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Comfort Inn & Suites Surrey

Booking.comUS$109*
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#9 of 19 Hotels in Surrey
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Comfort Inn & Suites Surrey
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204 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Vancouver
Reviewed 3 weeks ago

Staff we're very helpful and friendly. Rooms were decent, beds comfortable. Pillows a little hard for my liking but I prefer softer pillows. We stayed two nights and I didn't have any issues with housekeeping. Breakfast in the am was what I expected. Tim Horton's in the same parking lot so actually preferred to eat there in the am. Overall...

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Helpful?
Thank heek2009
ComfortInn_Surrey, Guest Relations Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for sending us your positive review. It's so great to see you've enjoyed your stay with us and that you were able to take advantage of the local area. We look forward to providing you with exceptional service again the next time you're in Surrey! Kind Regards, Judy Guest Services Manager

Prince George, Canada
Reviewed 4 weeks ago via mobile

The staff in this hotel are excellent and very accommodating. Very friendly and welcoming every time we came in. The rooms were clean and enjoyable but the staff from the front desk to the chambermaids the staff in the breakfast room were all so friendly and made the stay worthwhile.

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Helpful?
Thank Melissa7075
ComfortInn_Surrey, Guest Relations Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for taking the time to send us such positive words. We are so glad to have been able to make you feel comfortable throughout your stays away from home. I have passed on your kind feedback to the rest of our staff to ensure we stay motivated and consistent to continually provide guests with the accommodation level they...

Kelowna, Canada
Reviewed 5 weeks ago

The hotel room sand bathrooms were fine, however the housekeeping wasn't the best. We stayed in this hotel for about a week and it was okay. But the housekeeping wasn't the best. We left some of our clothes on the beds expecting them to be in the same place when we came back, but our clothes were all over the...

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Helpful?
Thank Taylor_ko
ComfortInn_Surrey, Guest Relations Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for sending us your review. I'm sorry to see the housekeeping in your room was not kept up to our usual standard. I have passed your comment to our head housekeeper as well as the rest of the housekeeping team to ensure these situations are avoided in the future. However, I'm glad to see we were able to...

Kelowna, Canada
Reviewed 24 March 2017

This is the end of our 2 month holiday and this is the nicest hotel so far. Very clean inside the hotel and outside. Very spacious rooms with 10 ft ceilings, extra large bathroom. Private business centre with a small gym. I would like to see a recumbent bike in the gym. Definitely the best over all expierence so far....

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Helpful?
Thank robo33
ComfortInn_Surrey, Guest Relations Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for sending us such positive feedback! We appreciate your kindness and are very glad to see we've been able to make a lasting good impression during your travels. Our team works hard to ensure each guest leaves smiling. Again, thank you for your business and wonderful words. We look forward to continuously providing you with memorable experiences. Warm...

Reviewed 26 February 2017

We came from Vernon, wanting a location between Surrey and Langley. This property worked well, location was perfect. A couple of items that should be looked at by Management. We wasted an enormous amount of water, running it until it got warm. It never got really hot, but warm enough for a shower or a bath. Very bad water management....

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Helpful?
Thank Patti S
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for taking the time to send us your review. Feedback from our guests continually help us to improve guest experience. It great to see you were able to utilize our great location. Regarding the items in the room, I have advised my housekeeping and maintenance staff to be vigilant when cleaning and checking each room, as well as...

Fort Mcmurray
Reviewed 7 February 2017

I just wanted to tell you how much we enjoyed our recent stay at this hotel. Dealing with 20 hockey players, the coaching staff, never mind the parents, is a daunting task. Their staff handled it all with a professional attitude and a smile. There was not a request that I made which their staff did not endeavor to fulfill,...

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Helpful?
Thank Monty A
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you so much for sending us such positive feedback! We are so glad to be able to make you and your team feel comfortable during the tournament. It is also good to see you were able to make good use of our local area. We look forward to accommodating you and your team with superior hospitality again the next...

Victoria, Canada
Reviewed 3 February 2017

Stayed here Feb 2 2017 for a hockey tournament , slept on the pull out , absolutely discussing smell and comfort it has out lived its life span ,room need a total updating the bedding need to be updated the room need to have a higher level of cleaning , carpet is soiled and needs replacement

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Helpful?
1Thank rneil2
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for taking the time to send us your valuable feedback. It is unfortunate to see we were not able to keep you comfortable and treat you to our usual superior hospitality standards. The room should have been checked prior to your arrival and I have passed on your feedback to our head housekeeper to ensure these messages get...

Coolum Beach, Australia
Reviewed 3 January 2017

We stayed two nights at this hotel. My wife and I travel extensively with our work. Our extensive stays means we can be very particular about amenities and fittings. We found the level of comfort in these rooms excellent. The pillows are lovely and soft, the mattress firmly comfortable, and the room, overall, clean and tidy. The staff were delightful,...

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Helpful?
Thank davidquinn58
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for sending us your kind and & positive review. It's so great to see we were able to help make your stay comfortable. We pay attention to the little details it takes to cater to our valued business guests so you don't have to. Again, thank you for your feedback and we look forward to providing you with...

Niagara Falls, Ontario
Reviewed 22 November 2016

Quiet can depend on who else is in the hotel but can also depend on location. There is no traffic noise here and there were no loud people noises either, despite the hotel being fairly well booked up. The room was large and included a mini fridge, microwave and counter with sink. The bed was comfortable and the pillows were...

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Helpful?
Thank Farthingales C
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

It's great to see we were able to keep you comfortable throughout the stay. I'm also glad to see you were able to make good use of our location in close proximity to the Surrey Sports and Leisure Center. Thank you for you kind review and we look forward to seeing you the next time you're in town! Kind Regards,...

Reviewed 21 November 2016

I have stayed at this hotel a handful of times for work purposes and it has always been a positive experience for me. The staff are very friendly and accommodating. My check in was quick and efficient. I requested a room away from the elevators and they were able to switch my room. When I would return to the hotel...

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Helpful?
Thank Rumneet S
ComfortInn_Surrey, Front Office Manager at Comfort Inn & Suites Surrey, responded to this review

Thank you for taking the time to send us your positive feedback. We are always happy to welcome back familiar faces! I have passed on your kind words to the rest of our staff and they all join me in thanking you. It is definitely helpful to all of us here to continually improve guest experiences. We look forward to...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located in an area with easy access to Vancouver and the US border, this hotel provides spacious accommodations with superior service and amenities. Guests at the Comfort Inn & Suites Surrey wake each morning with a comfortable sleep in our pillow-top beds and a delicious hot breakfast served in our dining room. You will also enjoy fast free high speed internet, in room coffee makers, daily newspaper and free parking. Our Guest Service Agents will also be pleased to direct you to wonderful local restaurants, golf, shopping, attractions and more. Also, kids under 16 stay free. COMFORT IS ALL IN THE DETAILS ... more   less 

Additional Information about Comfort Inn & Suites Surrey

Address: 8255 166th Street, Surrey, British Columbia V4N 5R8, Canada (Formerly Super 8 Surrey)
Region: Canada > British Columbia > Surrey > Fleetwood
Price Range: $113 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surrey 2.5*
Number of rooms: 82
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Also Known As:
Comfort Inn & Suites Surrey Hotel Surrey
Comfort Inn And Suites Surrey
Hotel Style:
#8 Business Hotel in Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Surrey staff and other travellers.
2 questions
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Terrace, Canada

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Questions? Get answers from Comfort Inn & Suites Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are spacious and quiet.”
montya522, 7 Feb 2017 | Read review
“You won't likely hear traffic no matter which room you get.”
farthingalesc, 22 Nov 2016 | Read review
“Avoid the first floor due to road and parking lot noise.”
TooSlim55, 2 Sep 2016 | Read review
“Great place to stay. It's comfortable and clean!”
kidoan, 22 Jul 2016 | Read review
“Quiet rooms away from elevator.”
smrtcar, 13 Jul 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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