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Holiday Inn Express & Suites Surrey

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#8 of 18 Hotels in Surrey
Certificate of Excellence
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224 Reviews from our TripAdvisor Community

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Showing 219: English reviews
1 review
Reviewed 4 weeks ago via mobile

place was always clean. Excellent breakfast friendly staff. I recommend. About 30 min away from Vancouver but not bad i actually liked that better.near casino's and Mall. Great dining areas close by. 🌲🌲🌲🌲

Helpful?
Thank Rosy R
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for the great review, we're thrilled you enjoyed your vacation with us! We hope to see you again. More 

Whitby, Ontario, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2016

Great place to stop over for one night. I suggest calling before arriving to confirm your booking if you book through a travel site. They didn't have our reservation and apparently this happened for family of ours too. Best continental breakfast!

Helpful?
Thank GottaLoveTrips
Lethbridge
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 October 2016

Stayed here for the weekend while visiting family. Clean room and comfortable bed. Breakfast the standard complimentary breakfast. No complaints. Would stay again. Tip: there is no large signage outside so keep an eye out for it as plenty of trees around property and you may miss it.

Helpful?
Thank haragama
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

A perfect example of how valuable these reviews are to the managers of hotels, thank you so much for the head's up regarding the visibility of our signs! Those of us traveling here daily tend to not "see" from a guests' perspective. There are 6 large signs on the property, one by each of the two entrances on pillars and... More 

Calgary, Canada
2 reviews
Reviewed 10 October 2016

The room was small, The staffs were very friendly but we were given a higher price than usual. We had slept in the vehicle the previous night and was lucky to find a hotel since most of the hotels in the area was already booked. We had a bad experience with the hotel that we had book previously. The lady... More 

Helpful?
Thank beverly104
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for sharing your experience. We are happy that we were able to accommodate you on a very busy long weekend and are sad to learn you spent an evening in your vehicle due to a bad experience at another property. It is disappointing to read that you believe that your situation was taken advantage of regarding the rate... More 

Grimsby, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 September 2016

Very comfortable and clean as expected in any standard Holiday Inn.Rooms came with complimentary breakfasts with hot and cold choices. Staffs are hard working- we noticed the same staff working early in the morning are still there serving the guests late at night.

Helpful?
Thank lucie641
Sparks, Nevada
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 September 2016

Our check in procedure was quick, efficient and friendly. The room was very nice, comfortable and aesthetically pleasing. I needed a yogurt in the evening and Jatinder went out of his way to find one for me. He was friendly and said it was his pleasure to help me. The beds were very comfortable and it was so nice to... More 

Helpful?
Thank 723jackie
Calgary, Canada
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 15 September 2016

standard holiday inn. With clean rooms. good WiFi. standard beakfast of prepared eggs and sausages and or bacon. Coffee is OK The rooms are not sound proof , but all my neighbors were quiet. There is an earls about 1/2 mile to the west for supper . close to the transcanada highway. there is lots of traffic in the morning... More 

Helpful?
Thank Tom H
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While "pretty good" is far better than poor, we'd love to be considered above average and will continue to strive for that goal. Thank you for sharing your experience! More 

Whitehorse, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 September 2016 via mobile

The bed was very comfy. I really like that they have both stiff and soft pillows available in the room. The complimentary breakfast wasn't bad either. Only one thing, they should pay more attention on cleaning the washroom as it has some stains. But it was decent stay overall.

Helpful?
Thank VivP_Yukon
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for taking the time to share your review! We're pleased to learn your stay was comfortable. We will look in to the stains you mention and find a solution, we apologize for that oversight. As we head in to a complete renovation this winter we look forward to everything being shiny and new again! We hope we'll have... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 August 2016 via mobile

Bed was comfy, no loud parties down the hall, central enough to everything and water was hot, very hot 👍🏽 could have used a couple more cream and sugar with my morning coffee tho...but I'll stay again for sure and recommend this hotel to my family and friends.

Helpful?
Thank Sheena D
Waterdown, Canada
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 August 2016

stayed here in August of 2016. Very nice hotel and friendly staff. Hotel has self laundry available. Hotel is very clean and situated right next to the highway. Hotel has a pool and a hot tub. Room was very clean and large. Reasonably priced.

Helpful?
Thank Rjfaas

45 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more   less 

Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $110 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back - quiet, and nice wooded outlook”
 of 5 bubbles IMUK, 5 Jul 2016 | Read review
“stay away, the four points across the street was great I'm told”
 of 5 bubbles stevesZ2990MG, 5 Jul 2016 | Read review
“ask for a room on top floor if possible, or at least facing away from street.”
 of 5 bubbles lulubelle45, 30 Sep 2015 | Read review
“Use your GPS.”
 of 5 bubbles SURFERDON, 20 Sep 2015 | Read review
“You might ask the person at the desk.”
 of 5 bubbles G7373KOmaryl, 17 Aug 2015 | Read review
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