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We came to this hotel in Alma by circumstance but found the staff to be very friendly. This town was not exactly a touristy town but we were able to have an enjoyable stay. The view from our first floor room was a corner of...More
Thank Mick R
Management response:Responded 22 August 2017
Merci d'avoir prit le temps de nous faire part de vos commentaires, ceci est grandement apprécié. Au plaisir de vous...More
There's no denying that this hotel's exterior is not very attractive, it's basically an extension to a multistorey carpark. However, the inside is much nicer. Our room must have been refurbished so recently, it still had a faint smell of paint. The room was a...More
Management response:Responded 13 July 2017
Thank you very much for your comments. We appreciate. Best regards.
Having been recently renovated this hotel is totally up to par with the best there is out there! Fresh modern look, pool and spa, good restaurant (Pacini) clean, great service, beautiful view, easy parking, free internet, little fridg in the room, not expensive, we loved...More
Thank Caroline J
Management response:Responded 2 January 2017
Thank you very much for your good comments. It is really appreciated.
This hotel is central to the town of Alma. It is presently going through a renovation phase and the contractors are busy by 8am. The renos, I'm told by local residents, were due and I have to say that the showers in the renovated rooms...More
Thank Rick S
Management response:Responded 7 December 2016
Thank you for your comments. Rénovations end February 2017. Our new rooms are beautiful. Best regards.
-The extraction ventilator of Wachroom is not operate. Imagine a room wiht 4 persons taking shower and going at toilet.
-No ventilation for general room. The breathing is unconfortable and air polluted.
-We get soon wake up (6 am) by the service chariot makin full...More
Thank Jessy N
Management response:Responded 31 October 2016
Hello, the ventilation system is functional at all times in the room. We apologize for any inconvenience during your stay at our hotel. Hoping that your futur visit will be enjoyable.