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Stayed here with a group and had the best experience. The staff was so warm and accommodating and went over and above with each request. The housekeeping staff was attentive and personable. The breakfast staff worked tirelessly to ensure the options were available and tasty...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 18 April 2017
As the GM, your review is incredibly heartwarming to read. Having a guest recognize and comment that the staff are happy and welcoming is the best compliment to receive, more important than any revenue figure. Thank you very much for taking the time to share...More
Stayed here 5 nights. This place is great. The staff was very friendly during check in. My reservation was all in place. The room was typical in size with a large washroom. Quite and clean. The main chair looked a little and worn but no...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 6 April 2017
We agree, some of the furnishings are showing their age, we're thrilled that did not greatly impact your stay with us! The maintenance team work hard to keep everything in great condition, but we still look forward to a full renovation beginning in November of...More
Good location, near to expressway, malls and other necessary amenities. Excellent staff, good rooms. But we didn't like breakfast. Good for a day or two, but if you plan to stay longer, you can't have same stuff every day. As you located in surrey expecting...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 26 March 2017
Thank you for the kind words about our staff, location and rooms, we appreciate reading that you enjoyed your stay! The breakfast is consistent across the Holiday Inn Express brand and there is little opportunity to deviate from the mandated items, we are saddened to...More
We were very pleased with our recent stay at this hotel. The beds were incredibly comfortable, bathroom was huge and everything was very well appointed. Pool was small but clean. Staff was super responsive and the complimentary hot breakfast with pancake machine was great. This...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 17 March 2017
We can't thank you enough for this wonderful review! Our success is not measured in anything tangible, but rather is based upon the level of satisfaction felt by our guests. Knowing that we were able to deliver a great all around experience is the best...More
The hotel and room were modern and clean. Breakfast buffet had a lot of variety and included hot items. They also have a pancake machine.
We also did laundry while we stayed at the hotel and the both the washer and dryer worked very well.More
Thank Sheri G
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 6 February 2017
Thank you very much for the great review and score! We are very happy to read that we met your expectations and that you enjoyed the pancake machine and guest laundry, the pancake machine is often a hit. We truly appreciate you taking the time...More
US$86 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express And Suites Surrey ,
Holiday Inn Express & Suites Surrey Hotel Surrey ,