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Sandman Suites Surrey-Guildford

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Traveller (59)
Room & Suite (47)
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Overview
  • Excellent44%
  • Very good36%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“full kitchen”(34 reviews)
“washer dryer”(9 reviews)
“living room”(11 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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Traveller rating
55
44
20
4
3
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55
44
20
4
3
Show reviews that mention
All reviewsfull kitchenwasher dryerliving roomsecure underground parkingguildford mallgreat kitchencomfortable suitefront deskbang for the buckrooms are nicehome away from homewould stay here againsoccer tournamentgreat place to stayroom keyexcellent hotelhotel room
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1 - 5 of 126 reviews
Reviewed 1 week ago via mobile

I have stayed here many times and have always been happy with location and comfort. I’ve never felt unsafe in this hotel. The wireless internet isn’t the greatest as it drops connection quite often but that could just have been the room I was in...More

Thank Levan T
Response from GMSandmanSurrey, General Manager at Sandman Suites Surrey-GuildfordResponded 2 days ago

Hi Levan T, Thank you, it is always nice to hear good things, we are happy you enjoyed your stay with us. You will be happy to hear we are in the process of installing a new wifi suppler which will be much better. We...More

Hotel's Favourite
Reviewed March 4, 2018

I have stayed at this hotel for over 3 months in 2017 and over a month in 2018. The hotel and restaurant staff are the ones that make it nice to be here. I travel for business and there are lots of options out there....More

Thank msz826
Response from GMSandmanSurrey, General Manager at Sandman Suites Surrey-GuildfordResponded 2 days ago

Hi msz826, Thank you for taking the time to write this review, it is much appreciated. We are glad you did enjoy your stay and we hope to see you again, Best Regards

Reviewed 2 weeks ago via mobile

I have stayed at this property numerous times over the last year. It’s a home away from home with all the convenances of a great kitchen which is well equipped with well appointed living room and bedroom areas. All the suites have a washer dryer...More

Thank HolidayKojak
Response from GMSandmanSurrey, General Manager at Sandman Suites Surrey-GuildfordResponded 2 days ago

Hi HolidayKojak, Thank you, we are happy to hear you enjoyed your stay and we hope to accomodate you again soon, thank you Best Regards

Reviewed June 7, 2018

I appreciated the access to a built in parking garage at no addition cost, and the lobby coffee was better than average. The staff was consistently friendly. The mountains in the distance were nice. On the other hand… • The wireless internet was on par...More

2  Thank JPankratz
Response from GMSandmanSurrey, General Manager at Sandman Suites Surrey-GuildfordResponded 2 days ago

Hi JPankratz, Thank you for your detailed review, we do appreciate your taking the time to do this, I will investigate this matter and will take all issues up with each department to fix the issues. I hope you will give us another opportunity should...More

Reviewed May 29, 2018

Disgusting place. The place had stains and crusty things everywhere. Mold as well. Visible water leak all over the ceilings. Don't stay there. Pay the extra go to the Sheraton across the street. It's nice and clean. Have a look at the photos... Those are...More

1  Thank lupotadu
Response from GMSandmanSurrey, General Manager at Sandman Suites Surrey-GuildfordResponded 2 days ago

HI lupotadu, We are sorry to hear of your experience, please call on me direct so I can get further details to investigate this matter. This is not typical of our hotel and we apologize. I would like to hear from you, please call me...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room Service
Wheelchair Access
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$157 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Surrey
#7 Business Hotel in Surrey
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$157 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Surrey
#7 Business Hotel in Surrey
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (59)
Room & Suite (47)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Carol M
October 6, 2016|
AnswerShow all 2 answers
Response from Annick1999 | Reviewed this property |
Call (604) 495-7020
0
Votes
Badal S
September 3, 2016|
Answer
Response from Tod A | Reviewed this property |
The sky train is quite close and yes there is also bus service. The Front desk people are very helpful...
0
Votes
adamsd
April 17, 2015|
Answer
Response from GMSandmanSurrey | Property representative |
Unfortunately we do not have a complimentary shuttle. We have a taxi stationed at the hotel which could get you there in around 8 minutes. There is also a public bus service very close to the hotel which will get you there... More
0
Votes
Room Tips
"penthouse is nicest"
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"We had a really nice corner room."
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"With so many other hotels centrally located, I would suggest the Sheraton or Sheraton Four Points."
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"higher floors have better views and less noise from street"
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