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Holiday Inn Express & Suites Surrey

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Traveller (22)
Room & Suite (12)
Dining (6)
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Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“hi express”(4 reviews)
“front desk staff”(14 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Surrey
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Reviews (245)
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Traveller rating
108
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26
6
7
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108
90
26
6
7
Show reviews that mention
All reviewshi expressfront desk staffpancake machinebreakfast roomyogurthot tubexcellent breakfastnice roomlower mainlandstay at this hotel againking roomhotel roomnice staybed was very comfortabletim hortonsvancouverhwy
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1 - 5 of 237 reviews
Reviewed 2 weeks ago

We stayed at this hotel before Leaving For Edmonton We had just finished packing up my place as I am going to be in Edmonton for about a year and this has been really difficult for me and I put this in my review as...More

Thank Stephen J
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 2 weeks ago

We are very touched by your kind review, thank you very much for sharing your experience. The staff here is wonderful, I am thankful for them every day and feel very fortunate to be a part of this caring team. We are thrilled to read...More

Hotel's Favourite
Reviewed 25 May 2017 via mobile

We stayed here after a horrible night in another hotel. The rooms are super comfy, the breakfast was top notch and the staff was very pleasant, helpful and polite. There were no shortages of smiles here. We highly recommend anyone to stay here.More

Thank riccardo-mtl
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 26 May 2017

We are sad to learn you had a bad experience, but thrilled we were able to provide a much better stay! Thank you very much for taking the time to post your kind thoughts, the staff will love reading your review. They genuinely care about...More

Reviewed 23 February 2018

I've stayed at this hotel 3 times in the recent past for business trips. I've found the staff to be very friendly and helpful. The rooms are a good size, and the beds and bedding are very comfortable. If you get a room at the...More

Thank bkmom100
Reviewed 2 September 2017 via mobile

The staff was very friendly but window was open in the room upon arrival and no screen on window. Also the second bed had not been changed out the previous night and we had to request new bedding to Change it ourselves. The other bed...More

1  Thank 269natoshas
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 4 September 2017

Thank you for posting your review. After checking the log book closely no incident like this could be found, I would sincerely appreciate it if you could contact me with more details regarding this most unusual event. Please accept my apologies for the disappointment you...More

Reviewed 10 August 2017

It's nice average Holiday Inn Express.Just what you expect .It's clean and the location is very good.everything is nearby aboun 5-10 mins drive and you have guilford Mall and other plaza also closeby.They have laundy facility site so it's very handy.Room was nice and clean.Bed...More

2  Thank Dipak-ft
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 11 August 2017

Thank you very much for sharing your experience, we truly appreciate your kind words of description. We very much regret that the water had to be turned off from 8am to 12:45 due to a sudden plumbing issue in the basement that caused some flooding...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique..."
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"Back side of the hotel as 104 avenue is busy"
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"Ask for a room at the back - quiet, and nice wooded outlook"
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"stay away, the four points across the street was great I'm told"
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