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JW Marriott The Rosseau Muskoka Resort & Spa

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JW Marriott The Rosseau Muskoka Resort & Spa
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1,133 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott The Rosseau Muskoka Resort & Spa
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Showing 1,120: English reviews
Markham, Canada
Reviewed 4 January 2017

We recently stayed at this resort following Christmas 2016 for 2 nights with my family of four (kids aged 14 and 19). The highlight for us was definitely the spectacular pool, we loved swimming outdoors with the steam coming off the water and snow falling on our heads! The rooms were also very beautiful and comfortable, loved the fireplaces. However,...

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4Thank EMcD17
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

EMcD17, thank you for sharing your review. I am so glad you had time to experience the indoor—outdoor pool, it certainly is memorable with snowflakes drifting down as you swim around. I am sorry to hear that our service did not meet your expectations and I will be sure to share with our Guest Reception team as we work hard...

St. Catharines, Canada
Reviewed 4 January 2017 via mobile

I love this resort , the facilities are second to none and the restaurants are not to be missed ! Not sure why they had no Bell hops to help at the front or valet service? Arrived at 2:40 which we knew was early and it took until 3 to be able to try to check in but the room...

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1Thank steve a
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

steve a, thank you for sharing your resort experience. It is wonderful that you enjoyed your room and was able to explore the surrounding winter wonderland on snowshoes. Snowshoeing amongst the snow covered evergreens is certainly a memorable experience. In regards to check in, I am sorry that your experience was not as expected and for that I apologize. We...

London, Canada
Reviewed 2 January 2017

Our family spent New Years weekend at the hotel. We absolutely loved the indoor/outdoor pool. Our room was really nice; however, from our bathroom we could hear everything in the bathroom of the room next to us. Our weekend was wonderful, except our dinner reservation which was originally for 6:30 was bumped to 7:30 which we accepted given we the...

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3Thank Canadian G
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Canadian G, thank you for your review! The New Year holiday is always a busy time and I am happy to know that you had a wonderful weekend. I am sorry to hear about the timing of your dinner reservation and the sound from the neighbouring room. Your feedback is valuable and the team appreciates you taking the time to...

Reviewed 30 December 2016 via mobile

This was our second trip. Not as great as our first last year but still had a nice time. On the good side: the staff is very helpful and friendly. Really good people. Beautiful surroundings. Kids really enjoyed pool & hot tub. Fireplace in the rooms. Loved the library, nice place to relax though there were several pieces missing from...

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3Thank H H
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

H H, thank you for returning to the resort a second time and for posting another review of your experience, including both positive and constructive comments. It is great to know that you and your family enjoyed the pool, fireplaces and Library so much. I appreciate your note about chess pieces and we will remedy that immediately. I am surprised...

Toronto, Canada
Reviewed 29 December 2016

Stayed 1 night at the resort on a suite with king bed. The room was gorgeous and clean. Unfortunately my room didn't have lake view but it didn't matter. The staff were extremely kind and nice with the guests' satisfaction their first priority. There weren't lots of people in the resort at that time of the year. There is a...

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Thank Mohi87
Bracebridge, Canada
Reviewed 29 December 2016

Right from the moment that we arrived, we were well taken care of. It was in the middle of the off-season with a massive conference going on at the same time. The hotel brought in extra staff from Toronto and make sure we well taken care of. I would go back in a heartbeat and totally enjoyed both rooms, the...

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Thank Phyllis W
Orillia, Canada
Reviewed 27 December 2016

We had a wonderful corner room. Went for a Benefit Dinner. Great event but eating dinner at 8:55 was not ideal. Last table served due to our dinner's being crashed on floor on way into dining room. Hard to recruit a table for next years event as a result. Sadly left a necklace behind that had sentimental value. Contacted resort...

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Thank Debra C
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Debra C, it is good to know that your accommodation was wonderful and that you thought the benefit was a great event. It is disappointing to have to wait for service due to a mishap and I am sorry this happened. The team will continue to keep an eye out for your lost item in case it is found. Thank...

Gravenhurst, Canada
Reviewed 25 December 2016

I think my expectations that the staff would be a little more attentive then then they were . Especially for the price we paid. The staff is very relaxed and laid back very muskokan vas very city i would like to say. The room was large and comfortable view was excellent. we didn't eat at the hotel we found it...

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Thank downtownbrown123
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Downtownbrown123, thank you for sharing your review. I will be sure to share your feedback with the resort team. We always appreciate constructive feedback so we may improve upon the guest experience. I hope you will consider returning again so we may wow you with the intuitive service we are so well known for.

Reviewed 19 December 2016 via mobile

Our room was gorgeous and comfortable. We were 4 adults and one infant the place itself is dreamy. The patio has overview to the lake. There are lots of activities for kids which make parents life much easier but at the same time it's so romantic that can be perfect for couples too. Will go back there first chance and...

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Thank Hiva M
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Hiva M, your positive comments are greatly appreciated! I am happy to read that the kids enjoyed the many activities and that you found the accommodations so comfortable. Thank you for visiting JW Marriott The Rosseau Muskoka and I hope you can come back soon!

Toronto
Reviewed 17 December 2016

I love visiting this hotel for weekend getaways and open all year. There's a marina nearby that rents boats. And there's a really good bakery in that area. The spa is excellent. I love going down in my robe for a treatment. You can get a king suite that connect to a regular king or 2 queens. The extra space...

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Thank seahorse867
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

seahorse867, thank you so much for the brilliant review! It is great to see all those "5" scores and I appreciate you taking the time to post your comments. Thanks for mentioning the fridge, too; it is quite unique for a resort to have a kitchenette in every room. This is so convenient. Thanks again for visiting and I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
JW Marriott The Rosseau Muskoka Resort & Spa welcomes guests to luxurious surroundings overlooking Lake Rosseau. Year-round, experience the beauty and renewal of nature on your terms. ... more   less 

Additional Information about JW Marriott The Rosseau Muskoka Resort & Spa

Address: 1050 Paignton House Road | PO Box 31, Minett, Ontario P0B 1G0, Canada (Formerly The Rosseau, A JW Marriott Resort & Spa)
Region: Canada > Ontario > Muskoka District > Minett
Price Range: $256 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott The Rosseau Muskoka Resort & Spa 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
The Rosseau, a Jw Marriott Resort And Spa
The Rosseau, a Jw Marriott Hotel Minett
Jw Marriott Rosseau
Jw Marriott Minett
JW Marriott The Rosseau Muskoka Resort & Spa Minett, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and other travellers.
11 questions
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Questions? Get answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the building closer to the water if you can.”
 of 5 bubbles JasoninOhio, 20 Feb 2017 | Read review
“FFFace the lake”
 of 5 bubbles martina913, 10 Feb 2017 | Read review
“Ask for a lakeside room, otherwise you're overlooking the parking lot.”
 of 5 bubbles TorontoANTo, 8 Jan 2017 | Read review
“Lake view would be nice”
 of 5 bubbles CanadianG_11, 2 Jan 2017 | Read review
“View to the lake would be fantastic. Try to get a room with view to the lake.”
 of 5 bubbles Mohi87, 29 Dec 2016 | Read review
5 of 5