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Hotel Universel Alma

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Hotel Universel Alma
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92 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Reviewed 4 days ago NEW

This hotel is central to the town of Alma. It is presently going through a renovation phase and the contractors are busy by 8am. The renos, I'm told by local residents, were due and I have to say that the showers in the renovated rooms are quite nice. Another small pleasantry is how quiet the HVAC system is. I stay...

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Helpful?
Thank Rick S
Management response:

Thank you for your comments. Rénovations end February 2017. Our new rooms are beautiful. Best regards.

Reviewed 25 October 2016

-The extraction ventilator of Wachroom is not operate. Imagine a room wiht 4 persons taking shower and going at toilet. -No ventilation for general room. The breathing is unconfortable and air polluted. -We get soon wake up (6 am) by the service chariot makin full noise because probbaly not oiled the whells. Was looking like a herror scene...

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Helpful?
Thank Jessy N
Management response:

Hello, the ventilation system is functional at all times in the room. We apologize for any inconvenience during your stay at our hotel. Hoping that your futur visit will be enjoyable.

Paris, France
Reviewed 21 September 2016

I hesitated before booking the hotel as it is a very ugly building from the photos (and indeed in real life). However, it is very comfortable, clean and modern inside and I am glad we did choose it. We stayed for 3 nights and had a lovely room overlooking the river rapids. Beds were very comfortable indeed. Staff in both...

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Helpful?
Thank SORF01
Management response:

Thank you for all the good comments. We welcome very often groups and they love the comfort and services offered at our hotel. We are happy you enjoyed your stay with us. Looking forward to welcoming you soon. Best regards.

Ormstown, Canada
Reviewed 16 September 2016

We were fortunate enough to have a great view from our room of the river rapids for the one night we stayed there. They seem to be in the process of up-grading the hallway appearance but the rooms were clean and comfortable. Having a pool and hot tub at the end of a day cycling was very relaxing before heading...

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Helpful?
Thank Grace B
Management response:

Thank you for your good comments. It's very appreciated. We offer wonderful packages with a Véloroute des Bleuets.

Hendrik-Ido-Ambacht, The Netherlands
Reviewed 10 August 2016 via mobile

The hotel looks a lot better from the inside then the outside, from the outside it looks like a concrete monstrosity, however: once inside the hotel is actually quite good. Nice big rooms, good airco, and the restaurant - paccini - is excellent. We found Alma not very interesting, however further along the lake is a great zoo that has...

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Helpful?
Thank Maarten d
Management response:

Thank you for the good comments

Reviewed 28 July 2016

At first sight the hotel looked a bit of a concrete block and we had trouble finding our way to the entrance (from the lower level car park). However it proved to be very pleasant, clean and with comfortable beds. We had breakfast here and it was good too. We also found the staff to be friendly and helpful

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Helpful?
Thank Richard S
Management response:

Thank you very much for your good comments .

Laval
Reviewed 17 April 2016

We stayed only a night. It’s clean, quiet and personnel is super nice. The best was ok but not the best. There is free parking and free wifi. There is also a movie theater in the building. I would go back for sure. The restaurant is also good and not too pricy.

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Thank TonyTiger19
Washington DC, District of Columbia
Reviewed 29 August 2015

Odd configuration as it shares spaces with medical and other offices, confusing entrance. Other than that, very nice hotel. Well-appointed, wonderful staff, good restaurant. AND outstanding spa attached.

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Helpful?
Thank Judydub
Maryland
Reviewed 9 August 2015

Positives: Good location by the Saguenay Rapids, friendly staff with varying degrees of English ability (having some French definitely helps), good food in the restaurant. Negatives. Hotel appears to date from around 1970 and looks like little has been updated. Thee was a big scorch mark on the carpet in our room, the veneer on the dresser was worn off...

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Helpful?
Thank Writer9
Elora, Canada
Reviewed 9 August 2015

We stayed at the Hotel Universel for the first night of our cycling trip around the Veloroute des Bleuets. This hotel is situated in a nice part of Alma, right alongside beautiful river rapids. The restaurant in the hotel was fairly good for lunch/dinner, but breakfast was pretty ordinary. One problem we encountered was that the apparently paper thin walls...

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Helpful?
Thank DutchCanuck_DX

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking

Additional Information about Hotel Universel Alma

Address: 1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
Region: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Alma
Price Range: $116 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Alma 3.5*
Number of rooms: 72
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Also Known As:
Hotel Universel Alma Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Alma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room NOT looking out to the adjacent offices. A bit awkward.”
 of 5 bubbles ricks902, 4 Dec 2016 | Read review
“Beautifull view one tall Alma river. Room are extra clean”
 of 5 bubbles 644jessyn, 25 Oct 2016 | Read review
“Ask for a room with a view of the river.”
 of 5 bubbles SORF01, 21 Sep 2016 | Read review
“For a view- choose the river rapids side.”
 of 5 bubbles Grace49_13, 16 Sep 2016 | Read review
“High floor”
 of 5 bubbles Judydub, 29 Aug 2015 | Read review
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