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About
#4 of 8 hotels in Thetford Mines
Location
Cleanliness
Service
Value
Comfort Inn Thetford MInes has a newly renovated front desk lobby area including a welcoming seating area with tv and fireplace. All our guest rooms have been revamped, including carpet, vinyl, drapes, bedding, 32" LCD flat screen TVs & new vanity and tile in the bathrooms. Relax in our beautiful new breakfast room & enjoy our complimentary Full Hot Breakfast. This hotel is 100% Smoke Free and welcomes your family pet. Restaurants and shopping located only steps away. WiFi is free in all guest rooms and in our 24-hour new Business Centre. All Ground Floor rooms feature fridges & patio door direct access. Local calls and parking also offered free of charge. We are all New Just for You!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Parking
Wifi
Breakfast available
Dry cleaning
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Location
48Car recommended
Grade: 48 out of 100
15Restaurantswithin 1 km
0Attractionswithin 1 km
123 Boul Frontenac Ouest, Thetford Mines, Quebec G6G 7S7 Canada
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69Reviews3Q+A8Room tips
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This hotel is okay at the best of times and a bit dated. The first issue was that our rooms had been given away, even though we had prepaid for them. It took some effort but they did manage to find other rooms for us, but not before they claimed we did not have any reservations (we provided the confirmation number and confirmed twice before arrival). The second issue was the noise. The hallways were loud and people felt the need to have conversations well beyond midnight that were disruptive. Our room was fair, but we had to settle with two double beds instead of the king we had booked. The water pressure was good and the room was clean. The breakfast book in the morning was small and crowded. I don’t think I will return to this hotel again and would like to try another one in hopes of having a better experience.…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Bring ear plugs to cut out the late night noise and skip the complementary breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was the usual Comfort Inn, but the desk clerk was really helpful and spoke English! I beleive Louiselle(sp) was her name. She recommended a steak house just down the road and it was good as well. It was a little noisy, but overall a good place to stay.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff were, again, excellent dealing with some serious noise issues from large groups of people over a two day period. When we had finally had enough of parents drinking and yelling in the stair wells adjacent to our rooms (we were there for a family funeral and drove 26 hours eventually there and back again) and groups of their children playing hockey for hours and hours. I love hockey, but the hallway of a Comfort Inn is not the place to practice from mid-morning to late at night for 2 days straight. There were a lot of other people there just traveling, trying to enjoy their stay, and trying to get some rest. We left exhaused and frustrated that none of this seemed to be on security's radar and that the front desk staff, as wonderful and as busy as they were, were unaware of this matter. At 10 minutes to 11 p.m. on our last night, with a 13 hour drive in front of us and a Winter storm in our path pretty much all the way home, we were minutes away from checking out and moving on to another hotel in Thetford Mines when things finally settled down. Thank you to the staff, but it's difficult for us imagine us ever staying at another Comfort Inn again.…
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Date of stay: March 2019Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: Be prepared for extreme noise regardless of the hour/
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elise P, General Manager at Comfort Inn Thetford Mines
Responded Mar 25, 2019
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise during the night on your recent visit. I have noted your feedback to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Thetford Mines. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros - Would return : ) ....Thanks to the kind & thoughtful staff. I would have rated it excellent if it had an onsite restaurant. All rates are in full consideration of what was offered in return for the expense of staying there. In the end I am of the opinion it is fairly priced. 1) The receptionist Natalie and all her colleagues were a pleasure to interact with from our first phone call to our exit. 2) As an added bonus they each spoke fluent English. 3) Rooms were clean, 4) Tremendous water pressure with extremely HOT water, 5) Independent heating / cooling 6) Ground floor room was provided so were capable of parking the sleds outside the sliding glass doors which also afforded easy access to load / unpack sleds. 7) Free wifi, easy accessible vending machines "with" alcohol option, ... 8) Free Hot Buffet breakfast - Eggs & sausage were scary looking however the pastries, & waffles were great & a juice machine with a variety of flavors made it easy to wash the breakfast down. They also offered a variety of cereals & breads. 9) Restaurants / bars within a 10 minute walk. 10) During our visit there were a number of young unsupervised partying hockey players staying and the staff did a wonderful job running an orderly establishment. Cons- 1) Access from the snowmobile trail to the hotel would have been difficult had we not made a waypoint using our GPS. Unfortunately you must traverses several fairly long lengths of sidewalks / intersections / parking lots and cross a four lane road after exiting the primary trail. Albeit the sidewalk is considered part of the trail there is minimal if any signage directing you to the hotel after exiting the primary trail outside the city. 2) No onsite restaurant / bar but a variety within a ten minute walk.…
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Date of stay: February 2018Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: Ground floors are available for snowmobilers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GMCN347, Supervisor at Comfort Inn Thetford Mines
Responded Feb 15, 2018
Dear PaddyO1965, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Marilou Paré Supervisor Comfort Inn Thetford Mines 418.338.0171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived late but still a friendly welcome at reception. Directed us to a nice still open restaurant. Hotel good and clean. Drawback was the lack of a lift (elevator) but generally acceptable. Breakfast was normal American style but sufficient.
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Date of stay: November 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This property, in its current condition, is well and truly past its use by date. It is very frayed around the edges and is in desperate need of renovation. The staff were welcoming and friendly and it was because of them alone that I could give this place a couple of stars.
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Date of stay: September 2017Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elise P, Front Office Manager at Comfort Inn Thetford Mines
Responded Sep 13, 2017
Hello, Thank you for your comment. Our hotel was renovated three years ago but always in constant renovation. We hope to see you again in the future. Kimberly Johnston Supervisor 418-338-0171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After searching for hours for a decent accommodation in Old Quebec with the right price for our budget, I found Comfort Inn Thetford Mines. While I am still here with my family, I would like to give this hotel my feedback just in case a few people out there are planning to visit the Old Quebec. It depends on where your journey starts- but ours took much longer due to heavy rains on the way and traffic. With the long drive-13 hrs. from Toronto, well including stops for food and stretch, we were looking forward to a nice welcome and a nice bed. A warm smile and hello greeted us in French, he has very little English but was so helpful. My son who speaks French helped out and we had a nice send off to our room. The room with 2 beds was waiting for us as we checked in at 2:30 in the morning due to the weather and road situation. We found the beds with fresh sheets (we checked them!), and clean bathroom with white towels. This hotel is clean!!! Breakfast is included in the price and parking available free of charge. For breakfast, hot waffle, sausage and scrambled eggs, bread and more!! There are fastfood joints just walking distance from Comfort Inn. Love the nice smell that greets you as you enter the building! WIFI connection is good! I highly recommend this hotel which is only 1.5 hrs scenic drive to Old Quebec!…
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GMCN347, General Manager at Comfort Inn Thetford Mines
Responded Aug 7, 2017
Wow! Thank you very much for this nice comment. We are happy to have been able to meet your needs. Sincerely, Élise Poirier General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
People are friendly and you get basic clean commodities. Breakfast included is pretty basic. Towels in the room had hole as they were worn through. Probably need to shop around for a better value. On a positive note, the location is great as it is centrally located.
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elise P, Front Office Manager at Comfort Inn Thetford Mines
Responded May 4, 2017
Thank you for taking the time to answer to our online survey. Your comments have been taken into account and we will advise the departements concerned to keep a look out.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was great and recommended fantastic restaurant. Good sleep. Quiet halls. Breakfast ok. Internet connection was decent. Overall would stay here again. No issues at all. Friendly people really make a difference thanks all!
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Date of stay: February 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GMCN347, General Manager at Comfort Inn Thetford Mines
Responded Aug 7, 2017
Despite our delayed response, we would like to thank you for taking the time to evaluate us and to write a comment. Sincerely, Élise Poirier General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here for a business trip for in total 5 weeks. Rooms are a little bit dated, but clean. Shower is perfect! Good TV and WiFi. The staff is very friendly and very helpful. Would recommend it. Regards, Marcel
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Date of stay: July 2016Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$99 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn thetford mines, thetford mines comfort inn
LOCATION
CanadaQuebecChaudiere-AppalachesThetford Mines
NUMBER OF ROOMS
62
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Claim Your ListingComfort Inn Thetford Mines (C̶$̶1̶7̶0̶) C$113 - UPDATED Prices, Reviews & Photos (Quebec) - Hotel - Tripadvisor
Frequently Asked Questions about Comfort Inn Thetford Mines
Which popular attractions are close to Comfort Inn Thetford Mines?
Nearby attractions include Musee Mineralogique et Minier (1.1 km).
What are some of the property amenities at Comfort Inn Thetford Mines?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Comfort Inn Thetford Mines?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Thetford Mines?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Thetford Mines?
Conveniently located restaurants include Restaurant La Face de Boeuf, Restaurant Pizzeria Du Boulevard Inc, and Rôtisserie St-Hubert.
Are pets allowed at Comfort Inn Thetford Mines?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Comfort Inn Thetford Mines?
Many travellers enjoy visiting Thetford Mines Minero Museum (2.0 km).
Is Comfort Inn Thetford Mines accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.