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Four Points by Sheraton Surrey

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Traveller (44)
Room & Suite (48)
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About

#11 of 18 hotels in Surrey
Location
Cleanliness
Service
Value

Four Points by Sheraton Surrey is an excellent choice for travellers visiting Surrey, offering many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the hotel.

Four Points by Sheraton Surrey features 24 hour front desk, a concierge, and newspaper, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Four Points by Sheraton Surrey, free parking is available.

Close to some of Surrey's most popular landmarks, such as Port Mann Bridge (3.8 km) and Rondriso Farms (5.0 km), Four Points by Sheraton Surrey is a great destination for tourists.

When you’re feeling hungry, be sure to check out Di Reggae Cafe, Round Up Cafe, and Prairie Cafe, which are some cafes that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Historic Stewart Farm, which is a popular historic site amongst tourists.

Enjoy your stay in Surrey!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Tennis court
Kids stay free
Parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Sauna
Breakfast available
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Fireplace
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Korean
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

10410 158 St, Surrey, British Columbia V4N 5C2 Canada
Four Points by Sheraton Surrey
175Reviews7Q+A35Room tips
Traveller rating
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Mog wrote a review Oct 2023
Kelowna, Canada171 contributions47 helpful votes
This Hotel is located right off of Hwy #1 I. Surrey (104 Ave). Front counter staff are friendly and courteous. Even though it is somewhat motel style it has been renovated nicely. It is much nicer then the other chain hotel across the street. Rooms were clean and comfortable. Lots of easy access parking. The on-site restaurant is closed but there is a strip mall about a 3 minute walk up 104 Ave. There is a grocery store, fast food and restaurants located there. The rooms are a very nice size and quite.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Oct 27, 2023
Hello there, Thank you for taking the time to let us know about your experience while staying with us. Your experience of was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent any from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Progolfa wrote a review Oct 2023
Malden, Massachusetts36 contributions26 helpful votes
This one’s tough to explain. I want to stay positive especially for the staff who were extremely friendly, especially Helda at the FD. The hotel is having some upgrades, which are needed as it’s showing it’s age. Example, the chair for the desk in our room looked like it came from the trash literally, yet the shades had the nice new double chain pull room darkening type. There were staff constantly cleaning, vacuuming, doing small tasks fixing things etc. the outdoor pool and hot tub was clean and heated. I used the gym which has elliptical, treadmill, bike all much older models but did the job. Free weights were a plus. Free parking was another benefit. Would I stay here again, yes. But it’s just a middle of the road hotel with a staff who are trying to make improvements to get it somewhere up to todays standards.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Free coffee in morning. Box breakfast basic but wasn’t bad at all, would order it again for price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Oct 23, 2023
Hello there, Thank you for taking the time to let us know about your experience while staying with us. Your experience of was below our standard. We thank you for your kind words regarding my staff, You have made Helda's day !!! Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent any from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Blessing J wrote a review Sep 2023
2 contributions
Three stars because the Staff was extremely friendly and housekeeping was offered everyday. However, water from the ceiling leaked and did not get fixed, even when reported, huge inconvenience. Also no washing machine in property, most Marriott properties have that apart from this one I guess. Gym is 24hours which is great, restaurant is under construction so the boxed breakfast was disappointing, not worth the 14$ at all
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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givemeed wrote a review Sep 2023
1 contribution
Don't stay here! Doesn't matter if you make a reservation, they'll modify it however they want, without discussion or warning. Then, they'll ignore all of your attempts to follow up with them about the issue. I made a reservation, they downgraded me without any notice. I showed up to check in, and they said I was being stuck in a smaller room (crowded in a very tiny space with a large family). They said "Oh sorry, its a really busy weekend." I know it's a busy weekend, that's why I made a reservation weeks ago. And for the record, I made the reservation directly through marriott and am a marriott member, it's not like I booked this through a third party. None of that mattered. The best part- I checked the hotel website and the larger room that I booked was still available! So apparently the room was open but they chose to downgrade me for no reason? The room was tiny, beds uncomfortable and walls paper thin. The pool was closed, parking garage unavailable. I've sent them about 5 emails at this point with concerns about my experience. I've gotten one generic reply that said "sorry, we're looking into it and will get back to you." No one ever got back to me. Seriously, don't waste your money, stay anywhere else.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Your reservation doesn't matter and customer service doesn't care. Stay elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Sep 11, 2023
Hello there Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ashton CC wrote a review Sep 2023
5 contributions1 helpful vote
Very dissapointed by the whole experience. Was overcharged a total of $200 for 2 nights. Was told one price by front desk clerk which I confirmed was charged something different. Management claims they cannot fix the error. Was charged over $250 a night which was not worth it for a hotel that did not have many nearby amenities.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Sep 5, 2023
Hello there, Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future. Our restaurant is currently under renovations, we are so looking forward to reopening soon. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eosinophil wrote a review Jul 2023
Alberta97 contributions126 helpful votes
Excellent location if you are not looking to stay in Vancouver. I flew into abbotsford and this was a convenient location about 25 mins away. It's right next to the highway so east access to the smaller cities. US border isn't very far either. The check in was a breeze. Room was clean and spacious. Free parking was a bonus. I would stay here again
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Jul 10, 2023
Hello there, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, Our sincere apologies for the inconvenience having our restaurant closed for renovations may have caused. We are so looking forward to the reveal. I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, JULIA BARREIROS General Manager jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kranjan wrote a review May 2023
Seattle, Washington49 contributions87 helpful votes
Where do I start?? Specifically - they advertise on the website that they are “Pet Friendly” but they don’t tell you that they charge a $50 service fee per night if you bring a pet. Also we got a room with a “sleeper sofa” which turned out to be a 1.5-person couch which lays flat and basically impossible for anyone to sleep on given the arm rests. However when we did call to complain they brought us a 1 rollaway bed which barely fit in the front room. Good thing we were only 3 people, this room with 1 bed + sofa would have not worked if your 4 although it’s advertised as such. Oh and yes in the morning when we left my daughter did find a stink bug crawling on her sweatshirt!!! PROs - Convenient next to highway and Guildford town center - Cleaning and operational staff were super friendly - Free water bottles CONs - Sleeper sofa is not really a sleeper sofa - beware if you book for 4 people with sleeper sofa 1 bed + sleeper sofa room - Water pressure is about tolerable - They do not do a good job of replacing the toiletries (there was no conditioner in the dispenser) - BUGS!
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Think twice before booking the 1 bed + Sleeper sofa room for more than 2 people. Remember the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded May 29, 2023
Hello there, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future. My sincer apologies for the inconveneince our renovations may have caused, it is neve a good time however necessary, we are so looking forward to the opening of our new restaurant , I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager * jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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uday029 wrote a review Jan 2023
Bellevue, Washington282 contributions85 helpful votes
In desperate need of upgrades. Although it is a non-smoking property, most of the rooms smell like smoke. We had to look at 4 different rooms in order to find something that don't smell like smoke. The front desk staff was patient enough to let us check multiple rooms.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Jan 30, 2023
Hello there, Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future. We are currently under renovation on our public areas, corridors, lobby and the restaurant. We sincerely apologize for any inconveneince this may have caused I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JULIA BARREIROS General Manager jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Calvin A wrote a review Dec 2022
Kamloops, Canada8 contributions4 helpful votes
We completely enjoyed our stay. The pillows were amazing! All the staff was very friendly and the hotel was very clean and quiet. Check in and out was a breeze and the reception personnel were super helpful. We would definately stay here again!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Emma L wrote a review Nov 2022
Los Angeles, California21 contributions34 helpful votes
We booked a King suite (Room 206) and adjoining Double Queen room (Room 207) at the Four Points by Sheraton. These two rooms combined are the perfect size for 1-2 adults and 2-4 kids or 2-6 adults. The rates were very reasonable once CAA/AAA and Senior Citizen discounts were applied. It's walking distance to the local supermarket, drugstore, and several restaurants. We appreciated the following amenities: -the suite bathroom has a walk-in shower (ideal for mobility-challenged guests) -kitchenette with sink, cupboard, coffeemaker, small fridge, and microwave -double queen room also has coffeemaker, small fridge ,and microwave -living area and bedroom in the suite are spacious -double queen room is spacious -both rooms have desks -free parking in two separate lots: one just outside the lobby and one underground -24-hour gym -complimentary coffee in the mornings; complimentary tea, cider, and hot chocolate in the afternoons and evenings -business center -24-hour staffed front desk (with very personable, helpful staff) -Small pantry in lobby with items for sale, such as floss, razors, drinks, and snacks The hotel is in a quiet residential neighborhood with lovely views from our side of the hotel. There is also a restaurant and a pool on-site, but they were both closed. Boxed breakfasts can be ordered for a fee. There were a few cons: -Card keys worked 70-80% of the time and had to be re-keyed -Mobile key worked 70-80% of the time and had to be re-keyed -Rooms smelled like sweaty socks; after an hour with the window and door open, it got better -Bedrooms have almost no drawer space; drawers are in the living room -No utensils or dishwashing soap -No tables for eating (we ate at the desks and on the couch)
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Date of stay: November 2022
Value
Location
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Room Tip: Corner suite (206) was across from stairwell, with pretty views from the bedroom and living room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julia Barreiros, General Manager at Four Points by Sheraton Surrey
Responded Nov 25, 2022
Dear Emma On behalf of the entire hotel team, I want to thank you for sharing your feedback It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, JULIA BARREIROS General Manager * jbarreiros@fourpointssurrey.com 604 930 4700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$179 - C$256 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaSurreyGuildford
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Four Points by Sheraton Surrey - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Four Points by Sheraton Surrey
What are some of the property amenities at Four Points by Sheraton Surrey?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Surrey?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Surrey?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Four Points by Sheraton Surrey?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Surrey?
Conveniently located restaurants include Guildford Station Pub, The Taphouse Guildford, and Sushi California.
Are there opportunities to exercise at Four Points by Sheraton Surrey?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Points by Sheraton Surrey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton Surrey?
The staff speaks multiple languages, including English and Korean.
Are there any historical sites close to Four Points by Sheraton Surrey?
Many travellers enjoy visiting Fort Langley National Historic Site (15.4 km), Historic Stewart Farm (14.7 km), and Maple Ridge Museum (13.7 km).
Is Four Points by Sheraton Surrey accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.