Hampton Inn & Suites by Hilton Langley-Surrey



About
We are honored that our guests have praised our service that put us in a prestigious group of hotels....TripAdvisor's "TOP 25 hotels in Canada" three years in a row. For 2016 we were honored to be amongst the TOP FAMILY HOTELS IN CANADA.
We are the only hotel in Surrey/Langley that has a Giant Indoor Water Slide that soars 3 stories high. Perfect for those Family Getaways, or just an overnight stay. For extra room, stay in our one bedroom suite with full kitchen and reward yourself with a private room. You and your entire family will also enjoy our complementary hot breakfast buffet served every morning from 6 am to 10 am. A complimentary robust Wifi internet is included in your stay.
We are conveniently located near largest shopping centers in metro Vancouver with abundance of restaurants and eateries nearby. Only 30 minutes from USA border and 45 minutes from heart of Vancouver and ferries to Victoria.
We look forward to having you visit us soon. When you stay with us, you are like family. If something is not right with your stay, we don't expect you to pay. It is backed up by our 100% Satisfaction Guarantee.
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+We would like to say thank you once more to the amazing staff at the Hampton Hilton in Surrey. It all started when we arrived a bit early for check-in and Roberta told us not to feel stressed...they would either find us a room or hold our luggage for a few hours until it was ready for us.
+The pool is small, but clean. Water slide is 'fast,' kids would love it.
+Room was clean. Beds & pillows were okay. Housekeeping will come if you text or phone the front desk. Roberta and the rest of the staff are in constant communication, checking in on your needs. She even texts you to see if anything is needed.
+Breakfast - one of the better included breakfasts out there. The staff were constantly refilling everything & cleaning up. Clean and organized.
+Would be better if they had a safe in the room rather than at the front desk. This would be our only negative.
+We will be back in the future & won't bother checking out any other hotel. Glad that we found this little gem.
The hotel is well maintained except for an elevator that was out of service the entire time. I opted for a single king bed with sofa bed; the room was comfortable, well provisioned and clean. The bed was a little soft for my taste. Breakfast is included and includes one hot egg, meat, and potato option each, a self made waffle station, both hot and cold cereal station, breads & pasties with toasters, and beverages. If you need to leave early, a bagged breakfast can be requested.
Will stay again.
My one suggestion would be, if you like to sleep in a darker room, or with the window open, chose a room on the back. Lights from the car dealership across the road are bright and on all night, and Langley Bypass is a busy road even at 3 AM.

Added to that, the hotel is situated on an extremely busy road and from 4am we were woken by trucks and motor vehicles thundering down the road outside, some with loud rumbling air brakes. Also the pillows are oversized puffy ones so much so that you cannot use them to sleep on without cricking your neck. My husband had to sleep on folded bath towels as they were so uncomfortable.
Overall I would not recommend this hotel and we will not be returning!
I became a member of the Hilton Honors program after my stay at this hotel, as it provided a wonderful introduction to the quality and care associated with Hilton. Although I have encountered some disappointing experiences with the Hilton brand since then, the Hampton Inn & Suites by Hilton Langley-Surrey remains a standout. In fact, it is likely the best Hilton hotel I have ever experienced, even after staying at many others. I often reminisce about my time there, and even when I visit Curio Collections and other more upscale Hilton properties, I find myself comparing those experiences to this one. This hotel which truly stands out, especially for budget travellers.
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SPARK NOTES:
Rooms: The room was spacious, comfortable, and clean.
Safety: Very safe when rooming alone. Never had any issues or hiccups.
Walkability: It is fairly easy to walk around, but I would suggest taking a quick Lyft ride to reach the mall, restaurants, and shops. Walking may not be the best option due to the heavy traffic and the fact that the area is primarily industrial.
Breakfast is okay but understandable due to COVID-19. Not happy but no Complain as everything was informed at Check-in so wasn't expecting allot, Rooms are spotless, rooms are fairly big, location is good and love the swimming pool and the waterslide.
Housekeeping entrance was restricted but available when we requested, requested extra amenties and Nimi (south Indian Girl) very accommodating and make it available at the same time .
For my future stay you are the first preference. Thank you :)
The hotel recently started providing hot breakfast. It was excellent. There's not a lot of seating; you could take your food to your room if desired. There was a good variety of hot and cold food options.
Checkout was seamless.
On check in we were offered a room in the front (possible traffic noise) or the back (possible train noise). We took a front room. While the hotel fronts on a 4 lane road, traffic noise was pretty much non-existant, so feel OK with a room "at the front".
Overall we highly recommend this hotel if you are staying in or near Langley.
"If you're not local to BC, order delivery through Skip the Dishes instead of DoorDash. It's cheaper and you get more variety of options. "Read full review
"Very disappointed. Check in desk very officious and argumentative. Pet fee $100 which is higher than most. Pillows awful and room noisy "Read full review
"The hotel bar/restaurant next door, The Fox & Fiddle Pub, had wonderful food and service."Read full review
"If you like to sleep in a dark room or with the window open get a room on the back of the hotel."Read full review
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