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The Spencer on Byron Hotel

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Traveller (212)
Room & Suite (136)
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Overview
  • Excellent36%
  • Very good41%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“takapuna beach”(61 reviews)
“north shore”(68 reviews)
“thyme restaurant”(25 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
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All reviewstakapuna beachnorth shorethyme restaurantbuffet breakfastone bedroom suiterangitoto islandfantastic viewsper dayhigh riseauckland citytennis courtsfull kitchenwashing machineharbour bridgesky towergreat roomcar parking
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11 - 15 of 790 reviews
Reviewed March 10, 2018 via mobile

We stayed for 1 week, staying with friends to play some golf at courses around Auckland. The location of the hotel suited us for this purpose, but if you did not have independent transport it would be difficult to be a tourist in Auckland at...More

Thank David L
Response from spenceronbyron, Guest Relations Manager at The Spencer on Byron HotelResponded 3 weeks ago

Thank you for taking the time to review your stay with us - we really appreciate your very valid comments. Please be assured that the issues you raise have been dealt with, including replacement non-slip surface on the swimming pool ramp and our maintenance team...More

Reviewed March 8, 2018

We stayed here many times before and always loved our room with the view towards Auckland skyline, but this time we were really unsatisfied with the very unprofessional service of the hotel from beginning to end. Reception staff stays friendly all the time, but cannot...More

Thank TravelSiMa
Response from spenceronbyron, Guest Relations Manager at The Spencer on Byron HotelResponded 3 weeks ago

Thank you for taking the time to review your stay with us - we really appreciate your very valid comments. We have altered our internet policies, and we will also be discussing the issues you faced with the online booking system in relation to being...More

Reviewed March 5, 2018

We recently stayed 1 night here to be close to friends for a function. The location and views were stunning. A special mention to the staff as we turned up early and the Manager allowed us to check in early. After we checked out, we...More

Thank Casey J
Response from spenceronbyron, Guest Relations Manager at The Spencer on Byron HotelResponded 3 weeks ago

Thank you for taking the time to review your stay with us at The Spencer, we really appreciate your comments. We hope to welcome you back again, Kindest regards, Debbie Barnett, Guest Relations Manager

Reviewed March 3, 2018

The hotel is rated as a 4.5 star facility. Unfortunately is a tired building. Yes, the one bedroom suites offer reasonable facilities, views, but overall the building and services are needing a good facelift . I agree with the previous writer, room service does not...More

Thank Ozzie149
Response from DebbieBarnett, Guest Relations Manager at The Spencer on Byron HotelResponded March 4, 2018

Thank you for taking the time to review your stay with us: we really appreciate your comments and we will be discussing as a team. We hope you will return to Takapuna again, Kindest regards, Debbie Barnett, Guest Relations Manager

Reviewed February 28, 2018

Stayed here for four nights in February 2018. I booked through a booking agency and the price was OK for the size and type of room, We had a one-bedroom suite with kitchen facilities. Included in the price was Wi-Fi, when I arrived at the...More

Thank Kingsteps
Response from DebbieBarnett, Guest Relations Manager at The Spencer on Byron HotelResponded March 4, 2018

Thank you for taking the time to review your stay with us at The Spencer: I am sorry to read of these issues, and I will be discussing with our housekeeping team. We hope you will return and stay with us again in Takapuna, Kindest...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$116 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (212)
Room & Suite (136)
Dining (14)
Pool & Beach (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Gillian S
May 12, 2018|
AnswerShow all 2 answers
Response from Rick R | Reviewed this property |
We took the super shuttle to the hotel. I believe we paid $60 in NZ dollars. A lot cheaper than a taxi. Depending on the number of people in the shuttle it might take a little while to get there. Think it took about 30... More
1
Vote
Gillian S
May 12, 2018|
Answer
Response from DCBAuckland | Reviewed this property |
I was a guest that stayed here. This is my review. I’m not the hotel!
-1
Votes
cjmjs
November 14, 2017|
AnswerShow all 3 answers
Response from spenceronbyron | Property representative |
Hi cjmjs, It's quite easy. The hospital is about a 5 minute drive away. If you're wanting to use public transport. The hotel is about a 5 min walk from the Takapuna Bus Station and there are quite a few buses that leave... More
0
Votes
Room Tips
"Ask for a self contained apartment with a beach view."
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"quiet rooms, and excellent views"
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"one that has a view of Auckland. Very pretty to see all the lights at night. We were on the 16th floor."
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"The higher the better, great views"
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