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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
All reviews hot tub shuttle bus emerald lake beautiful location winter wonderland car park shuttle service day trippers guest parking get away parking lot cross country skiing wood burning main restaurant dining room open fire canadian rockies
In terms of location, you can't beat the views at Emerald Lake Lodge. While the lodges are a bit dated, they have the unique feature of having fireplaces in the rooms. I love this place but my latest visit was a terrible disappoint on a...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Passport29031971592
Response from Caitlyn M, Guest Relations Team at Emerald Lake LodgeResponded 5 days ago
Greetings,
Thank you for letting us know about your experience and we are so glad that while you were with us, Michael and Natasha were able to assist you and make things right. We are very sorry about the unfortunate mishaps throughout your dining experience....More
As I've been over from the UK, my friend treated me to a couple of nights in this idyllic location, she has been here many times. It is exactly as I had expected, rustic lodge with breathtaking scenery. It was so refreshing to be without...More
Date of stay: September 2018
1 Thank C9323CGcarolm
Response from Caitlyn M, Guest Relations Team at Emerald Lake LodgeResponded October 2, 2018
Greetings,
Thank you for leaving such a lovely review of your visit with us! We appreciate your patronage especially when travelling from so far away. We can't wait to host you again the next time you're travelling throughout the Canadian Rockies!
This is our second time staying at Emerald Lake Lodge. The views, the hikes, and the cozy cabins are outstanding and worth the trip.
Check-in staff, management and others we encountered that worked there were always friendly. However, for the second time we were extremely...More
Date of stay: December 2018
Thank Hailey A
Response from Caitlyn M, Guest Relations Team at Emerald Lake LodgeResponded 5 days ago
Greetings,
Thank you for letting us know about your experience with us! We very much appreciate your business. We apologize for the wait times in the dining room throughout your breakfast. This is absolutely not the standard of service we want to be delivering to...More
My boyfriend and I had an absolutely wonderful stay here. I read some reviews before going, and I think people didn't read up before they went. There isn't TV or internet in the rooms. Personally, I enjoyed being disconnected. It's a great opportunity to connect...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
Thank Sunshine43597455364
Response from Caitlyn M, Guest Relations Team at Emerald Lake LodgeResponded 5 days ago
Greetings,
WOW! Thank you for taking the time to leave us such a kind review! We very much appreciate your warm words and are glad you found a bit of respite while visiting with us. We can't wait to host you again soon!
We stayed at the lodge for a family wedding in November. Our overall experience was completely ruined due to the horrible customer service. The rooms were dated but clean, the scenery was amazing and the food was good. However we had to wait 20min for...More
Date of stay: November 2018
Thank Mountainlover83
Response from Caitlyn M, Guest Relations Team at Emerald Lake LodgeResponded 1 week ago
Greetings,
We are very sorry to hear that the dining wait times and your check in experience ruined your visit with us. We commend ourselves on excellent customer service and are very sorry if we fell short. We will be sure to discuss this at...More
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
US$88 - US$390 (Based on Average Rates for a Standard Room)
Also Known As
Emerald Lake Hotel Field
,
Emerald Lake Lodge Canada
Location
Canada > British Columbia > Kootenay Rockies > Yoho National Park > Field
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Of all the accommodation we stayed at in Canada this was by far the most disappointing. Expensive and in need of a facelift.
I would choose somewhere else.
Response from JessicaLynn924 | Reviewed this property |
There was a "boil water notice" when we stayed Thursday August 31st. But the rooms had bottled water stocked. We used the shower without any issues. Our big concern was the mouse we found in our room.
One must remember location-cell service even in the best hotels in mountainous area can be sketchy as well as internet. Not a hill to die on. If you like a bit rustic - but with great dining and scenery this is your... More
One must remember location-cell service even in the best hotels in mountainous area can be sketchy as well as internet. Not a hill to die on. If you like a bit rustic - but with great dining and scenery this is your ticket.Hiking in summer - Winter x-country ski trails and snow shoe this is where you want to be. In summer months mice and the likes are unfortunately the norm-look where you are.... not any the city anymore. If you think about back country Skoki Lodge-Sol Mountain - Napika these are similar for sure. If you do anything wilderness there is a fine balance of give and take. I would not stay in summer months simply due to high tourist volumes. That is no fun. Not good drinking water-no issue -used to this with our hiking and back country ski trips into some area's. We always bring our own water supply or water filters and are prepared. Think about your 5 star hotel in Mexico-would not drink the water there either. This is still a great place to stay and relax.
