Very basic service...no amenities such as fitness centre, swimming pool, hot tub etc...not even a continental breakfast) then the power went out the first night then the second night about 8 p.m. and still did not come back on when we left next morning. Phoned and spoke with Lorne about discount but he used the lame duck excuse that they do not provide a discount for an Act of God but you cannot use an Act of God for not having a backup generator...waiting to hear from Linda at Guest Services... Lorne said he would have Linda phone me but did not hear from Linda today and I do not expect to because I also brought the issue with Melanie upon check out about a discount do to lack of basic amenities (e.g. no lights, TV, AC etc...) but she said she did not have the authority only her boss does so I guess that is Linda at Guest Services The worst customer service ever because I guess they only cater to golf guests... They should rename to Kokanee Springs Golf Lodge not Kokanee Springs Golf Resort...they are far from being a resort...…
The wife and I spent three nights and played two rounds of golf. Nice large deluxe room with two Queen beds a jetted tub and dual sinks. Large patio with table and chairs. Beds were firm but very comfortable. Mini fridge, and coffee maker in the room. Restaurant had very good food with reasonable prices. Service was excellent. The golf course was challenging but very playable and in great shape.
Really liked the golf course in such a beautiful setting. The room that came with the 'stay & play' package was sub par. It was a good value so I guess you get what you pay for. The mattresses were so hard, the room so dark and barely acceptable that we only stayed for 1 night even though we paid for 2 nights!!
It seemed that a warmer than usual Summer, busy highways and a pesky global pandemic kept us away until September of this year. Have been golfing here since 1994 but we average only a couple of trips annually now with Cranbrook's numerous golf facilities attracting us more and more. And I suppose the Border closure abruptly stopped our roaming though the beautiful States of WA and ID. But we finally made it and found the course conditions the best we have ever seen really, the greens for sure are just perfect and all this was done with a skeleton staff this year. As many of you know the sand bunkers were upgraded at long last and a new fleet of carts were acquired. We didn't stay at the Lodge so I can't report if the much needed face lifts were done so my comment are limited to the golf and the Grill. Breakfast was the usual eggs and bacon and for two with coffee was $36 - if you are a thrifty person you could go across the highway to Red's but we like to enjoy the whole experience and the sounds of happy, excited golfers is quite inspiring. There were two familiar faces in the grill which was nice and the efficient starter was doing her usual great job and keeping those carts spotless clean. Also noticed a couple of familiar faces out on the course making things perfect for us. But I must say that the only disappointment was the pro Shop this year. Check in with Clerk ID #6 was not the yearly fun and professional experience we are so used to. Gone are Mike and Dan and this is sad. No greeting at the door and this chap had his chin down below the counter for most of the time and a casual inquiry from us about how the course had gotten much busier than the three opening months elicited his comment "well I don't care I get paid anyway" and a couple of other things he said kind of put us off. Perhaps this chap would benefit from a charm school or maybe next year on a mower for attitude adjustment - I certainly don't know but this is a real big change from many previous years. So I would say to the GM you really lost a couple of Kokanee ambassadors this year - we don't know what happened but it sure showed. However, we all have our moments so we just left quickly and had a tremendous golf day so thank you management for all you have done.…
We were looking for a place to get away to for a short golf vacation. We have been here before but on this trip we found ourselves asking why don't we come here more often. The golf is fantastic here. My brother who has never been here before can't wait to get back. We stayed in a 2 bedroom condo overlooking the golf course. The accomodations were perfect. Its very quiet here which we enjoyed very much. We ate dinner twice in the clubhouse and it was all very good. Great service and very nice people. My wife and I decided to go for a bike ride one afternoon. They are available at the lodge. The tires on the bikes were very low so they told us to go down to the maintenance shop were they could fill them up for us. The GM for the resort ended up filling up our tires and then a wonderful waiter came out of the restaurant with glasses of water for my wife and I. Wow service. Already planning maybe 2 trips next year. Thank You.…
The lodge rooms are spacious with a private balcony facing the forest. The food in the clubhouse is casual and good with friendly service. I rated this resort a 5. It is a special beautiful area. This truly is getting away from it all.
We have been going to Kokanee Springs for over 15 years and it is our "go to" place for golf! If you're looking for a quiet, tranquil, beautiful golf holiday, this is your place. Accomodation is clean and well cared for, the golf course is absolutely beatufiul and challenging, the restaurant is rustic and the food is always tasty. If you hit the right night, you can get in on one of the many local entertainers playing on the covered deck with lots of room for dancing. We never want to leave there!
If you want to be challenged in your golf game, this is the place for you!We had a upper floor room at the lodge, with a view of Kokanee Glacier. The room was set up nicely, with a mirror and outlets outside the bathroom. So quiet as you are away from the normal noises of life in the city. The rooms do have a small fridge and a coffee maker but no microwave. The only complaint I have is that the pillows were just too puffy for me.....needed wider shoulders. There is not much around there. We did drive the short 9 mi to Riondel. The drive there is beautiful. We went to the market which is very small. But the owner made it worth our while....Maury was SO nice (and he carries an amazing white cheddar!). Our first dinner we ate at the Woods, a restaurant at the course. The menu is varied and the price was reasonable. However, for our last dinner, we drove about 10 minutes to Boccalino’s, a Swiss/Italian eatery. We had an exceptional dining experience there. Small but well run with authentic Swiss/Italian food. Highly recommend. …
Part 2 ♥️♥️♥️♥️♥️♥️♥️♥️♥️. The golf course was in great shape, challenging pin placements. Great weather, can’t complain about about the golf course. Totally money worth. We were the first to use the all inclusive, if you love the game, so totally worth it
Our group of 12 has been getting together for 30 years. First time to Kokanee. Great course and conditions, friendly staff and good food. Being able to stay right at the course is a real plus for us. Thanks to all for a great experience. We'll be back.
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