We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsboston pizzafront desksmall poolrodeo groundshotel restaurantattached restaurantample parkingbar fridgewould definitely stay here againtim hortonsrecommend this hotelborder crossingking bedgreat roomconvenient locationbooked this hotelvery nice hotel
We have stayed here every year mainly because of the convenient location to relatives. This year we noticed a marked deterioration in customer service, common hotel extras, and overall friendliness of staff. No longer are we greeted with a friendly good morning or hello as...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - CloverdaleResponded October 1, 2017
Thank you for choosing us again and for sharing your experience. I am happy that our location worked for your travel needs. However, it is unfortunate that this time we failed to make your stay more comfortable. Please accept our sincerest apologies for...More
I stayed at this hotel because it was one of the few hotels in Cloverdale, near family. It is a newer building, near some newer shopping areas including London Drugs, Save on Foods, and Boston Pizza. The staff are very friendly and accomodated my request...More
This hotel was reasonable. The beds were comfortable and it was clean. The pool looked like a stagnant pond and we chose not to go in it. During our stay there was a shooting just a few blocks away, welcome to Surrey I guess. We...More
I have never come across a hotel which does not have the room ready by check in time even though I called to have the room ready early. We got delayed due to traffic. I have not stayed at hotel where they only leave 1...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Surrey East - CloverdaleResponded September 11, 2017
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that we have fallen below of your expectations. We take comments such as these very seriously...More
Especially from Jasdeep and Theresa in the restaurant. I ate breakfast there alone with three boys seven and under and they were both so helpful and kind, going above and beyond to lend a hand. The food was decent, too.
Like most of the Holiday Inn Hotel & Suites properties (versus Holiday Inn Express) they do not have free breakfast. The connected restaurant Charcoal and Woodz serves a decent breakfast. There's also a McDonald's, Tim... More
Like most of the Holiday Inn Hotel & Suites properties (versus Holiday Inn Express) they do not have free breakfast. The connected restaurant Charcoal and Woodz serves a decent breakfast. There's also a McDonald's, Tim Horton's and Starbuck's 1-2 blocks across the street. If you prefer fresh fruit there's also a grocery store in the same complex.