Cloud 9 Inn
3559 Caxton St., Whitecourt, Alberta T7S 1P4 Canada
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About
#7 of 18 hotels in Whitecourt
Location
Cleanliness
Service
Value
Located in beautiful Whitecourt, Alberta, Cloud 9 Inn is an ideal Hotel, Motel for couples, families, and business travelers. The newly renovated Cloud 9 Inn invites you to come and enjoy our tastefully decorated rooms in a warm and friendly environment. We offer room types that will suit your needs, ranging from kitchenettes to condos and suites. we are also a pet friendly hotel. Cloud 9 Inn is located at a walking distance to the following dining venues: Smitty's Restaurant, Penalty Box Lounge, Boston Pizza, Subway,A&W and McDonalds.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Kitchenette
Complimentary toiletries
Wake-up service / alarm clock
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino, Korean
Location
3559 Caxton St., Whitecourt, Alberta T7S 1P4 Canada
See all nearby hotels48Reviews1Q+A12Room tips
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Overall great place to stay. Room was clean and well put together. We stayed in an older room (I believe some are renovated) but even in this room it was a great stay. They provide a breakfast in the morning. Very tasty! Rooms provide lots of privacy and staff was very friendly:) would reccomend if you are needed a place to stay on a budget.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cloudnine Cloudnine, Guest Services / Front Office at Cloud 9 Inn
Responded Nov 4, 2021
Dear MotelStayer1, Thank you for the great review! Our staff are happy to hear that you enjoyed your stay and the hot breakfast. We look forward to serving you again the next time that you are passing through Whitecourt. Thank you for choosing the Cloud 9 Inn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean, the staff is above and beyond helpful and friendly! The breakfast is definitely the best hotel breakfast. Real bacon and actual fresh-cut fruit. I was there for work and had all the amenities of home. The price is fantastic. They are in the process of renovating and upgrading the rooms as well.
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Date of stay: June 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Some rooms do not have windows that open for fresh air.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cloudnine Cloudnine, Guest Services / Front Office at Cloud 9 Inn
Responded Jul 18, 2021
Dear Shauna, Thank you for the great review! Our staff are happy to hear that you enjoyed your stay with us and they look forward to serving you again the next time that you are in Whitecourt. Thank you for choosing the Cloud 9 Inn! Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here a year ago and decided to stay again. As with the first stay (June 2020), the staff are amazing, the room is clean, and well supplied. It’s on the warm side, but is also pet friendly. Plus, a continental breakfast to take with me! Excellent price and they don’t gouge you for having a pet. Close to all amenities and quiet. It’s not a 5-star, but clean and comfortable. Great deal for your money. I’ll stay here each time I travel through.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cloudnine Cloudnine, Guest Services / Front Office at Cloud 9 Inn
Responded Apr 30, 2021
Dear Tina, Thank you for the wonderful review! We appreciate that you've enjoyed your stays with us so far and we look forward to serving you again in the future. From all of us here at the Cloud 9 Inn, Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a weekend at this hotel and was blown away by the excellent customer service. The rooms are a bit outdated but very clean. All of the staff were more than helpful!! The complimentary breakfast was more than just a continental breakfast. They provided custom ordered eggs and waffles. I really appreciated the security around the parking lot. When we stayed in Whitecourt last year (at a different hotel), we had our vehicle broke into. I felt comfortable because of all the security camera's and the 24/7 monitoring. We will indefinably book here next year for the snowmobile rally.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cloud9Management, Manager at Cloud 9 Inn
Responded Feb 19, 2020
Dear Debrhero, Thank you for the great review! Our goal is to make sure that every guest enjoys their stay with us and we are happy to hear that we succeeded. We look forward to hosting you again at next year's rally and any other time that you are passing through Whitecourt. Thank you for choosing the Cloud 9 Inn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very spacious, we were pleasantly surprised. The bed was very comfortable and to top it all off, there was a great breakfast. We would stay here again in a heart beat if we're ever in the area. We found it to be excellent value for money! Also the restaurant next door was great, too. Thank you for your hospitality.
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Date of stay: June 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Cloud9Management, Manager at Cloud 9 Inn
Responded Oct 15, 2019
Dear DRTurner173, Thank you for the great review! Our staff works hard to provide every guest with a comfortable stay and they are happy to hear that you enjoyed yours. We look forward to serving you again the next time that you are in Whitecourt! Thank you for choosing the Cloud 9 Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i was driving through town and needed a place to lay my head for the night, checked the prices this was in the very reasonable range, I was greeted very pleasantly by the young lady at the front desk, she was polite and quick to help. my room was on the far back side on the ground level over looking the forest? trees, was nice and quiet, the room was all redone, spacious, clean and modern, not at all what i had expected, there is no bathtub but a vey large fancy shower stall, the bed was firm but very comfortable. a hot breakfast is provided, the eating area is very clean, set up nicely, waffles served to you if you want, eggs, ham sausage, bacon, cereals, fruits nuts, bread stuff.
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Date of stay: June 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Cloud9Management, Manager at Cloud 9 Inn
Responded Jun 29, 2019
Dear Nancy, Thank you for the great review! Our renovations are ongoing so we aim to continue exceeding our guests expectations. While certain rooms are only equipped with showers we do have rooms with a full bath available. As well we are also glad that you enjoyed the breakfast! We look forward to serving you again the next time you are passing through Whitecourt. Thank you for choosing Cloud 9 Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I rate this 5 star, that doesn't mean that I think it's a luxury hotel- it means for its category it is top notch. We stayed in a renovated room and I loved the laminate flooring- hotel carpets gross me out and this was a very welcome change. The room was very clean and comfortable, the staff at reception and at breakfast were very friendly, welcoming and helpful. Breakfast was much nicer than I would have expected from a motel. And if these aren't enough reasons to stay there, it was also the cheapest room available in town that night. We would definitely stay there again!
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Date of stay: February 2019Trip type: Travelled as a couple
Rooms
Location
Service
Room Tip: stay in a renovated room ( they might all be, but I don't know)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Cloud9Management, Manager at Cloud 9 Inn
Responded Mar 26, 2019
Thank you Elke for an amazing review of our property! Here at the Cloud 9 Inn we ensure in providing only the best experience possible for our guests and we are delighted that we were successful in making your stay with us memorable. We look forward to your next visit with us! Best Regards, Cloud 9 Inn Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the staffs are friendly, room was really newly renovated. They also served fresh breakfast for free. Such excellent value for the price :)) Very friendly and superb experience. We'd love to go back anytime when we pass by Whitecourt.
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Date of stay: February 2019Trip type: Travelled with family
Value
Rooms
Service
Room Tip: New reno rooms with friendly services
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Cloud9Management, Front Office Manager at Cloud 9 Inn
Responded Mar 14, 2019
Dear Victoria, Thank you for the great review! We take pride in providing an excellent stay for our guests and we will be continuing to update the hotel to serve you better. We look forward to seeing you the next time you are in Whitecourt! Thank you for choosing Cloud 9 Inn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very deceiving website. So disappointing. Room was not updated as shown in pictures. Very stinky, reeked of cigarette smoke. Dirty, dated, sad rooms. Spend a couple more bucks and breathe a lot easier.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cloud9Management, Front Office Manager at Cloud 9 Inn
Responded Mar 14, 2019
Dear Shelley, We thank you for having taken the time to give us an evaluation of your stay. We're very sorry to hear that your stay did not meet your expectations. We provide pet-friendly rooms although restrictions may apply. Pets are allowed only in specific pet-friendly rooms and they're not newly renovated yet. Pet-friendly accommodations will continue to welcome our guests with pets. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. We will definitely provide a newly renovated room next time you visit without the pet. We are hoping that this wont be an issue the next time you decide to visit our Hotel. Thanks for choosing Cloud 9 INN. Warm Regards, CLOUD 9 INN MANAGEMENT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms inside look much better than the outside of the hotel. Super clean and recently updated. Large bathroom. Large room. Full breakfast with eggs bacon sausage and waffles, 4 juices. None of this dead muffin stuff. Staff super friendly. Highly recommended. Excellent price.
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Cloud9Management, Manager at Cloud 9 Inn
Responded Nov 21, 2018
Dear jozfj634, Thank you for the great review! We take pride in providing an excellent stay for our guests and we will be continuing to update the hotel to serve you better. We look forward to seeing you the next time you are in Whitecourt! Thank you for choosing Cloud 9 Inn!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$61 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renford inn whitecourt hotel whitecourt
FORMERLY KNOWN AS
Renford Inn Whitecourt
LOCATION
CanadaAlbertaWhitecourt
NUMBER OF ROOMS
109
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Frequently Asked Questions about Cloud 9 Inn
Which popular attractions are close to Cloud 9 Inn?
Nearby attractions include Allan & Jean Millar Centre (1.0 km).
What are some of the property amenities at Cloud 9 Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Cloud 9 Inn?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Cloud 9 Inn?
Guests can enjoy free breakfast and barbeque facilities during their stay.
What are some restaurants close to Cloud 9 Inn?
Conveniently located restaurants include Liberty Subs & Donairs, Sajj Shawarma, and Green Gables Restaurant.
Is Cloud 9 Inn located near the city centre?
Yes, it is 0.2 km away from the centre of Whitecourt.
Are any cleaning services offered at Cloud 9 Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Cloud 9 Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Cloud 9 Inn?
The staff speaks multiple languages, including English, Korean, and Filipino.