My wife and I made a reservation in March of this year, and paid for the two night stay in advance as required. We were not able to enter Canada from the United States when the border closed because of the corona virus. I cancelled the reservation in June and asked for a refund. I contacted them again in September and sked for the same refund. I was told by a receptionist both times this would be taken care of and never heard a word back or recieved a penney. This is against their own refund policy and quite dishonest.
The pictures that are online are not true. There is no beach, the trampoline is broken, there is garbage on the ground. The Rv washrooms are closed and the dump site for rvs is on a hill. The police were there for the nights we stayed and one day no water. The toilet had to be flushed in a certain way. We won’t be coming back there anytime soon
We needed a place to stop for the night as it was getting dark and we were still an hour away from our campsite in Wells Gray Park. There was not much else available given the time of day. The room was not clean. The sheets and towels were stained and the floor was not well vacuumed. There was a baby oil lotion bottle tucked beside the bed. There was hair on the bedding and in the bathroom. The room reeked of cigarette smoke - and it was obviously a long standing problem as it permeated everything. Dead mosquitos were squished on the wall beside the tv and on the curtains. We slept in our sleeping bags on top of the beds. There was obviously no extra covid 19 cleaning In effect either. If you are desperate, you could stay here, otherwise keep on driving.
I’ve stayed at Dutch Lake Motel twice and both times were pretty good. The staff is friendly, there are screen doors (great as there are so many bugs!) and good AC. There are some problems, though. The WiFi is very slow; I did a Speedtest on multiple devices and it averaged 1.5 mB/s up and down. This makes it near impossible to stream a video and very difficult to do anything on the web without using mobile data—I recommend downloading content before arriving. There is also no Ethernet port in the room to speed it up. In my Grandmother’s room, there are sharp wooden corners on her bed which she banged herself on and started bleeding a lot. She had to add a pillow to protect herself in the future. I also stubbed my toe there—it’s not a great design and none of the other rooms have it. The front desk does not have a great First Aid Kit; luckily, I had one she could use. There is a small TV with an okay quality too. The room I stayed in had no kitchen, but also no cutlery nor plates. There were a few cups. My grandmother’s room has a kitchen (with no oven); however, there were very few plates and cutlery—we had to use our own that we brought. Our next door neighbours smoked a lot—we left our screen door open and arrived to our room reeking of smoke. They were well within the 6 metre legal limit in BC. Staff members saw them smoke and did not say anything—I wish they did say so as it is a non-smoking motel (I believe) and their smoke was very strong. All rooms have a balcony, which open up to a beautiful lawn overlooking the lake. There are chairs, beds, and an unstable hammock on the lawn; there is also a short trail which leads to more chairs (both rocking and not), a picnic table, and one of several fire pits nearby. The Motel is also very close to several trails and the water where we rented canoes for $15/hour. All in all, it’s a good place for a small town—it’s clean, has AC, and is situated on a beautiful lake. If you’re staying in Clearwater and don’t want to camp, I recommend it. …
One night mid July 2020 - absolutely disgusting.. The room was filthy, rug dirty, dirt in the corners, filthy shower curtain, tub dirty, dirt on all shelves, toilet didn't leaked and barely flushed,, NO HOT WATER, the room had been sprayed to excess with Febreeze which was nauseating. We didn't dare sleep in the beds for fear of bugs. GROSS! Do NOT recommend this dump. Should be shut down.