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Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel

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Traveller (40)
Room & Suite (12)
Dining (6)

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About

#8 of 18 hotels in Surrey
Location
Cleanliness
Service
Value

Welcome Message

Surrey Hotel Located in Cloverdale and at the center of it all!

Known as "The City of Parks," Surrey is situated just south of Vancouver and directly north of the US-Canada border with the Pacific Border and Peach Arch Blaine crossings nearby. This full-service Holiday Inn Hotel & Suites Surrey East Cloverdale offers state of the art accommodations and the utmost in service and comfort.

Located in Surrey, BC near the Morgan Creek and Panorama Ridge business centers, we are the ideal choice for your next business trip. With fast and free Wi-Fi access and a Business Center, you have everything you need to stay productive. Additionally, the hotel features 2,400 square feet of versatile meeting space.

From art galleries, golfing, to shopping, you're sure to find activities to suit your interests in Surrey. We are next to Cloverdale Fairgrounds and Agriplex, home to the annual Cloverdale Rodeo and Country Fair.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish, Chinese, Hindi
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
255Reviews2Q+A52Room tips
Traveller rating
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Shona B wrote a review Aug 2023
1 contribution
Lovely place lovely service. Bartender hardev was also nice. Food was also good. Room seemed clean. Good WiFi service. We stayed there for one night and wasn't there long but enjoyed our time there. Dia iawn!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MARK M wrote a review Dec 2022
Michigan32 contributions23 helpful votes
Hotel's Favourite
We arrived a day early and with the gracious smile Privanka, she made it work. Her kindness was wonderful. We felt as if we were regular guests, the way we were taken care of. When we left three days later she sent us off with her kindness. Our room was clean. Great location. Thank you, Privanka.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tracy M wrote a review Apr 2023
1 contribution
+1
Booked an accessible room. Carpet had ripples in it that caused tripping. Very frayed at bathroom door. Not optimal for someone recovering from spine surgery Lighting very poor. Sheer curtains and bed skirts were horribly wrinkled. One was hanging off the rod.Dresser drawers would not stay closed. This was repaired by shoving towels under the edge of the dresser. Shower dripped. Apparently they couldn’t fix it. Desk chair didn’t roll on the type of carpet.TV was about 18’ from 28 inch tv , even though there was a couch that didn’t face it. Door security bolt didn’t close. And to top it off, our room did not get serviced ( we left at 12:45 pm)So when we returned at 8:00pm, had to go down and get towels. Hopefully tp will not run off before we check out. Restaurant: waffle ($17.00) was cold. Heated syrup was not heated. Coffee was brown water. On the plus side, room was clean.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alfredo R wrote a review Apr 2023
1 contribution
i had a horrific experience in this hotel. i was with my gf in our room comfortably on our bed when suddenly the door opened and another guest entered thinking this was her room. the front desk staff had issues her our room! this was so shocking and it left us uneasy the rest of the stay, any sound we think someone is coming in again. the manager called to apologize, he asked how he can compensate and I said I didn’t want to talk about it then because I was still in shock from the experience. the manager or who ever was in charge that night, then offered us dinner to make us feel better, I accepted and when I went to talk to him the next morning about a compensation he said that dinner was compensation enough and when I said that was not acceptable he then offered a discount rate for future stays. I’ve never had such a horrible experience and lack of response there after. i filed a complaint on the corporate feedback email they send you after you stay and selected to be contacted by the hotel management but it’s been over a month and I haven’t heard anything. totally unprofessional and negligent. we are currently waiting for legal advice.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cindy M wrote a review Feb 2023
Brampton, Canada16 contributions4 helpful votes
My elderly mother & I had to make an emergency trip to BC due to the passing of a family member. We made a last minute reservation for a King suite. The rooms are very spacious with a small kitchenette. The bed & pillows were very comfortable and while the living room furniture was dated to was clean & ok for our needs. We did have an issue with the heater in the bedroom but when we reported it to the staff it was repaired right away. Overall everything was very clean and comfortable and the staff were great. Would recommend!!
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Polloman67 wrote a review Oct 2022
Toronto, Canada15 contributions18 helpful votes
This property won't win any cleanliness awards nor will you mark it as a "must return!" If you're travelling to Surrey it's a little out of the way and it's almost an hour's drive to city centre Vancouver. The biggest issue with this hotel is the internet connection. As with a lot of people who travel here, my trip was for business. My morning's and evening's are most often spent in the room catching up on emails, work and online meetings. The internet connection is, and I'm putting this nicely...poor. I won't come back as long as this issue isn't solved. In 2022 it's a basic need for business travellers. The good: a very good bar/restaurant is attached that serves great breakfasts. The only downside is that I saw the manager treat the wait staff poorly - that isn't appreciated especially when the staff member was doing a great job. I felt sorry for her.
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Date of stay: October 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel
Responded Oct 26, 2022
Hello Polloman67, Thank you for visiting Holiday Inn & Suites Surrey East - Cloverdale. Our hotel is the best place to rest and explore the simplicity of travel. I read your remarks and am sorry for the experience you had. I understand your disappointment with these matters. I shared your comments with our local managers. We took the necessary measures to prevent these issues from happening again. I invited you to visit us on your next travel. We are the best place to create everlasting memories. Warm regards, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Crazy Fazy wrote a review May 2022
London, United Kingdom34 contributions11 helpful votes
This hotel is really not of Holiday Inn standards. Firstly they charge the number of days stay and a $250 deposit as soon as you check in! And they took $500 deposit from someone else I know who checked in the same day. All the hotels I have stayed only take a token deposit to ensure the credit card is real. The some of the staff do have trouble speaking English, it seems they have not arrived from Punjab very long ago. The room we had did smell stale and musky. This is purely down to lack of refurbishment, with a couple of free standing lamps, the lighting is very poor. But it’s fairly clean despite its age thus not a poor rating. Try and get a room at the rear as there is traffic noise with a busy dual carriageway right outside the front. Swimming pool is very small, only good enough for kids. On checkout, I requested if they could store my bags as my flight was later in the day. They said they had absolutely no where to store them for a few hours. Whilst the staff are polite, they did not seem very helpful. Hotel seriously needs refurbishment if the rooms are anything like we had. And they need to stop taking full payment in advance with a deposit.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cheryl H wrote a review May 2022
Bucerias, Mexico45 contributions56 helpful votes
This hotel was great. Clean, comfortable, quiet, good location. Reception was good, especialy Kiera (spelling?). Had a suite, so was very happy. The restaurant attached, the Charcoal and Woodz - good meals, very convenient, good service. Would consider this hotel again for sure.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Aruna A wrote a review Nov 2021
6 contributions
Came from Toronto staying for 2days room is ok . But the service sucks. You tell them something they don’t even understand what they are replying to. I’m not happy with the service. Will not be staying here anymore.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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janmc2015 wrote a review Oct 2021
Vancouver Island, Canada4 contributions1 helpful vote
We spent four nights here while we visited family in the area. I was impressed with the cleanliness of our room and all the facilities. The staff were friendly and most helpful. There is a pool we had thought we would use but didn't have time but it was well used by others but not overly crowded. Our highlight each day was being welcomed by Gloria when we went for breakfast. She has such a warm personality and makes you feel like you are coming home. The chef made the best poached eggs. The two are a wonderful team.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$158 - C$261 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaSurrey
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Nearby attractions include Fraser Downs Racetrack & Casino (0.9 km), BC Vintage Truck Museum (0.7 km), and Elements Casino Surrey (0.8 km).
What are some of the property amenities at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Conveniently located restaurants include Umami Sushi, Charcoal and Woodz Restaurant & Bar, and Boston Pizza.
Are there opportunities to exercise at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Hindi.
Are there any historical sites close to Holiday Inn & Suites Surrey East - Cloverdale, an IHG Hotel?
Many travellers enjoy visiting Fort Langley National Historic Site (13.1 km), Historic Stewart Farm (9.6 km), and Maple Ridge Museum (14.6 km).