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JW Marriott The Rosseau Muskoka Resort & Spa

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JW Marriott The Rosseau Muskoka Resort & Spa
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1,118 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Barrie, Canada
Reviewed 5 days ago NEW

Booked a 2 night stay January 1st with adult children and 4 young grandchildren. Check in was friendly - we arrived early so knew our rooms wouldn't be ready but wanted to use the pool, etc. No problem and front desk called our cell phones as our rooms became available. Rooms were very comfortable - we had a king bed...

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Helpful?
Thank Pat S
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Pat S, thank you for sharing your Muskoka resort experience. I am so glad that you were able to get away to enjoy the new year with the whole family. I am sure your grandchildren enjoyed playing in all of the snow we received over the holidays. Snow fort building, tobogganing racing and snowshoeing were some of my favourite Muskoka...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Great hotel to enjoy the last few days of the Christmas vacation. Many family activities put on by the hotel team great pool area outside activities , s'mores at the fire pit , snowshoeing, do sledding One associate stood out to me Kevin at the front desk very professional and extremely helpful . Always a warm welcome and a big...

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Helpful?
Thank KCLCToronto
Tweed, Canada
Reviewed 1 week ago

We stayed at this resort the weekend of January 6-8 2017. We were there with a group for a hockey tournament as were several other teams. We arrived at 3pm and were told check-in was at 4pm. They took my husbands phone number and said they would call when ready. We waited in the lobby. At 4:45 we still had...

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Helpful?
3Thank yamamama93
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

yamamama93, thank you for choosing to stay at JW Marriott The Rosseau Muskoka and for posting this review. I am sorry that your experience was not what it should have been and I know that the compensation extended to you cannot change that. I hope that you will return in future to enjoy the real "JW Treatment".

Toronto
Reviewed 1 week ago

If this was really chosen as #7 of the top 20 resort in Canada, it says a lot about the sad state of resorts in this country. While the property is beautiful, and the rooms are among the nicest we've stayed in in Canada, the service, housekeeping and dining quality and options are middle of the road, at best. Housekeeping...

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3Thank TorontoANTo
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

TorontoANTo, thank you for your review. I am glad you found the rooms spacious and our servers attentive. I am sorry to hear that not all of your stay was able to meet your expectations. I hope you will contact a member of our leadership team directly to discuss the specifics of your stay.

Hamilton
Reviewed 1 week ago

We had a great family winter holiday! We took our 10 year old son and his friend (same age). We got the one bedroom suite and it was a great decision. We got the bigger kitchen and made most of our meals in our room. Also, allowed us to have a big more space. We spent a lot of time...

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Helpful?
Thank MJGlas
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

MJGlas, thank you for sharing your wonderful holiday experience with us! I am so glad you and your family were able to enjoy the beauty of winter in Muskoka. It is great to hear that the children enjoyed swimming in the indoor-outdoor pool surrounded by snow, it is such a memorable experience. I am so glad you also had time...

Markham, Canada
Reviewed 1 week ago

We recently stayed at this resort following Christmas 2016 for 2 nights with my family of four (kids aged 14 and 19). The highlight for us was definitely the spectacular pool, we loved swimming outdoors with the steam coming off the water and snow falling on our heads! The rooms were also very beautiful and comfortable, loved the fireplaces. However,...

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Helpful?
3Thank EMcD17
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

EMcD17, thank you for sharing your review. I am so glad you had time to experience the indoor—outdoor pool, it certainly is memorable with snowflakes drifting down as you swim around. I am sorry to hear that our service did not meet your expectations and I will be sure to share with our Guest Reception team as we work hard...

St. Catharines, Canada
Reviewed 1 week ago via mobile

I love this resort , the facilities are second to none and the restaurants are not to be missed ! Not sure why they had no Bell hops to help at the front or valet service? Arrived at 2:40 which we knew was early and it took until 3 to be able to try to check in but the room...

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Thank steve a
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

steve a, thank you for sharing your resort experience. It is wonderful that you enjoyed your room and was able to explore the surrounding winter wonderland on snowshoes. Snowshoeing amongst the snow covered evergreens is certainly a memorable experience. In regards to check in, I am sorry that your experience was not as expected and for that I apologize. We...

London, Canada
Reviewed 2 weeks ago

Our family spent New Years weekend at the hotel. We absolutely loved the indoor/outdoor pool. Our room was really nice; however, from our bathroom we could hear everything in the bathroom of the room next to us. Our weekend was wonderful, except our dinner reservation which was originally for 6:30 was bumped to 7:30 which we accepted given we the...

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3Thank Canadian G
Reviewed 2 weeks ago via mobile

This was our second trip. Not as great as our first last year but still had a nice time. On the good side: the staff is very helpful and friendly. Really good people. Beautiful surroundings. Kids really enjoyed pool & hot tub. Fireplace in the rooms. Loved the library, nice place to relax though there were several pieces missing from...

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3Thank H H
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

H H, thank you for returning to the resort a second time and for posting another review of your experience, including both positive and constructive comments. It is great to know that you and your family enjoyed the pool, fireplaces and Library so much. I appreciate your note about chess pieces and we will remedy that immediately. I am surprised...

Toronto, Canada
Reviewed 2 weeks ago

Stayed 1 night at the resort on a suite with king bed. The room was gorgeous and clean. Unfortunately my room didn't have lake view but it didn't matter. The staff were extremely kind and nice with the guests' satisfaction their first priority. There weren't lots of people in the resort at that time of the year. There is a...

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Helpful?
Thank Mohi87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
JW Marriott The Rosseau Muskoka Resort & Spa welcomes guests to luxurious surroundings overlooking Lake Rosseau. Year-round, experience the beauty and renewal of nature on your terms. ... more   less 

Additional Information about JW Marriott The Rosseau Muskoka Resort & Spa

Address: 1050 Paignton House Road | PO Box 31, Minett, Ontario P0B 1G0, Canada (Formerly The Rosseau, A JW Marriott Resort & Spa)
Region: Canada > Ontario > Muskoka District > Minett
Price Range: $251 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott The Rosseau Muskoka Resort & Spa 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
The Rosseau, a Jw Marriott Resort And Spa
The Rosseau, a Jw Marriott Hotel Minett
Jw Marriott Rosseau
Jw Marriott Minett
JW Marriott The Rosseau Muskoka Resort & Spa Minett, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and other travellers.
11 questions
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Questions? Get answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lakeside room, otherwise you're overlooking the parking lot.”
 of 5 bubbles TorontoANTo, 8 Jan 2017 | Read review
“Lake view would be nice”
 of 5 bubbles CanadianG_11, 2 Jan 2017 | Read review
“View to the lake would be fantastic. Try to get a room with view to the lake.”
 of 5 bubbles Mohi87, 29 Dec 2016 | Read review
“The rooms on the water are the best but all of the rooms are beautiful and give you a great accommodation experience.”
 of 5 bubbles 201phyllisw, 29 Dec 2016 | Read review
“No idea as we were here in a snow storm, so all of the views were beautiful”
 of 5 bubbles 35vivianv, 16 Dec 2016 | Read review
5 of 5
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