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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Surrey
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Showing 80: English reviews
Kelowna, Canada
Reviewed 24 July 2016 via mobile

Stayed here for a budget friendly option for business. Was pleasantly surprised at the cleanliness and the size of the room. The price was excellent and the room was quiet. Good location very safe and easy to find as well as a short distance to the major mall in the area. Would highly recommend!!

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Helpful?
Thank cwyatt22
Brussels, Belgium
Reviewed 14 July 2016 via mobile

Our stay would have been perfect if there wasn't any road construction going on in front of the hotel, we were there July 5, 2016, and because we were dead tired we really didn't have the energy to complain but the building was shaking every few minutes, it was a shame otherwise the hotel was great...

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Thank Ryan A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for posting your kind comments. My sincere apologies for any inconvenience the noise caused. It was very challenging for a few days. Safe travels to you and your family and we hope to see you again soon. Sincerely, Julia Barreiros

Reviewed 10 July 2016 via mobile

Booked through air miles and was the fastest and easiest check in and check out ever! Nice pool area, clean accommodations and friendly staff. Restaurant is priced a bit high food was ok. We went elsewhere to eat for the remainder of our trip. Comfortable king sized bed nice size TV but choice of channels was disappointing since we were...

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Thank Tracy F
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you for posting your comments. We do appreciate your feedback and use it to continuously make improvements to our guests experience. We will definitely consider your suggestions. Have a great day !!! Sincerely, Julia Barreiros

Spokane, Washington
Reviewed 9 July 2016

I love the greater Vancouver area and have stayed in Richmond, Langley, Chinatown, Burnaby, Abbotsford and English Bay but this was my first stay in Surrey and I already can't wait to come back, particularly to this hotel. The lobby, business center and gym are all very modern and sleek. The room itself was a basic design but the closet...

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Thank dmmachart
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your very kind words. We all work very hard to ensure our guests have memorable experiences and really appreciate that effort being recognized. I will share your comments with my staff, they will be very happy. If there is anything we could have done to make your stay even better please do not...

Edmonton, Canada
Reviewed 22 June 2016 via mobile

I am here for 2 nights -one booked with airmiles and one with expedia so they unfortunately make you check out - then back in. This will be first 1st night review. I arrived around 1:45 BC time - with check-in at 3 - a very strick 3 pm check in. While I waited (their restaurant is closed after breakfast...

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Thank Corimarnell
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Mrs. Marnell, Thank you so much for your kind comments. It was nice meeting you and we hope to see you again in the near future. Have a wonderful day ! Julia Barreiros

Surrey, Canada
Reviewed 15 June 2016

location in surrey to get to Vancouver downtown is perfect people in desk, in particular, Catherine, was very kind and helpful fitness center was maintained in good condition coffee machine in room was good

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Thank aubscf
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind comments. I will be sure to share them with my staff.We look forward to seeing you in the near future.

Edmonton, Canada
Reviewed 4 June 2016

Not sure of the age of this hotel. The lobby looks good but the furniture in the room is dated and damaged. The wifi was absolutely useless. I travel for work and rely on Internet. The speed and quality of the connections made working in the my room not possible. The desk was way to small. A small 1.5 by...

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Thank Carsten S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, Please accept my apologies for any inconvenience you may have experienced. We are in the midst of an extensive renovation. Please feel free to contact me personally and I would be happy to discuss this further with you. Thank you so much for your comments . Julia

Calgary, Canada
Reviewed 28 May 2016

Very clean hotel with well appointed rooms and comfortable beds. My room was on the first floor down from the gym, and I was worried that it would be loud. Quite the opposite. Very quiet for working late and being able to sleep. Shower was strong and bathroom was clean. I am not a fan of the soap, shampoo and...

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Thank Sheri P
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sheri, Thank you so much for your kind words. I will share them with our staff. We hope to see you back in the near future. Julia Barreiros

Reviewed 27 May 2016 via mobile

This hotel is relatively new. The staff was friendly and the room spacious and clean. Nothing exceptional, but would definitely stay there again. The location is convenient- just off the trans-Canada highway and close to a large shopping centre.

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Thank Inkypink1
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you for taking the time to send your comment. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. Thanks again for your continued support and we hope to see you again in the near future.

Vancouver, Canada
Reviewed 27 May 2016

I was amazed about this hotel. Everything was simply perfect. I remember it was Coast hotel before but now Four Points, fully renovated. Nice and friendly staff, modern & quiet rooms. Especially thanks to Catherine who even helped us with our luggage and every time, she asked if everything was ok. My friend and I felt very welcomed. Thank you...

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Helpful?
Thank Sally8581
JuliaBarreiros, Front Office Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sally, Thank you for your kind comments. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. I will ensure your comments are shared with Catherine and the rest of the staff. Thanks again for your continued...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $101 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
 of 5 bubbles 483hanse, 3 Feb 2017 | Read review
“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
“just ask near thru rear as the front is on a main road”
 of 5 bubbles waytowayne, 15 Nov 2016 | Read review
“..in another hotel!”
 of 5 bubbles jackiesP8830DP, 21 Oct 2016 | Read review
“Don't stay in room 101 - it's right across from the door to the pool and weight room. Very noisy.”
  • Tub & Shower - low pressure
  • Bathroom
  • Bathroom
  • Furniture
  • Beds
 of 5 bubbles TeamPasta, 9 May 2016 | Read review
5 of 5