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860 rue LaLonde St. Jovite, Mont Tremblant, Quebec J8E 1A1 Canada
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Traveller (59)
360
Panoramas (17)
Room & Suite (32)

About

#21 of 29 hotels in Mont Tremblant
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the centre-ville of Mont-Tremblant with stunning views of downtown and the mountains, the AX Hôtel Mont-Tremblant offers classic, superior and sublime rooms, many with mountain views. Another lodging option are condos, from one to three bedrooms, full kitchen and indoor parking. To your delight, several services are offered free of charge: wireless internet, continental breakfast, parking, access to the outdoor pool and hot tub. Directly on site, the Carrefour 850 Mont-Tremblant offers you a restaurant, the MADGRILL “Bring your own wine “, our banquet rooms with mountain views and a tubbing center, Aventures Neige. The hotel is just a 2-minute walk from the main street of Mont-Tremblant, rue de Saint-Jovite, and a 10-minute drive from the Tremblant Resort pedestrian village.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Breakfast available
Horseback riding
Skiing
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French
89Reviews1Q+A4Room tips
Traveller rating
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Popular mentions
Slev1976 wrote a review Feb. 2021
Montreal, Canada69 contributions13 helpful votes
Quick get out with mum and upgrade for romantique package 3xx$ later , well .. Good size room with saint jovite views Romantique package , well bottle in the fridge pastry all candle AX near nespresso machine and that was it , i would have expect little note of welcome , ice bucket with 2 flutes for low price prosecco right and not just btw your package is in the room in front of my wife Overall stay , the hotel look great , housekeeping lady's welcoming ( even if they knock on the door arount 8:45) At the reception very cold from check in , same for the check out The cafe staff was very welcoming and helpfull , kudo to them
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Date of stay: February 2021
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Room Tip: choose the back of the hotel
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Umm Musa wrote a review Dec. 2020
Toronto, Canada370 contributions16 helpful votes
Good size rooms. Location is very convenient if you are planning to do snow tubing. It’s newly renovated hotel. Outdoor hot tub looked good, unfortunately we didn’t have time to use that. We had no microwave in our room that was a only complaint we had.
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Date of stay: December 2020Trip type: Travelled with family
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Elizabeth P wrote a review Dec. 2020
1 contribution1 helpful vote
I booked a stay with my friends 3 weeks in advance . The same day , they started installing roadblocks for our way there and the city had just become a red zone (meaning cases have gone up extremely in the area). We called the hotel to waive the fees because we physically could not get there , as we would each get 6000$ fines and/or be asked to turn back around . The manager has no compassion or understanding for our situation , and when we tried calling again , she sent us to voicemail. Even Booking.com(the app I booked through) called them and tried reasoning with her and she didn’t bother even letting us change dates or at least give us back a percentage of the reservation cost we paid. I should have read all these reviews first because it is very clear they have extremely poor customer service and care very little for their clients. Don’t book here.
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Date of stay: December 2020Trip type: Travelled with friends
1 Helpful vote
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Raquel wrote a review Sep. 2020
1 contribution1 helpful vote
Terrible customer service! I did not even get to the hotel facilities and they left a sour taste in my mouth. I had booked a package (massage and spa at the Scandinave spa + one night stay at the hotel) in July 2020, making sure with the hotel and the spa that there were availabilities for the dates I wanted. Once the stay was booked with the hotel, I had to book the massages at the spa through the hotel (although the spa and the hotel are two different establishment). Not a problem, I told the hotel the date I wanted my massage (having previously checked availability on the spa website to make sure there were appointments on that date). They told me they would call the spa make the reservation and call me back that evening. I never got a call back. The next day I called them (thinking they had booked the massages but forgot to call me and confirm everything), they hadn’t called the spa to book the massages. It had slipped through the cracks and no one was ever going to call the spa and make the reservations. They called the spa more than a day after I had called them asking to make the appointment and, sure enough, there were no more massage appointments at the spa anymore. They told me to come to the hotel anyway, and not have the massages, even though I had paid extra (approx. 300$ more) for the massages and access to the baths. I cancelled the reservation and was put in contact with someone who could help me resolve the issue. The manager proceeded to tell me they could not reimburse me (even though the package was bought through their website). The problem was on their part (forgot to book the massages when I had called), and they would not reimburse me. Finally, the manager said she would speak to the accountant and get back to me, and told me to contest the transaction through my bank because it would be the only way I would get my money back for now. The manager never called me back. I contested the transaction through my bank. The hotel refused my contestation through the bank (even though they were the ones to tell me to do it that way) and do not want to give me my money back. Save yourself the headache and do not book anything with this company. They have no respect for their customers.
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Date of stay: July 2020
1 Helpful vote
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Therese L wrote a review Aug. 2020
Ottawa, Canada87 contributions67 helpful votes
The hotel is very well situated , in the mountain , very quiet but 2minutes from the Main Street and restaurants. Took a special , 2 nights and dinner at the Grill. When I booked ,I was told that we could bring our own wine, by Nancy but not the case because they now have there liquor license. But the food on the BBQ was delicious! The cooks were very good. Really enjoyed our stay. We also hade a free beverage at the bar. Overhaul very good , will go back.
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Date of stay: August 2020Trip type: Travelled as a couple
3 Helpful votes
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PRICE RANGE
US$94 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel mont tremblant, comfort inn mont tremblant, mont tremblant comfort inn
FORMERLY KNOWN AS
Comfort Inn & Suites
LOCATION
CanadaQuebecMont Tremblant
NUMBER OF ROOMS
118
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Frequently Asked Questions about AX Hotel
Which popular attractions are close to AX Hotel?
Nearby attractions include Aventures Neige (0.1 km), Jack & Johnnies (0.4 km), and Cadeaux 4 Saisons (0.3 km).
What are some of the property amenities at AX Hotel?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at AX Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AX Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at AX Hotel?
Yes, free parking is available to guests.
What are some restaurants close to AX Hotel?
Conveniently located restaurants include Mille Pates, Le Grill Saint George's, and Restaurant L'Arome.
Are there opportunities to exercise at AX Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Is AX Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Mont Tremblant.
Are any cleaning services offered at AX Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does AX Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at AX Hotel?
The staff speaks multiple languages, including English and French.