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Cloud 9 Inn

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Cloud 9 Inn
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Kelowna, Canada
Reviewed 3 weeks ago via mobile

Gave weekly deal the staff was very pleasant . The hotel is going to renovations but is upgraded and pleasantly clean. There's a free breakfast and the nice gentleman offers waffles freshly made every morning. Yogurt and muffins and eggs and bacon or meat product this juice and coffee pretty much anything try the waffles or freshly cook over easy...

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Thank dnolan608
Cloud9inn, Manager at Cloud 9 Inn, responded to this review

Dear Guest, We are very Delighted to hear and read the Great feedback you left for us @ TRIP ADVISOR, we take Pride in giving the BEST SERVICE possible for each and everyone of our Guest. We constantly strive for Improvements to better the Quality of your Stay in the future. Again, in behalf of all the Staff and Management,...

Edmonton, Canada
Reviewed 1 November 2016

Stayed her for just over a week during a visit to Whitecourt for work. Great staff, put in all the effort to ensure your comfort. Very hospitable, accommodating and awesome continental breakfast! thanks again

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1Thank Dylan H
Cloud9inn, Manager at Cloud 9 Inn, responded to this review

Hi Dylan, We are glad to hear that you enjoyed your stay with us! Providing great service is our goal and we hope to see you again soon. Thank You, Cloud 9 Inn Management

Edmonton, Canada
Reviewed 25 October 2016

Recently spent a night at Cloud 9 in Whitecourt, AB. From front desk service, to room, beds, amenities, including hot breakfast, everything was up to about 4 star standards. This facility is being renovated, with new ownership and they make every effort to get you to come again. Cloud 9 in Whitecourt would still be worth it even if you...

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1Thank edlehman
Cloud 9 I, Manager at Cloud 9 Inn, responded to this review

Hi Ed, Thank you so much for your positive feedback about our hotel. it makes us feel great to know that you have enjoyed your stay with us and that we have exceeded your expectation. We look forward to seeing you again the next time you are in whitecourt. The cloud 9 inn

Reviewed 19 October 2016

I stayed here for a few nights with my Fiancé while he is up here for work! The staff are super friendly and accommodating. The level of service provided is the best I have ever had at a motel. The room is very clean and spacious. They are pet friendly which is great so I could bring my dog with...

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1Thank Laryssa C
Cloud 9 I, Manager at Cloud 9 Inn, responded to this review

Dear Laryssa C, Here at the Cloud 9 Inn we pride ourselves on our customer service and are happy that you, your fiance and your pet had a great stay. We hope to see you again the next time you pass through Whitecourt! Thank you, Cloud 9 Inn

Alberta, Canada
Reviewed 6 October 2016

First impression of hotel is just OK: they are in the middle of a renovation. But the room I got had already been reno'd and was terrific: clean and new and comfortable. The staff went over and above in making sure I was happy with everything. And the full breakfast the next morning was wonderful. This is a great place...

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Thank Paul v
Cloud 9 I, Manager at Cloud 9 Inn, responded to this review

thank you so much for your positive review Paul. We are very happy to hear that we met your expectation and that your stay with us is a pleasant one. We look forward to seeing you in our hotel the next time you visit Whitecourt.

Whitehorse, Canada
Reviewed 2 November 2015

The staff was accommodating and the room comfortable and clean except for one problem. There were air freshners plugged into all the hallway electrical receptacles. We were forced to sleep with the windows wide open to get rid of the smell. The odour followed us for the next day in our clothes. The breakfast was excellent and the staff good....

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2Thank Paul W
Reviewed 28 August 2015 via mobile

My family stayed one night on August 26. We arrived at late night with fatigue from long driving trip but the receptionist made our family happy with nice and quick check in process. Our room was very clean and bathroom had no stinky chemical smell. Especially I was very impressed by the new and clean bedclothes. It was very tender...

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6Thank soohyun p
Foryourhotel, Guest Relations Manager at Cloud 9 Inn, responded to this review

Dear Soohyun P, Thank you for the review. We are pleased to hear you enjoyed your recent stay with us. We strive to provide exceptional service and are glad you found your guestroom comfortable. We hope to welcome you back to the Cloud 9 Inn in the near future. Best regards,

Edmonton, Canada
Reviewed 28 August 2015

This is the first time to stay in Cloud 9. We chose Cloud 9 after we searched the review on the hotel. Like the review, staff were very kind and we felt very welcomed. Room is clean and especially bed is so comfortable. Bathroom is also very clean. Cloud 9 has huge lot so we could park in the front...

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6Thank Michelle S
Foryourhotel, Guest Relations Manager at Cloud 9 Inn, responded to this review

Dear Michelle S, Thank you for the kind review. We are pleased you enjoyed your recent experience with us and that our staff could be so accommodating. We look forward to welcoming you back to the Cloud 9 Inn in the near future. Best regards,

Edmonton, Canada
Reviewed 27 August 2015

Our family stayed in Cloud 9 for 3 nights recently. I can definitely tell that they have done lots of renovations and improvements since we came here two years ago. My family usually travel a lot of places and stay in many hotels. Compared to other hotels, this place is very affordable but has a five star quality. I loved...

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6Thank Rene2016
Foryourhotel, Guest Relations Manager at Cloud 9 Inn, responded to this review

Dear Rene2016, Thank you for the kind review. We are happy to hear you enjoyed your recent experience with us. We are pleased you found our newly renovated guestrooms clean and comfortable. We hope to welcome you back to the Cloud 9 Inn, Whitecourt in the near future. Kind regards,

Reviewed 17 August 2015

This was me and my family's second time staying here at Cloud 9 inn ! The last time we stayed here was January 4 to January 24 and wow I already know that this isn't good bye for the motel !! As i have stayed here at January i knew some changes had to be done. But know we have...

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6Thank Valarie T
Foryourhotel, Guest Relations Manager at Cloud 9 Inn, responded to this review

Dear Valarie T, Thank you very much for taking the time to share your experience of the Cloud 9 Inn on TripAdvisor. I am thrilled that you found the Cloud 9 Inn to be all you expected and perhaps even more, and I very much hope this means we shall have the pleasure of welcoming you back on a future...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in beautiful Whitecourt, Alberta, Cloud 9 Inn is an ideal Hotel, Motel for couples, families, and business travelers. The newly renovated Cloud 9 Inn invites you to come and enjoy our tastefully decorated rooms in a warm and friendly environment. We offer room types that will suit your needs, ranging from kitchenettes to condos and suites. we are also a pet friendly hotel. Cloud 9 Inn is located at a walking distance to the following dining venues: Smitty's Restaurant, Penalty Box Lounge, Boston Pizza, Subway,A&W and McDonalds. ... more   less 

Additional Information about Cloud 9 Inn

Address: 3559 Caxton St., Whitecourt, Alberta T7S 1P4, Canada (Formerly Renford Inn Whitecourt)
Region: Canada > Alberta > Whitecourt
Price Range: $74 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cloud 9 Inn 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Renford Inn Whitecourt Hotel Whitecourt
Cloud 9 Inn Whitecourt, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Cloud 9 Inn staff and other travellers.
1 question
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Slave Lake, Alberta, Canada
over a year ago

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Questions? Get answers from Cloud 9 Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice condo units available!”
, 1 Nov 2016 | Read review
“Ask for a newly renovated room”
F3967ZDpaulv, 6 Oct 2016 | Read review
“Make sure you ask to see the room first.”
DenisD20150402, 13 Apr 2015 | Read review
“Stay somewhere else!”
Sukisamantha, 1 Dec 2014 | Read review
“Ask for a newly renovated room”
DJ32, 3 Jun 2012 | Read review
5 of 5