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Holiday Inn Express & Suites Surrey

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Traveller (22)
Room & Suite (12)
Dining (6)
Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“hi express”(4 reviews)
“front desk staff”(14 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Surrey
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Reviews (245)
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108
90
26
6
7
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All reviewshi expressfront desk staffpancake machinebreakfast roomyogurthot tubexcellent breakfastnice roomlower mainlandstay at this hotel againking roomhotel roomnice staybed was very comfortabletim hortonsvancouverhwy
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21 - 25 of 237 reviews
Reviewed 17 October 2016

Stayed here for the weekend while visiting family. Clean room and comfortable bed. Breakfast the standard complimentary breakfast. No complaints. Would stay again. Tip: there is no large signage outside so keep an eye out for it as plenty of trees around property and you...More

Thank haragama
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 18 October 2016

A perfect example of how valuable these reviews are to the managers of hotels, thank you so much for the head's up regarding the visibility of our signs! Those of us traveling here daily tend to not "see" from a guests' perspective. There are 6...More

Reviewed 10 October 2016

The room was small, The staffs were very friendly but we were given a higher price than usual. We had slept in the vehicle the previous night and was lucky to find a hotel since most of the hotels in the area was already booked....More

Thank beverly104
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 17 October 2016

Thank you for sharing your experience. We are happy that we were able to accommodate you on a very busy long weekend and are sad to learn you spent an evening in your vehicle due to a bad experience at another property. It is disappointing...More

Reviewed 29 September 2016

Very comfortable and clean as expected in any standard Holiday Inn.Rooms came with complimentary breakfasts with hot and cold choices. Staffs are hard working- we noticed the same staff working early in the morning are still there serving the guests late at night.

Thank lucie641
Reviewed 24 September 2016

Our check in procedure was quick, efficient and friendly. The room was very nice, comfortable and aesthetically pleasing. I needed a yogurt in the evening and Jatinder went out of his way to find one for me. He was friendly and said it was his...More

Thank 723jackie
Reviewed 15 September 2016

standard holiday inn. With clean rooms. good WiFi. standard beakfast of prepared eggs and sausages and or bacon. Coffee is OK The rooms are not sound proof , but all my neighbors were quiet. There is an earls about 1/2 mile to the west for...More

Thank Tom H
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 19 September 2016

While "pretty good" is far better than poor, we'd love to be considered above average and will continue to strive for that goal. Thank you for sharing your experience!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique..."
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"Back side of the hotel as 104 avenue is busy"
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"Ask for a room at the back - quiet, and nice wooded outlook"
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"stay away, the four points across the street was great I'm told"
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