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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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84 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Surrey
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Showing 83: English reviews
White Rock, Canada
Reviewed 4 November 2016

My girlfriend and i checked in for one nights. The beds were so comfortable and the staff was so friendly we stayed for 3 nights. great location in Surrey- close to shopping mall, restaurants and movie theater. 100% happy with our stay

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Helpful?
Thank Jlene_12
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We hope to see you again soon, Julia

Reviewed 27 October 2016 via mobile

We recently held business meetings at this hotel. The food was good as was the service. The hotel was clean and the staff friendly. The downside to this hotel was my room and bed. The bed was like sleeping on a rock. I woke up very sore and tired from not being able to sleep. I might have had a...

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Helpful?
1Thank DAN B
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for giving us your feedback. My sincere apologies for any inconvenience you may have experienced during your stay. Have a wonderful day !! Julia

Chicago, Illinois
Reviewed 24 October 2016

Excellent stay, probably in my top five hotel stays. Why? 1) Gracious friendly staff from check in registration to housekeeping. ) A very clean, quiet and modern room and lobby area. 3) The facility is next to a wooded lot yet a 15 minute walk to Guildford shopping complex. 4) Complimentary wifi was excellent. I do not care for large...

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Helpful?
Thank VicMG
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We do appreciate your feedback and will share it with our staff. Have a great day !!! Julia

Vancouver
Reviewed 24 October 2016

Had family coming into town and stayed here. Overall not impressed, dingy and dark, feels quite dates. Furniture in need of an upgrade. Had booked two nights into their largest suite. Upon checking in our room was a pigsty and was not made up. Rather disappointing after getting in close to midnight. No housekeeping and our original class of booking...

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Helpful?
Thank YVR_orange
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback. We sincerely apologize for any inconvenience you may have experience during your stay. Have a great day !!! Julia

Bothell, Washington
Reviewed 21 October 2016

Positives: Hotel front desk staff is friendly, welcoming and helpful. Great to see a recycling program in place at the hotel. Negatives: Can't say much for the rest of the staff. 1. Location: Check out the attached photo--this unsightly decrepit/construction site is what's next door to the hotel. Unfortunately, it's not very welcoming and seemed to give impression of hotel...

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Helpful?
Thank Jackie S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments and for taking the time to give us your feedback. Fortunately the construction site is only temporary , however it is unsightly. Please accept my sincere apologies for any inconvenience. Have a great day!!! Thank you ! Julia

Delta, British Columbia, Canada
Reviewed 14 October 2016

This is a charming place that is well appointed. Close yet away from the main road. No road noise. Place is ckean and well appointed. Could do a with some extra lighting especially on the desk that is tucked away in one corner. A small kitchen and microwave are helpful. Car is a must as very places are walking distance...

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Helpful?
Thank Hari A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your feedback, we are so glad you enjoyed your stay. We hope to see you again soon. Sincerely, Julia Barreiros

Winnipeg
Reviewed 20 September 2016 via mobile

It's tucked away from the busy guildford area. About 1.5 km away from shopping and restaurants. Quiet and clean. Citrus bar restaurant was ok had soup and chicken ceasar salad. Moderately priced. Staff very friendly.

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Helpful?
Thank Paul S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback. Have a great day !!! Julia

Calgary, Canada
Reviewed 1 September 2016

Booked this so we could catch an morning ferry to Sydney. About 20 minutes to the terminal with no traffic issues, and very easy directions from the hotel. Quite,clean and like new, but was fully booked. Short walk to Mall. Friendly staff.

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Helpful?
Thank Jay D
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your feedback. We hope to see you again soon Julia Barreiros

San Antonio
Reviewed 28 August 2016 via mobile

Like new facility in quiet location. Easy to find just off freeway. Close to shopping and restaurants. Staff friendly and helpful. Only negative is room door that does not muffle the noise from the hallway. But otherwise definitely a 5 star property.

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Helpful?
Thank Derel C
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind words, please accept my apologies for the inconvenience the noise may have caused. Julia Barreiros

San Jose, CA
Reviewed 22 August 2016

We booked this hotel through hotwire.com. The price is very reasonable, and the hotel is very good. It is super clean, and the service is way better than most 3 star hotels. The only down side of this hotel is the road construction in front of it and the lack of direction. We missed the turn and had to drive...

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Helpful?
Thank VIPofHotels
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for taking the time to give us your feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $120 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side overlooking the pool are nice”
 of 5 bubbles iFosser, 12 Mar 2017 | Read review
“Our room faced a construction zone. Maybe. Ask to stay at the back until construction on the lot next door is finished.”
 of 5 bubbles travel_diva763, 1 Mar 2017 | Read review
“Great Location for Business stay for Surrey, Langley Area”
 of 5 bubbles RWNET, 25 Feb 2017 | Read review
“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
 of 5 bubbles 483hanse, 3 Feb 2017 | Read review
“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
5 of 5