Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel
17530 64 Ave, Surrey, British Columbia V3S 1Y9 Canada
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About
#7 of 19 hotels in Surrey
Location
Cleanliness
Service
Value
Welcome Message Surrey Hotel Located in Cloverdale and at the center of it all! Known as "The City of Parks," Surrey is situated just south of Vancouver and directly north of the US-Canada border with the Pacific Border and Peach Arch Blaine crossings nearby. This full-service Holiday Inn Hotel & Suites Surrey East Cloverdale offers state of the art accommodations and the utmost in service and comfort. Located in Surrey, BC near the Morgan Creek and Panorama Ridge business centers, we are the ideal choice for your next business trip. With fast and free Wi-Fi access and a Business Center, you have everything you need to stay productive. Additionally, the hotel features 2,400 square feet of versatile meeting space. From art galleries, golfing, to shopping, you're sure to find activities to suit your interests in Surrey. We are next to Cloverdale Fairgrounds and Agriplex, home to the annual Cloverdale Rodeo and Country Fair.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish, Chinese, Hindi
Location
43Car recommended
Grade: 43 out of 100
13Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
17530 64 Ave, Surrey, British Columbia V3S 1Y9 Canada
Getting there
Rental CarsSee all Surrey car hire
251Reviews2Q+A52Room tips
Reviews
Traveller rating
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We arrived a day early and with the gracious smile Privanka, she made it work. Her kindness was wonderful. We felt as if we were regular guests, the way we were taken care of. When we left three days later she sent us off with her kindness. Our room was clean. Great location. Thank you, Privanka.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This property won't win any cleanliness awards nor will you mark it as a "must return!" If you're travelling to Surrey it's a little out of the way and it's almost an hour's drive to city centre Vancouver. The biggest issue with this hotel is the internet connection. As with a lot of people who travel here, my trip was for business. My morning's and evening's are most often spent in the room catching up on emails, work and online meetings. The internet connection is, and I'm putting this nicely...poor. I won't come back as long as this issue isn't solved. In 2022 it's a basic need for business travellers. The good: a very good bar/restaurant is attached that serves great breakfasts. The only downside is that I saw the manager treat the wait staff poorly - that isn't appreciated especially when the staff member was doing a great job. I felt sorry for her.…
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Date of stay: October 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel
Responded Oct. 26, 2022
Hello Polloman67, Thank you for visiting Holiday Inn & Suites Surrey East - Cloverdale. Our hotel is the best place to rest and explore the simplicity of travel. I read your remarks and am sorry for the experience you had. I understand your disappointment with these matters. I shared your comments with our local managers. We took the necessary measures to prevent these issues from happening again. I invited you to visit us on your next travel. We are the best place to create everlasting memories. Warm regards, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is really not of Holiday Inn standards. Firstly they charge the number of days stay and a $250 deposit as soon as you check in! And they took $500 deposit from someone else I know who checked in the same day. All the hotels I have stayed only take a token deposit to ensure the credit card is real. The some of the staff do have trouble speaking English, it seems they have not arrived from Punjab very long ago. The room we had did smell stale and musky. This is purely down to lack of refurbishment, with a couple of free standing lamps, the lighting is very poor. But it’s fairly clean despite its age thus not a poor rating. Try and get a room at the rear as there is traffic noise with a busy dual carriageway right outside the front. Swimming pool is very small, only good enough for kids. On checkout, I requested if they could store my bags as my flight was later in the day. They said they had absolutely no where to store them for a few hours. Whilst the staff are polite, they did not seem very helpful. Hotel seriously needs refurbishment if the rooms are anything like we had. And they need to stop taking full payment in advance with a deposit.…
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel was great. Clean, comfortable, quiet, good location. Reception was good, especialy Kiera (spelling?). Had a suite, so was very happy. The restaurant attached, the Charcoal and Woodz - good meals, very convenient, good service. Would consider this hotel again for sure.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Came from Toronto staying for 2days room is ok . But the service sucks. You tell them something they don’t even understand what they are replying to. I’m not happy with the service. Will not be staying here anymore.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent four nights here while we visited family in the area. I was impressed with the cleanliness of our room and all the facilities. The staff were friendly and most helpful. There is a pool we had thought we would use but didn't have time but it was well used by others but not overly crowded. Our highlight each day was being welcomed by Gloria when we went for breakfast. She has such a warm personality and makes you feel like you are coming home. The chef made the best poached eggs. The two are a wonderful team.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a comfortable stay at HI. Reception team is very helpful and tried to help me in every possible way. Unfortunately i had to check out early. Keep doing the great work. Hopefully will visit soon for another stay.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I booked into this hotel and asked for a booking confirmation. They sent me a pdf quote through email. When I arrived at 2:00 a.m. I found that the price had increased quite a bit (close to 50%). They said the quote was "a glitch". I was too tired to fight about it at the time. Since the hotel is far from things and it was late I couldn't simply go to another place and they took advantage of that. I have never gone to a hotel where they changed the price on you. I can't believe Holiday Inn allows them to do this.
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Date of stay: August 2021Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband had booked the hotel for one night. The room was clean and comfortable. When my husband asked for a second night, it was a pleasant experience all around. The front desk personal were friendly and accommodating. The restaurant,
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Average hotel. Room was clean. Due to COVID no regular cleaning or restocking. Visiting family and only slept there so it served it's purpose. Definitely need a car to get around; I didn't see much in easy walking distance. Nothing outstanding either negative or positive.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$110 - US$172 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaSurrey
NUMBER OF ROOMS
76
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Claim Your ListingHoliday Inn & Suites Surrey East - Cloverdale, an IHG Hotel (C̶$̶1̶3̶9̶) C$123 - UPDATED Prices, Reviews & Photos (British Columbia) - Tripadvisor
Frequently Asked Questions about Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Nearby attractions include Fraser Downs Racetrack & Casino (0.9 km), BC Vintage Truck Museum (0.7 km), and Elements Casino (0.8 km).
What are some of the property amenities at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Conveniently located restaurants include Umami Sushi, Charcoal and Woodz Restaurant & Bar, and Boston Pizza.
Are there opportunities to exercise at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Hindi.
Are there any historical sites close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Many travellers enjoy visiting Fort Langley National Historic Site (13.1 km), Historic Stewart Farm (9.6 km), and Maple Ridge Museum (14.6 km).