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Emerald Lake Lodge

2,080 reviews
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Traveller (951)
Room & Suite (566)
Dining (123)
Overview
  • Excellent44%
  • Very good26%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“hot tub”(173 reviews)
“shuttle bus”(85 reviews)
“emerald lake”(435 reviews)
Free Internet
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,080)Write a Review
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1 - 5 of 1,954 reviews
Reviewed yesterday

Don't waste your money. The price for the service we received was horrible and not worth it in our eyes. Service was extremely slow for drinks. At one point i cancelled my drink and asked for water instead because they took so long. Menu is...More

Review collected in partnership with this hotel
Thank thomasyates44
Property's Favourite Review
Reviewed 4 July 2017

This is an outstanding Lodge with and unbelievably beautiful location. We highly recommend it to anyone staying in the area. The Lodge has hiking, boating, great food, and an outstanding staff. We could not have enjoyed it more.More

Review collected in partnership with this hotel
2  Thank g8ercop
Response from Tyler C, Guest Relations Manager at Emerald Lake LodgeResponded 8 July 2017

Thank you for taking the time to leave your review on Emerald Lake Lodge. We are happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of the Canadian Rockies. We hope to have the pleasure of...More

Reviewed 2 days ago

We had booked our trip around this lodges availability as we really wanted to spend two days at Emerald Lake and avoid the parking issues and congestion. This did not disappoint. We were promptly picked up from the parking lot by the shuttle bus which...More

Thank mcl4w
Reviewed 3 days ago

Needs to keep everything in running order. The facilities, such as restaurant, lounge and hot tub were very pleasant and we enjoyed dining and using the hot tub. The rooms were cool in -30C weather but the hot fires made the rooms cozy and the...More

Review collected in partnership with this hotel
Thank normap412
Reviewed 4 days ago

The location of the lodge is amazing. Tucked away, in a small valley, about 8 km from the Trans-Canada Highway. It is very easy to get to, but you feel very isolated. There are no TV's in the rooms, and no cell service, so that...More

Thank Kevin M
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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$115 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (951)
Room & Suite (566)
Dining (123)
Pool & Beach (56)
Amenities (11)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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waywer2go
5 February 2018|
AnswerShow all 3 answers
Response from Marian H | Reviewed this property |
Of all the accommodation we stayed at in Canada this was by far the most disappointing. Expensive and in need of a facelift. I would choose somewhere else.
0
Votes
monia21
30 August 2017|
AnswerShow all 5 answers
Response from JessicaLynn924 | Reviewed this property |
There was a "boil water notice" when we stayed Thursday August 31st. But the rooms had bottled water stocked. We used the shower without any issues. Our big concern was the mouse we found in our room.
1
Vote
housemclean
29 August 2017|
AnswerShow all 7 answers
Response from waywer2go | Reviewed this property |
One must remember location-cell service even in the best hotels in mountainous area can be sketchy as well as internet. Not a hill to die on. If you like a bit rustic - but with great dining and scenery this is your... More
0
Votes
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123456
Room Tips
"Get a top-floor room!"
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"Ask for 2nd floor with Lakeview or select a room with 2 beds as your room with have additional space"
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"We really enjoyed the rooms higher up the property (lodges 26 to 33) and away from the main lodge."
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"Rooms by the lake having stunning views."
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