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Chateau Mont-Sainte-Anne

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Chateau Mont-Sainte-Anne
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221 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Toronto, Canada
Reviewed 3 days ago NEWvia mobile

The room was comfortable and clean. And we could ski in and out conveniently to the gondola. The ski slopes are very long and challenging. And we especially enjoyed the maple taffy in the middle of the "La Pichard". And the restaurant inside the Chateau is exceptional. We ordered the four course meal for $45 and the quality of food...

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Helpful?
Thank Josie L
newbunswick
Reviewed 1 week ago

Staff could care less, owners care even less but customers should be aware before they spend their hard earned money here. Never found a manager the whole time we were there, staff would go look for them and never return, it's started being funny after the third time. Lol

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Helpful?
Thank irock2012
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

We always value the happiness of our clients. Our staff is formed to take every demand seriously. I don't know what happened during your stay since you don't mention it in your comment, but I strongly suggest you to write us directly. Moreover, have you asked to speak to one of our managers? Of course, if you come during a...

Halifax, Canada
Reviewed 2 weeks ago

Really well done accommodation with just about everything you'd want or need. Rated it a 4 out of 5, and could maybe even go a 4+. The in room amenities are a bit modest in terms of how stocked the kitchen is, however overall, Really no complaints at all

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Helpful?
Thank AlphaDog71
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you for your comment. We appreciate to know that you had a great stay with us. It is our goal to make sure everybody have a good time with us.

Reviewed 2 weeks ago

Excellent ski-in, ski-out hotel for Mont Sainte-Anne. We stayed in one of the renovated (two Queen bed) rooms on the 5th floor with our two kids and had a very comfortable stay. There was a little kitchenette - microwave, toaster (no kettle) plates, bowls, cutlery etc which was great for preparing breakfast each morning. The kids had fun in the...

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Helpful?
Thank Heather C
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you! It is nice to know that all your family had a great stay with us. Hope to see you soon! We work for that to make sure that you have an incredible stay with us.

Oakville, Canada
Reviewed 2 weeks ago via mobile

Booked a Standard 2 Queen room for our family of 4. On Expedia the room size said 500sq ft and had a balcony but our room was not even 400sq ft and the balcony was basically sliding doors and a 1 foot deep concrete slab that you could stand on but that's all. The view was of the condos next...

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Helpful?
1Thank AdvisorStef
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

We plan to renovate all our rooms. Of course, we try to keep them as clean as possible, therefore we will make sure that the housekeeping services get your comment. We suggest you strongly to contact the hotel directly for reservation. We know our rooms and we can propose the best one for your needs. Certain rooms are larger than...

Laval, Canada
Reviewed 2 weeks ago

Good hotel and great skiing. the Nordik section of the hotel is fully renovated and well worth it. Spent March break with the kids. Activities are organized for them. Movies every night. Pool and spa need some renos but good enough for our stay. Hotel service is friendly.

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Helpful?
Thank oliviercaruso
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you! We are pleased to know that you had a good stay with us. Please note that renos are planned for the pool and spa areas. We don't know yet when they will take place, but they will for sure.

Playa Del Carmen
Reviewed 3 weeks ago

Good: Nice entrance - clean with wood burning fireplace Clean room Good mountains Easy rentals for skis/snowboards Lots of fun activities for kids Fun playroom - pool table, Mississippi, air hockey, foosball, videogames Le Brez resto - great fondue Service - very good, accommodating staff Movie theatre - small but cool for the kids, complete with sofas. Bad: Breakfast -...

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Helpful?
2Thank Rosy S
Emilie M, Responsable réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you for your comment. It gives us the opportuny to clarify certain things that are often wrongly believed. First, please note that we are not the official hotel for the mountain. We propose the best way though to get access to it. Regarding ski lessons, we will then forward your comment to the management of the mountain, but we...

Cape Elizabeth, Maine
Reviewed 4 weeks ago

Excellent and unique food in the Bistro Nordiq. Great location for getting to the slopes. Excellent room with kitchen amenities. Bath a bit small, but adequate. Nice having a variety store in the hotel, but sometimes it is understaffed. Convenient ski lockers, but the locker room was like a sauna especially when entering with ski clothes on.

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Helpful?
Thank CLSACT
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you for your comments. We are pleased to know that you had a good stay with us. We hope to see you again!

Toronto, Ontario
Reviewed 21 February 2017

We stayed here for a short ski holiday in early January. We had a renovated Nordik room. The room was furnishings were well thought out for ski vacation. Main areas are dated but may come back into style soon. Housekeeping staff were excellent and efficient as was the front desk staff. We would stay here again.

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Helpful?
Thank NewtonHealth1878
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

Thank you very much for your good words. We are working to make your stay as good as possible. We want to give you the best experience that you can dream of. We are very pleased that you had a good time with us. See you soon!

New York City, New York
Reviewed 19 February 2017 via mobile

We came as a family to ski for a 6 day stay. The only "quiet" night was 1 night and the hotel staff did not seem capable or concerned to control 3 bus loads of teenagers running rampant in the facility. Use the hot tub? Not with over a dozen kids screaming in there. Get some sleep? Not with children...

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1Thank Hope B
emoutou, Responsable de la réception at Chateau Mont-Sainte-Anne, responded to this review

We are sorry for the inconvenients during your stay. We have take your comment in notes. For future reference, we have a lot of people coming in during winter. We are next to a ski station. Student groups come to our hotel as families and couples. We try to accomodate everyone regarding their needs. Sometimes the living-together conditions are difficult....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Chateau Mont-Sainte-Anne

Address: 500 Beaupre Boulevard, Beaupre, Quebec G0A 1E0, Canada
Region: Canada > Quebec > Beaupre
Price Range: $131 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau Mont-Sainte-Anne 4*
Number of rooms: 215
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Also Known As:
Chateau Mont-Sainte-Anne Hotel Beaupre
Chateau Mont St Anne
Chateau Mont-Sainte-Anne Beaupre, Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Mont-Sainte-Anne staff and other travellers.
5 questions
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Waterville Valley, New Hampshire
3 months ago
Toronto
over a year ago

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Questions? Get answers from Chateau Mont-Sainte-Anne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor was great. Ask for a room away from the elevators.”
 of 5 bubbles heathercF1452RF, 13 Mar 2017 | Read review
“Nordik section is a mush. Old rooms are very old.”
 of 5 bubbles oliviercaruso, 10 Mar 2017 | Read review
“Don't stay on 2nd floor (it's where everyone has to go to get to the ski hill), and get a room far from the elevators (x12, x13, and so on)”
 of 5 bubbles luisr79, 6 Mar 2017 | Read review
“Higher floors have better views. Try to get room away from any teen/school groups.”
 of 5 bubbles CLSACT, 25 Feb 2017 | Read review
“Pick a renovated Espace Nordik room.”
 of 5 bubbles NewtonHealth1878, 21 Feb 2017 | Read review
5 of 5