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Fairmont Hot Springs Resort

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497 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Hot Springs Resort
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Showing 484: English reviews
Newport, Oregon
Reviewed 5 May 2016

We loved this place and would go back again in a flash. However, one of our party was handicapped and this place does not (not even close) follow the needs per ADA. the pool is GREAT but handicapped need to traverse a steep slope to get to the pool and back out. That is the only reason I gave it...

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Thank Ronald S
Calgary, Canada
Reviewed 29 April 2016

The service I experience was awesome as the little cottage I stayed in was great and the swimming pool was also exceptional. The room I stayed in was an awesome place because when you look out your door you see the pool which is cool. The location is great and there's so many things to do just in the one...

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1Thank SheldonZern
Reviewed 25 April 2016 via mobile

My family and I went to Fairmont Hot Springs for a family vacation. The pools are so relaxing and clean. The only thing that I have a complaint about are the washrooms /change rooms. They are very outdated in need of an upgrade. The staff are very friendly and the price is very economical.

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1Thank Juanita S
Lethbridge, Canada
Reviewed 21 April 2016

Fairmont Hot Spring Resort has been one of the best stay-cations I've had in a long time. The front end staff may look young but are professional and dedicated to their jobs. There are 4 pools to go into. There is the guess pool of which only people staying at the resort can go to. The other 3 are connected...

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1Thank Lethbridge_James
Reviewed 20 April 2016

Fairmont Hot Springs was a great place to relax in the warm pool and a fun place to play in the cold pool. The diving boards made it super fun for the kids and also enjoyable to watch all the different divers from beginner to some epic divers. The facilities are in need of some renovations, but overall, it was...

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1Thank Vivien A
Toronto
Reviewed 16 April 2016

I have stayed at this resort several times and was always pleased. It's amazing and the price is very reasonable. Clean, friendly staff, the view is breathtaking. There are three different pools, one is cooler if hot is not your thing. They have lots of activities in and around the resort for adults and kids. It's a great place for...

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1Thank deepdish242
Reviewed 15 April 2016 via mobile

My family and I stayed at Fairmount Hot Springs Resort April 11-15. It was a last minute gateway for us. The front end staff did a great job accommodating us! We usually have a pool view so our daughter can run around outside. This time we stayed in a economy room it included a fridge. We requested a microwave that...

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1Thank buffalodude
Edmonton, Canada
Reviewed 7 April 2016

one employee can mess up the five star hotel. I got very poor service by front desk manager. Yelling at the customer while he is servicing. everything was good but a front desk manager attitude. Never will be there

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2Thank Hugh L
Maple Ridge, Canada
Reviewed 28 March 2016 via mobile

First of all when you pay for a Honeymoon suite for $320 + tax a night you expect someone to grab your luggage... Nothing no help and no such service at Fairmont Hotsprings Resort.... My wife and I checked in just after 11pm after there kitchen closed and they were not at all helpful with getting us any food after...

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Thank Shawn B
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Sorry you felt so poorly serviced; this is certainly not our intention or traditionally how our guests find us. I am also sorry you felt the need to post this rather than talking to us directly. I will not try to justify any points as it would seem as if we are being defensive. If you wished to give us...

North Saanich, Canada
Reviewed 27 March 2016 via mobile

Found this gem when googling hot springs. We were very impressed with the rustic yet beautiful resort layout. The hot spring pools were awesome and soothing. The restaurants provided great selections and excellent service. We will be back with family and friends to continue enjoying more of the activities available!

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1Thank M-LSedgwick2016
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Many thanks for your great review. We looking forward to welcoming you and your family and friends. Peter Smith 250-345-6055 psmith@fhsr.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access

Additional Information about Fairmont Hot Springs Resort

Address: 5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Price Range: $109 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
Number of rooms: 140
Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Hot Springs Resort staff and other travellers.
5 questions
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Questions? Get answers from Fairmont Hot Springs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only used the hot springs and not the hotel. If the hotel is anything like the pool. Hmmm..”
 of 5 bubbles Donmatth, 12 Feb 2017 | Read review
“A ground floor room, with a patio, across from the pool was perfect.”
 of 5 bubbles Visit2013, 9 Feb 2017 | Read review
“Took a chance and drove in without reservation, got a good deal.”
 of 5 bubbles Pitter04, 20 Jan 2017 | Read review
“The 100 and 200 rooms are closest to the pool, have a view and are very comfortable.”
 of 5 bubbles bemeyer, 9 Jan 2017 | Read review
“corner room close to the pools is very convenient!”
 of 5 bubbles marthal558, 23 Dec 2016 | Read review
5 of 5