freshen up some of your clothes? No problem! Our complimentary laundry facilities will get them smelling new. Nothing beats grilling up your favourite meal. With our outdoor BBQ area, you'll be cooking like you're at home. Explore the sights and trails with our townie bikes, fat bike and hok ski rental. A perfect way to experience Fernie.

Room & Suite (38)38

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Hot bath

Bicycle rental

Bicycles available

Books, DVDs, music for children

Children's television networks

Pets Allowed ( Dog / Pet Friendly )

Wifi

Pool / beach towels

Canoeing

Hiking

Skiing

Fishing

Board games / puzzles

BBQ facilities

Non-smoking hotel

Picnic area

Room features

Air conditioning

Housekeeping

Coffee / tea maker

Kitchenette

Microwave

Refrigerator

Flatscreen TV

Room types

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Centrally Located

Languages Spoken

English, French

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162Reviews1Q+A27Room tips

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E&M wrote a review Jan. 2

Langley City, Canada22 contributions4 helpful votes

Great stay

Lovely hotel - clearly renovated and well-maintained. Quiet despite being close to the road, and the room had all of the amenities we needed. Bike rentals were a nice perk, although we didn’t take advantage of this. Good covid protocols in place. We’ll be back!

Date of stay: December 2020Trip type: Travelled as a couple

Helpful

Response from Veronique Roy, Owner at Snow Valley Lodging

Responded 1 week ago

Hello Monika, thanks for choosing Snow Valley Lodging and taking the time to leave us a review. We are so happy to hear you had a great stay with us and appreciated our Covid protocols as well as the amenities we have for guests use. We look forward to welcoming you on your next trip to Fernie!

teachartz wrote a review Nov. 2020

Calgary, Canada140 contributions61 helpful votes

Disappointed - Great potential but unclean

I follow SVL on Instagram and have been wanting to stay there for sometime. I finally decided to book a weekend in a tiny home and I was so excited. Before I booked I checked their COVID-19 protocol and it sounded great. I’ll start with the bad... Upon entering the tiny home it was tidy and looked clean. Out of an abundance of caution, we grabbed our bleach wipes to wipe down the high touch surfaces. Everything seemed fine until I wiped the railing from downstairs to upstairs, it was filthy (I took the wipe to the service desk and showed her, but didn’t take a photo). Of course after this discovery, we didn’t feel safe so we used about 20 bleached wipes and cleaned all of the surfaces - this is where we discover that the white cabinet doors are not clean (visibly) and the table was still dirty after several wipes (it’s a porous wood surface so it is hard to clean). We then washed all the dishes. I went and spoke to the gal at the desk and she was very apologetic. She mentioned that she would let the cleaning supervisor know. She asked me if she could do anything but at this point I’ve already cleaned the place; and I’m not the type of person to ask for things so I said no. The good... Before the cleaning...When I checked in they only allow 1-person/family inside at a time. Check in was smooth - they have you hold up your ID to the plexiglass as well as the credit card you entered online. You do have to sign a couple forms but they have a clean pen and used pen bin plus a large bottle of hand sanitizer for use. I was offered some dog treats for my fog and the gal was very friendly and informative about where we could fine dinner for the evening. There are 6 tiny homes surrounding a communal fire area and outdoor seating. There is ample parking and the outdoor area is well groomed. There were 2 adults, 1 pre-teen, and a medium sized dog. We managed to set up our dog crate beside the stairs and it wasn’t too intrusive in the space. I don’t think I would stay for a week with that many bodies but for a weekend or even 3-4 days it would be fine. The inside of the tiny home looks exactly as they depict it on Instagram...very cute. The location is right off the highway so there is some highway noise and you do hear the trains at night. That being said we didn’t fine it too bothersome (and I’m a light sleeper). Everything on town is an easy walk, I think downtown was 15-minutes. There is a smokehouse, a sushi restaurant, and The Curry Bowl within steps of the Lodge. Surprisingly, I would stay here again, however I would probably call and let them know of this experience so that they would ensure I didn’t have to play maid upon arrival.…

Date of stay: November 2020Trip type: Travelled with family

Helpful

Response from Veronique Roy, Owner at Snow Valley Lodging

Responded Nov. 11, 2020

Dear Tanya, Thank you for leaving us a review and staying with us. We appreciate you taking the time to speak with us as well as giving us the opportunity to reconcile the situation. We have implemented a more rigorous cleaning protocol that we have started following your stay with us. We are delighted you enjoyed the remainder of your stay including the convenient location and our COVID-19 safety standards upon check in. We very much hope to welcome you again. Kind regards, Margot (SVL Front Desk)

Ashleigh wrote a review Oct. 2020

1 contribution

Pet friendly room

The hotel room was clean and renovated nicely. The only concern is the pet friendly aspect. Us and another couple booked pet friendly rooms and left the two well behaved dogs while we went for dinner. When we got back we were told the dogs were not allowed to be in the rooms unattended. They only knew they were unattended when staff saw us come back and the dogs came out excited. This is not something we were aware of as it was not in the email confirmation. For the second night we had to keep the dogs in the car which we did not feel comfortable about. So be mindful if you bring your dog to this hotel!

Date of stay: October 2020Trip type: Travelled as a couple

Helpful

Response from , Owner at Snow Valley Lodging

Responded Oct. 14, 2020

Dear Ashleigh, Thank you for choosing Snow Valley Lodging and for leaving us a review. When checking into a pet friendly room a waiver is signed, this waiver notes firstly that dog may not to be left in the room unattended. This is for the comfort of the neighboring guests. Next time why not try one of our Dog Friendly Tiny Homes, as they do not share a wall with a neighboring room dogs may be left unattended while at dinner etc. Hope to welcome you again. Kind regards, Margot (SVL Front Desk)

markru wrote a review Oct. 2020

Calgary, Canada173 contributions40 helpful votes

Perfect in so many ways

We made many trips to Fernie BC this summer for the incredible mountain biking in the area. We needed a place that was close to the great pubs and restaurants in the city, as well as comfortable accommodation for ourselves and our bikes. Snow Valley Lodging was my choice for every trip. The Lodge is mountain bike friendly. The staff are super friendly and knowledgeable about the local bike trails. The rooms are modern, beds are super comfortable and the rooms are quiet. I couldn’t ask for a more perfect place to stay while in Fernie. I will be back next summer.

Date of stay: August 2020Trip type: Travelled as a couple

Helpful

Response from , Owner at Snow Valley Lodging

Responded Oct. 7, 2020

Dear Marku, Thank you for staying with us and for your lovely review. We are thrilled to hear you enjoyed your stay with us and your mountain bike adventures. We can't wait to welcome you back next summer or sooner for ski season! Kind regards, Margot (SVL Front Desk)

Katie Meyer wrote a review Aug. 2020

1 contribution

No contactless check in, misleading room description

My mom and I have to stay here for a week. The staff do not wear masks. I went to check in and had to go into a tight room with a staff member who wasn't wearing a mask. When I called to book a few weeks ago, I asked if the room had a lot of stairs, and I was told no. I said my mom had bad arthritis and couldn't do a lot of stairs. But the room is up two massive flights of stairs. I said, it's the penthouse suite, is it up a bunch of stairs. The woman on the phone said no. They also said they sanitized the room, but now I'm not sure of anything.

Date of stay: August 2020

Rooms

Service

Sleep Quality

Helpful

Response from , Owner at Snow Valley Lodging

Responded Aug. 19, 2020

Good afternoon Kmeyerto, Thank you for your feedback. In Fernie it is not a requirement to wear a mask as such we have installed a plexi glass shield to protect our staff and our guests. This beautiful suite is our top floor Penthouse with stairs loading up to it however the suite itself is on one floor. We do apologies if there was a misunderstanding while booking this reservation. We pride ourselves on the sanitization and cleanliness during Covid-19. We sure hope you enjoy the rest of your stay. Margot (SVL Front Desk)

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