Coming from Montreal we needed a little break from the boring Covid routine, so decided to go to Mt. Tremblant for the week. We stayed at the Sommet des Neiges. Welcoming, friendly and helpful staff always make us feel at home. The place was spotless throughout and Covid rules were respected to the fullest. Nathalie was lovely and able to answer all our questions promptly. Finally the location in one of the best in Tremblant since it is right on the mountain and the village. Park once and enjoy.
They charged us for an extra night. We booked through on Expedia (regular fare(not non refundable) identical price on both Expedia and hotel web site)). We had a great time but had to leave one day early; talked to the front desk who said that'd be no problem and that we would not be charged. She said that since Expedia already prepaid them she couldn't process the refund but to please have Expedia call the hotel and they'll approve it. Well, Expedia was on the phone with the hotel reservation people for over half an hour. Unfortunately once Expedia hands over money, this hotel does not release it, no matter what! It's unfortunate they didn't back their own front desk staff. We'll be back in Tremblant next month and had every intention of staying at Sommet des Neige. It has very good ski in, ski out. Yes, the rooms are dated but are large. Instead of repeat business, this hotel will get no business. If you decide to go, only book this hotel from their own website.…
My family and I stayed in a wonderful three bedroom 3 bedroom suite. It has fireplaces in the living room and the king size suite down stairs!!! It had all the comforts of home that you would need. It was close to the village as well!!!! We highly recommend this beautiful hotel to stay at with your family!!!!
This place offers many wonderful amenities for skiing and accessibility. The two bedroom suites could use better layout in the family area. Tv is located in a weird place and the furniture needs to be laid out so that more can see the tv. So wanted to redecorate with the furniture to make it work better. Could be a simple fix with some thought into the layout. Love the locker set up and easy access to the slopes. Will look forward to another stay here
So as a family if 3 we decided to take the plunge into snow sports. This resort was perfect! The hotel was on the slope so you could literally ski out from hotel. It’s perfectly located. The hotel staff were extremely helpful and attentive. The rooms were an exceptional size and had everything you needed. It was warm and cosy with a fire in Lounge area. The ski teacher was amazing (Jessica) she was kind and patient. My son and husband took to it very naturally. I however found it very difficult to master but Jessica didn’t give up on me! Even after a couple of meltdowns I carried on. All the staff on the mountain will help and will encourage you. I also found other fellow learners very encouraging and always looking out for each other, offering helping hands after falls. What we loved about Tremblant was that there was no pretence or snobbery. Everyone was there purely to relax and enjoy. The views from the top of the mountain were beautiful. The food on the resort was excellent quality and served with a smile. The onion soup to die for after a hard day on the slopes. This is a perfect resort to start you ski or snowboarding journey. I would highly recommend to fellow Brits who want to start but don’t want to feel intimidated by it all. Canada is a beautiful country full of beautiful friendly people!! 🇨🇦 …
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