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Fairmont Mountainside Vacation Villas

5247 Fairmont Creek Rd, Fairmont Hot Springs, British Columbia V0B 1L1 Canada
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Traveller (115)
Room & Suite (53)
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 4 hotels in Fairmont Hot Springs
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Value
Mountainside Vacation Villas is an exclusive Golf Course Development comprising 116 fully furnished one- and two-bedroom villas offering privacy, comfort and magnificent scenery. The property also has rental units available to book. Nestled among the wooded slopes of the spectacular Rocky Mountains, every villa enjoys mountain and golf course views. Don't be surprised if deer and other wildlife make an appearance during your stay. Large and spacious, the villas offer all the conveniences of your own home, including a fireplace, a fully stocked kitchen and a barbecue. Comfortable and tasteful oak furnishings and luxurious carpeting throughout reflect a top quality resort. Each villa has many special features and extras, like vaulted cedar ceilings, your own washer & dryer, dishwasher, hairdryer, Cable TV, DVD, CD and complimentary Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary tea
Boating
Game room
Books, DVDs, music for children
Hot bath
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Complimentary welcome drink
Vending machine
Golf course
Hiking
Raquetball
Skiing
Squash
Tennis court
Billiards
Bowling offsite
Canoeing offsite
Darts
Fishing
Patio
Water park offsite
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Kids' outdoor play equipment
Highchairs available
Strollers
Steam room
BBQ facilities
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour check-in
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Fireplace
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Private balcony
Seating area
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Mountain View
Languages Spoken
English
187Reviews15Q+A58Room tips
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dana r wrote a review Dec 2023
Belleville, Canada363 contributions145 helpful votes
This villa had everything we needed for a nice week in the mountains. Everything functioned well, even though it was well-loved. We appreciated the speedy wifi. It's great to get some hiking in without having to drive, and you can even hike up to the hot springs from the villas. The outdoor hot tub was good...we used it a couple of times. The kitchen was well kitted. The place was quiet. I appreciated the quick response to my request to put some salt on our slippery walkway.
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Date of stay: December 2023
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Trip type: Travelled as a couple
Room Tip: Even though the signs say don't hike up to Fairmont Hot Springs, you can still do it in winter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lars wrote a review Sep 2023
Vernon, Canada1 contribution
Our suite was not well maintained. Broken window had not been replaced since we stayed last year. No hot water. Smoke from suite below us wafting into our suite - this is advertised as a non-smoking property. We don’t recommend staying there anymore.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FarAway37023017350 wrote a review Jun 2023
1 contribution
I have been coming to Mountainside for 25 years, most recently in April & June 2023 and I just have to say that both times the older gentleman checking us in seriously lacked customer service skills. We are here with additional family, no willingness to even look and try to accommodate us being closer together. We have been coming here for many, many years and have been previously accommodated. The staff here don’t realize that they are in the business of trying to keep guests happy and hospitality. There used to be lots of recreational activities, now nothing. The resort is getting run down - currently our villa has a giant broken window taped up. The only reason for 2 stars is the view and tranquility. Absolutely not extending our timeshare simply based on the poor customer service.
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Date of stay: June 2023
Value
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Trip type: Travelled with family
Room Tip: Take some customer service and loyalty courses. Change your mindset to appreciating customers and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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386grabo wrote a review Feb 2023
Blackfalds, Canada8 contributions1 helpful vote
Have been coming to mountainside since I was young with my family & I had the pleasure of bringing my own little family for the first time in Feb 2023 - my partner and our 5 month old baby. We had a wonderful time and stayed in “W” unit! The unit itself was fairly clean, there was a few areas that could have used some attention. They provide cleaning supplies so it was no big deal to give a quick once over to a few things. The unit that we stayed in has been updated in with vinyl flooring in the living room. The wood fire place is lovely to warm you up on cool winters evening. The wildlife greeted me each morning while I enjoyed my coffee and an incredible view of the lake & mountains. Sadly we weren’t able to enjoy the pool as much as we liked as the water was quite chilly for our babe! But the pool area was very clean and well kept. We had pleasant interactions with the staff that we came across! We hope to be back soon !
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alison june wrote a review Jun 2022
Calgary, Canada6 contributions3 helpful votes
I have been coming here with my family since I was a kid and used to give them 5 stars. My last encounter was terrible. Upon arrival the front office staff told me they couldn’t find my reservation although I showed him my confirmation and reservation. He proceeded to yell and swear at my partner and I, frustrated he couldn’t find it. We had done nothing but try to check info our room. After looking for a villa to put us in he said “I don’t know where to put you, you’ll have to figure out something tonight come back tomorrow.” I left in tears and did not return. This trip was for my birthday. It was a snow storm, it was now 10pm at night. We were forced to find late night last minute accommodations 30 minutes away, at a substantially higher price. I no longer recommend Mountainside villas to my loved ones or anyone. Heartbreaking this is how they treat a client of 40 years.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kaylene E, Guest Services / Front Office at Fairmont Mountainside Vacation Villas
Responded Jul 5, 2022
Hi Alison, the reservation you are referring to was scheduled in October 2020 booked thru Expedia. At the time of your reservation, we understand it was not pleasant and you have talked to Management directly regarding this. You were given a 2 night complimentary stay in compensation to be used between October 2020 and December 31, 2021. The certificate has since expired as of December 31st, 2021. We understand fully it was difficult to plan in the middle of a global pandemic however we had many guests come and safely stay with us throughout and enjoyed their vacations. I do believe you are now posting your displeasure because you can no longer use the free nights given to you at the time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ganna M wrote a review Feb 2022
Calgary, Canada66 contributions14 helpful votes
I've booked the villa for Feb 19-21, on January 3rd, 2022, received a confirmation email and my credit card was charged for the first night. When I called on Feb 18 I was told that my confirmation was cancelled by reservation team without letting me know (no calls or emails received). Reception employee told me that it is my fault that my reservation was cancelled, refused to contact the reservation team or management, suggested that I go to another hotel and hung up on me. I'm a returning customer and I have never ever experienced such terrible service here or anywhere else. A reception employee was rude to me and kept saying that the reservation team is gone till Monday and I have to go somewhere else and he will not talk to me because there are other people at the reception (who are apparently more valuable clients than me). No refund, no apology and no acceptable solution was offered. My travel plans were cancelled and family reunion ruined. I do not recommend this place.
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Date of stay: February 2022
Location
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Room Tip: Save yourself time and money and don't come here, choose another place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Erin G, Guest Services / Front Office at Fairmont Mountainside Vacation Villas
Responded Feb 23, 2022
Thank you for your comments, good or bad. The General Manager is aware of the situation, your deposit has been refunded and we will of course be in touch again regarding this.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katherine O wrote a review Nov 2021
Calgary, Canada56 contributions2 helpful votes
We stayed at the 2 bedroom villa Nov 2021. It is large for a family and quite cozy. Cute (old) dishes, oak furniture and appliances but everything worked. Wood burning fireplace and bbq is a nice touch. We booked via the Fairmont Hot Springs Resort site and therefore got access to the hot springs. If you book directly you won't be able to go as only Fairmont hotel bookings get access. They have an inside pool (water is a bit cool) with beautiful stone walls and the interior is quite warm and 2 outside salt water hot tubs which were very nice. Great inside courts, we rented pickleball rackets for $2.50 and enjoyed inside time. It was not busy at all so no lineups for anything. Be aware there is only soap provided, no shampoo, etc. There are coffee filters but not coffee, sugar, salt and pepper (perhaps just because of Covid?) It is very retro with thick green carpet but well taken care of. We stayed in area X and there is a playground nearby.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Book via the Fairmont Hot Springs Resort so you can access the Hot Springs. Otherwise you can't...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mountainside Villas, Marketing at Fairmont Mountainside Vacation Villas
Responded Nov 30, 2021
Thank you for your sincere and honest comments, they are truly appreciated. The staff and management thank you for staying with us and we are delighted your stay was memorable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guy D wrote a review Nov 2021
5 contributions1 helpful vote
My family has come together for what is essentially a yearly reunion at this resort for over 40yrs, and it is strictly because of this that we will continue to do so. The interior of the cabins are dated, as renovations and updates are done piecemeal and on a budget... so you have bathroom appliances from the 70s(?), kitchens that are early 80's, and green carpet (in some of the lucky ones that got the updates) from the 90's. The wifi is spotty and unreliable, and booking for each year has to be done over the phone as they still haven't updated the system to the 21st century online. The "fitness center" is stocked with what would seem to be old, used and/or donated equipment - you can still rent VHS aerobic videos to play on the VCR, and it is not uncommon for the treadmill's belt to slip if you're trying to run at a higher pace. I realize that they are likely trying to cater to an older demographic, but that's not really an excuse for failing to keep everything up to date and somewhat fresh - particularly as the cost to rent does not reflect this lag in renovations and upkeep. Ultimately, this is why were it not for the nostalgia and personal history I wouldn't return year after year.
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Date of stay: October 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mountainside Villas, Marketing at Fairmont Mountainside Vacation Villas
Responded Nov 30, 2021
Thank you for your sincere and honest comments, they are truly appreciated. I will pass them along to management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Realdave1 wrote a review Nov 2021
Ponta Delgada, Portugal96 contributions44 helpful votes
+1
The Staff here have been wonderful. You couldn't ask for more help. These Villas were built 40 years ago, so the wooden ceiling might seem dated to some The whole resort was extremely clean and COVID protocol observed. To sit in one of the outdoor Hot tubs looking at the surrounding mountains is a must The heating, hot water was perfect. There are trails leading all over and you can even walk to a small natural hot spring emerging from the mountain Thank you everyone for making our two week stay enjoyable
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mountainside Villas, Marketing at Fairmont Mountainside Vacation Villas
Responded Nov 9, 2021
Thank you @Realdave1 for your sincere and honest comments, they are truly appreciated. The staff and management thank you for staying with us and we are delighted your stay was memorable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G A wrote a review Oct 2021
Calgary, Canada1 contribution1 helpful vote
A staff member barged in at 10:10 am using her key, demanding we leave immediately. We scambled out as fast as we could and accidentally left behind some garbage and dishes we didn't have time to get to. We got an email the next day claiming we left 2 hours late (it was an hr) and we left the place "disgraceful" (far from it) and she charged our credit card another $300. And she addressed the receipt to "[last name] filthy" Very classy. Mind you, last year my friend stayed at these villas and woke up to a rat on her arm and the entire villa infested. The shower was faulty, switching from hot to cold, the washing machine ruined some of my clothes, the place is rundown, outdated, oh and did I mention the rats? Stay away from this place. Sad that we've been staying there every year for 10 years and to be treated this way.
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mountainside Villas, Other at Fairmont Mountainside Vacation Villas
Responded Oct 4, 2021
Thank you for your feedback. After staying with us annually for over 10 years we are surprised to read that you are not aware that our check out time is no later than 10:00am. Without any notice to the front office from you, our house-keeping department will enter the villas which are scheduled to be cleaned that day after 10am. At anytime during your stay with us, please report any issues you may have within the villa so it can be rectified immediately during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$169 - C$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont mountainside vacation villas hotel fairmont hot springs
LOCATION
CanadaBritish ColumbiaKootenay RockiesFairmont Hot Springs
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Fairmont Mountainside Vacation Villas - UPDATED Prices, Reviews & Photos (Fairmont Hot Springs, British Columbia) - Hotel - Tripadvisor

Frequently Asked Questions about Fairmont Mountainside Vacation Villas
Which popular attractions are close to Fairmont Mountainside Vacation Villas?
Nearby attractions include Hoodoo Trail (2.7 km), Columbia Lake Provincial Park (0.4 km), and Purple Cow Gift Shop (1.6 km).
What are some of the property amenities at Fairmont Mountainside Vacation Villas?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Fairmont Mountainside Vacation Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Mountainside Vacation Villas?
Guests can enjoy barbeque facilities, complimentary tea, and a free welcome drink during their stay.
Is parking available at Fairmont Mountainside Vacation Villas?
Yes, free parking is available to guests.
What are some restaurants close to Fairmont Mountainside Vacation Villas?
Conveniently located restaurants include From Scratch A Mountain Kitchen, Fairmont Pizza and Ice Cream Parlour, and Bear's Paw Bar & Grill.
Are there opportunities to exercise at Fairmont Mountainside Vacation Villas?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairmont Mountainside Vacation Villas?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Fairmont Mountainside Vacation Villas have any great views?
Yes, guests often enjoy the mountain view available here.
Is Fairmont Mountainside Vacation Villas accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.