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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Powell River, Canada
Reviewed 2 weeks ago

My wife and I have stayed here a couple of times now and always have a great experience. The rooms are clean and comfortable and the staff is excellent. There is a pool and gym and the location is great. Very close to Surrey city centre and to the highway which gives access to the Entire lower mainland or the...

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Helpful?
Thank Hans E
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback . We appreciate your kind works and continued patronage. Have a wonderful day !!! Julia

Victoria, Canada
Reviewed 4 weeks ago via mobile

Fantastic staff, very nice room. Very clean and attractive. Great value. Should be warded a prize for the best bedding ever! Lots if amenities including nice shampoo, conditiomer and body wash. Loved this hotel and will definitely stay again!

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Helpful?
Thank Bunny D
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your very kind comments , we truly appreciate your feedback and will definitely share it with our staff . They will be delighted ! Have a wonderful day !

Kelowna, Canada
Reviewed 5 weeks ago

I have been on the lookout for decent and practical accommodations in Surrey as I am there often on business. I have tried the Holiday Inn Express (across the street) and the Sheraton Guilford (down the street). I think that I like the Four Points better than the other two options. I found the rooms to be a little bit...

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Helpful?
1Thank Derek L
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Derek, Thank you so much for taking the time to give us your feedback and for your kind comments. Don't hesitate to say hello on your next visit, depending on your travel patterns we would love to discuss rate options with you. Have a great day !! Julia

Seattle, Washington
Reviewed 10 January 2017

I am a Starwood Gold member. Went up to Vancouver to spend the weekend and stayed overnight here. Good value, friendly staff. Right off Highway 1 crossing the Fraser river from Vancouver. A little bit out of the way, but definitely would come back when staying in the area again. Nice complimentary buffet breakfast. Noticed there was an outdoor pool,...

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Helpful?
Thank Tim R
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you for taking the time to give us your feedback, we are thrilled that you enjoyed your stay with us. We hope to see you again in the near future. Have a wonderful day !!! Julia

Victoria, British Columbia
Reviewed 1 January 2017

I am a Starwood platinum member and have stayed at this property over twenty times. It's been consistently exceptional customer service and the entire hotel staff treats me like family. Rooms are comfortable and quiet and staff are very responsive to your needs. Sunny in the Citrus Bar and restaurant is extremely accommodating and their food is fresh, tasty, and...

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Thank wess2017
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to post you review and for your kind comments. We truly appreciate your feedback as we continuously strive to improve our guests experience. I will definitely share your comments with my staff. Catherine, Sunil and Cheryl will be delighted to see their efforts recognized. Happy New Year to your and...

Red Deer, Canada
Reviewed 28 December 2016

When we arrived we saw that there was night time road work on the street in front of the hotel we asked to be put in a room on the opposite side of building. We were told the work was 2 to 3 blocks further up and wouldn't bother us, we found out at midnight that the work was indeed...

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Helpful?
Thank BeanDad
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, I would like to thank you for taking the time to give us your feedback, we will definitely use it to train our staff as we always strive to ensure we make our guests stay memorable. In your case we obviously failed, please accept my sincere apologies. would you please contact me personally to discuss your experience further....

Vancouver, Canada
Reviewed 15 November 2016

older hotel that is completely redone rooms are great as is the staff. check in was great and very accommodating, restaurant was slow but food was worth the wait, value for the dollar ,we will stay again

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Thank waytowayne
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback and than you for staying with us. Have a great day !!! Julia Barreiros

White Rock, Canada
Reviewed 4 November 2016

My girlfriend and i checked in for one nights. The beds were so comfortable and the staff was so friendly we stayed for 3 nights. great location in Surrey- close to shopping mall, restaurants and movie theater. 100% happy with our stay

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Thank Jlene_12
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We hope to see you again soon, Julia

Reviewed 27 October 2016 via mobile

We recently held business meetings at this hotel. The food was good as was the service. The hotel was clean and the staff friendly. The downside to this hotel was my room and bed. The bed was like sleeping on a rock. I woke up very sore and tired from not being able to sleep. I might have had a...

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1Thank DAN B
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for giving us your feedback. My sincere apologies for any inconvenience you may have experienced during your stay. Have a wonderful day !! Julia

Chicago, Illinois
Reviewed 24 October 2016

Excellent stay, probably in my top five hotel stays. Why? 1) Gracious friendly staff from check in registration to housekeeping. ) A very clean, quiet and modern room and lobby area. 3) The facility is next to a wooded lot yet a 15 minute walk to Guildford shopping complex. 4) Complimentary wifi was excellent. I do not care for large...

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Helpful?
Thank VicMG
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We do appreciate your feedback and will share it with our staff. Have a great day !!! Julia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $100 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
 of 5 bubbles 483hanse, 3 Feb 2017 | Read review
“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
“just ask near thru rear as the front is on a main road”
 of 5 bubbles waytowayne, 15 Nov 2016 | Read review
“..in another hotel!”
 of 5 bubbles jackiesP8830DP, 21 Oct 2016 | Read review
“Don't stay in room 101 - it's right across from the door to the pool and weight room. Very noisy.”
  • Tub & Shower - low pressure
  • Bathroom
  • Bathroom
  • Furniture
  • Beds
 of 5 bubbles TeamPasta, 9 May 2016 | Read review
5 of 5