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Comfort Inn Thetford Mines

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123 Boul Frontenac Ouest, Thetford Mines, Quebec G6G 7S7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (24)
Dining (4)
Business Centre & Event Rooms (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn Thetford Mines
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Thetford Mines
Comfort Inn Thetford MInes has a newly renovated front desk lobby area including a welcoming seating area with tv and fireplace. All our guest rooms have been revamped, including carpet, vinyl, drapes, bedding, 32" LCD flat screen TVs & new vanity and tile in the bathrooms. Relax in our beautiful new breakfast room & enjoy our complimentary Full Hot Breakfast. This hotel is 100% Smoke Free and welcomes your family pet. Restaurants and shopping located only steps away. WiFi is free in all guest rooms and in our 24-hour new Business Centre. All Ground Floor rooms feature fridges & patio door direct access. Local calls and parking also offered free of charge. We are all New Just for You!
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Location

Full view
50Car recommended
Grade: 50 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
123 Boul Frontenac Ouest, Thetford Mines, Quebec G6G 7S7 Canada
Getting there
Québec City Jean Lesage Intl Airport77 kmSee all flights
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65Reviews3Q+A7Room tips
Traveller rating
  • 15
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ndschloss wrote a review Oct. 2019
Mandan, ND54 contributions61 helpful votes
It was the usual Comfort Inn, but the desk clerk was really helpful and spoke English! I beleive Louiselle(sp) was her name. She recommended a steak house just down the road and it was good as well. It was a little noisy, but overall a good place to stay.
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Date of stay: October 2019
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2 Helpful votes
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David A wrote a review Mar. 2019
1 contribution
The staff were, again, excellent dealing with some serious noise issues from large groups of people over a two day period. When we had finally had enough of parents drinking and yelling in the stair wells adjacent to our rooms (we were there for a family funeral and drove 26 hours eventually there and back again) and groups of their children playing hockey for hours and hours. I love hockey, but the hallway of a Comfort Inn is not the place to practice from mid-morning to late at night for 2 days straight. There were a lot of other people there just traveling, trying to enjoy their stay, and trying to get some rest. We left exhaused and frustrated that none of this seemed to be on security's radar and that the front desk staff, as wonderful and as busy as they were, were unaware of this matter. At 10 minutes to 11 p.m. on our last night, with a 13 hour drive in front of us and a Winter storm in our path pretty much all the way home, we were minutes away from checking out and moving on to another hotel in Thetford Mines when things finally settled down. Thank you to the staff, but it's difficult for us imagine us ever staying at another Comfort Inn again.
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Date of stay: March 2019
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Trip type: Travelled with family
Room Tip: Be prepared for extreme noise regardless of the hour/
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Response from Elise P, General Manager at Comfort Inn Thetford Mines
Responded Mar. 25, 2019
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise during the night on your recent visit. I have noted your feedback to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Thetford Mines. Kind regards,
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PaddyO1965 wrote a review Feb. 2018
New York, NY36 contributions42 helpful votes
Pros - Would return : ) ....Thanks to the kind & thoughtful staff. I would have rated it excellent if it had an onsite restaurant. All rates are in full consideration of what was offered in return for the expense of staying there. In the end I am of the opinion it is fairly priced. 1) The receptionist Natalie and all her colleagues were a pleasure to interact with from our first phone call to our exit. 2) As an added bonus they each spoke fluent English. 3) Rooms were clean, 4) Tremendous water pressure with extremely HOT water, 5) Independent heating / cooling 6) Ground floor room was provided so were capable of parking the sleds outside the sliding glass doors which also afforded easy access to load / unpack sleds. 7) Free wifi, easy accessible vending machines "with" alcohol option, ... 8) Free Hot Buffet breakfast - Eggs & sausage were scary looking however the pastries, & waffles were great & a juice machine with a variety of flavors made it easy to wash the breakfast down. They also offered a variety of cereals & breads. 9) Restaurants / bars within a 10 minute walk. 10) During our visit there were a number of young unsupervised partying hockey players staying and the staff did a wonderful job running an orderly establishment. Cons- 1) Access from the snowmobile trail to the hotel would have been difficult had we not made a waypoint using our GPS. Unfortunately you must traverses several fairly long lengths of sidewalks / intersections / parking lots and cross a four lane road after exiting the primary trail. Albeit the sidewalk is considered part of the trail there is minimal if any signage directing you to the hotel after exiting the primary trail outside the city. 2) No onsite restaurant / bar but a variety within a ten minute walk.
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Date of stay: February 2018
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Trip type: Travelled with family
Room Tip: Ground floors are available for snowmobilers.
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1 Helpful vote
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Response from GMCN347, Supervisor at Comfort Inn Thetford Mines
Responded Feb. 15, 2018
Dear PaddyO1965, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Marilou Paré Supervisor Comfort Inn Thetford Mines 418.338.0171
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M C wrote a review Jan. 2018
Nuneaton, United Kingdom219 contributions48 helpful votes
Arrived late but still a friendly welcome at reception. Directed us to a nice still open restaurant. Hotel good and clean. Drawback was the lack of a lift (elevator) but generally acceptable. Breakfast was normal American style but sufficient.
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Date of stay: November 2017Trip type: Travelled on business
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ScottSpiral wrote a review Sep. 2017
Melbourne, Australia156 contributions43 helpful votes
This property, in its current condition, is well and truly past its use by date. It is very frayed around the edges and is in desperate need of renovation. The staff were welcoming and friendly and it was because of them alone that I could give this place a couple of stars.
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Date of stay: September 2017
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Trip type: Travelled on business
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Response from Elise P, Front Office Manager at Comfort Inn Thetford Mines
Responded Sep. 13, 2017
Hello, Thank you for your comment. Our hotel was renovated three years ago but always in constant renovation. We hope to see you again in the future. Kimberly Johnston Supervisor 418-338-0171
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CanadaQuebecChaudiere-AppalachesThetford Mines
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Frequently Asked Questions about Comfort Inn Thetford Mines
Which popular attractions are close to Comfort Inn Thetford Mines?
Nearby attractions include Musee Mineralogique et Minier (1.1 km).
What are some of the property amenities at Comfort Inn Thetford Mines?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Comfort Inn Thetford Mines?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Thetford Mines?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Thetford Mines?
Conveniently located restaurants include Restaurant Pizzeria Du Boulevard Inc, Restaurant La Face de Boeuf, and St-Hubert.
Are pets allowed at Comfort Inn Thetford Mines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Thetford Mines offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Comfort Inn Thetford Mines accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.