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Hotel Alila Saint-Sauveur

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500, Route 364 Ouest, Morin Heights, Quebec J0R 1H0 Canada
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Traveller (35)
Room & Suite (4)
Dining (3)

About

#2 of 2 hotels in Morin Heights
Location
Cleanliness
Service
Value
L'Auberge & Spa Le Refuge is one of the only places of the region that offers in the same establishment a service of lodging, restaurant, massage and nordic baths with an access to the Simon River. At the junction of two country roads emerges the discrete shape of the Auberge & Spa Le Refuge, a small piece of paradise. Its complete range of packages makes it the perfect relaxing spa destination. A cozy cocoon to relax and revive yourself, it also offers Nordic baths to experiment the thermotherapy and thereby eliminate the negative effects of stress and rediscover your mental and physic well-being. Our restaurant features a sophisticated cuisine that will even please the fine palates. The beauty of the presentation and the true tastes make it an excellent choice. Our casual dining room will extend the relaxation with even the possibility of having breakfast with your bathrobe on. Isn't it amazing?
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Golf course
Hiking
Spa
Baggage storage
Parking
Wifi
Restaurant
Vending machine
Skiing
Fishing
Solarium
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Housekeeping
VIP room facilities
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
Languages Spoken
English, French
103Reviews3Q+A11Room tips
Traveller rating
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Kathy P wrote a review Jan. 2020
10 contributions4 helpful votes
Overall it is dated and tired. The parking lot and entrance ways into the hotel were covered in ice and were not salted or sanded the entire 3 days of our stay. We informed the manager of the icy conditions that needed to be addressed., that someone could fall and seriously hurt themselves. His response was "yes it is very icy". That night my son went across the road to get snacks for his 2 young sons and slip at the entrance, fell and fractured his ribs. The manages response was, "he should be careful". This hotel has a blatant disregard for customer safety! I would not recommend this hotel to anyone.
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Date of stay: December 2019
Rooms
Cleanliness
Service
1 Helpful vote
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Demetra T wrote a review Jul. 2019
West Islip, New York4 contributions1 helpful vote
my room was so bad they switched it the next day. I paid $109 per night for what i thought was a suite type two bedroom rental. I got a peeling vinyl floor, an aisle leading to two rooms, only one of which had air, a non working TV only in one room mind you, a patio door that didnt lock, a disgusting unmanicured backyard property which has nothing like other pictures depict. No towels, no staff at desk(just a phone), a mucky disgusting smell, and a door I couldnt open without help. I do not recommend staying here. The next room had air for only one of my two remaining nights, a moldy very petite shower, a broken curtain holder, and neither room had a PHONE! i WAS CHARGED IN FULL as soon as I checked in with a "helper" who was waiting for me in parking lot. I was refused a refund to leave so I opted to take second room which had two queen beds together(exactly what I was trying to avoid for privacy purposes), making for a very uncomfortable stay in a place I would NOT rate anything shy of a motel and worth half of what I was charged! Don't stay here...go a little further if you need to. I chose it for proximity to my family in Morin heights. The photos are old! This was a spa optimal word here WAS and has since been poorly converted to what they call a hotel! there has been no upkeep and the rugs, hallways, rooms, all smell disgustingly old and mucky! The entire property is neglected and theres no staff and zero amenities!
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Date of stay: June 2019
Value
Cleanliness
Service
Trip type: Travelled with friends
Room Tip: do not go downstairs in 100s rooms!
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2 Helpful votes
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Soph168 wrote a review Jul. 2019
Montreal, Canada5 contributions1 helpful vote
We booked this hotel a bit kind of last minute and wanted it for the location - something close to St Sauveur and also near one of the access points to Le Petit Train du Nord. We usually make sure to go for 4 star places, but the location mattered more this time than comfort. We didn’t even look at the reviews, it was the best price for the area. Overall, pleasantly surprised. Rustic cottage feel. Absolutely friendly staff. Hallways fresh, not dingy, old carpets but kept very clean. We had a very large room with 2 King beds. Two leather arm chairs. Lots of personal space for a couple to use. Air was fresh, the air conditioning worked like a dream and not overly cold. I always freeze. Extra blankets, extra pillows, in closet, iron and board added. It’s definitely clean and quiet, no qualms there. No mould anywhere. Beds weren’t too soft. It’s not renovated inside but that really didn’t make any difference to us. Owner seems to make an effort to make this hotel comfortable. We never used the spa, we watched a little TV and slept like logs. If I had any criticism, I’d say that a small coffee maker in the room or at least in the lobby would be more convenient. The popular coffee shop was only 15 mins walk away but I’d rather wake up to a coffee. We would have liked less expensive but it still was reasonable considering that we booked it during tourist season. I’d stay over again for sure. 3.5 stars from me.
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Date of stay: July 2019
Rooms
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Trip type: Travelled as a couple
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Lorelei wrote a review Sep. 2018
11 contributions1 helpful vote
+1
1st time at this hotel, we wished we could it check the reviews before..There is a musty / mildew smell / drain smell/ smoke odour in 2 of the rooms. We stayed 2 nights from September 1st to 3rd.We rented 3 rooms the first night, two of them were old, very run down rooms 201 and 204 near yhe frint desk..we do not recomend this hotel. Family of 9 people. 4 adults (age range 40 to 75) and 5 children ( age 10 to 17.) Price range from $153/ per night to $169/ per night. The front desk staff is very friendly, that's the only positive thought... Please don't waste your time here.
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Date of stay: September 2018Trip type: Travelled with family
1 Helpful vote
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Ella Z wrote a review Aug. 2018
Ottawa, Canada4 contributions
What a ruined vacation, we stayed with the family in this dirty, smelly, rundown hotel. Mold and slaim in the bathroom, dirt under the toilet sit, never EVER EVER AGAIN.The only good thing is the location and the backyard.
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Date of stay: August 2018Trip type: Travelled with family
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PRICE RANGE
US$63 - US$70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auberge & spa le refuge hotel morin heights, auberge and spa le refuge, le refuge morin heights
LOCATION
CanadaQuebecMorin Heights
NUMBER OF ROOMS
27
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Frequently Asked Questions about Hotel Alila Saint-Sauveur
Which popular attractions are close to Hotel Alila Saint-Sauveur?
Nearby attractions include Mont Saint-Sauveur (6.8 km), Parc Aquatique Sommet Saint-Sauveur (7.6 km), and Parc John-H. Molson Outdoor Skating Rink (5.6 km).
What are some of the property amenities at Hotel Alila Saint-Sauveur?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Alila Saint-Sauveur?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Alila Saint-Sauveur?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Alila Saint-Sauveur?
Conveniently located restaurants include Lola 45, Le Rio Restaurant, and Orange et Pamplemousse.
Is Hotel Alila Saint-Sauveur located near the city centre?
Yes, it is 0.9 km away from the centre of Morin Heights.
Which languages are spoken by the staff at Hotel Alila Saint-Sauveur?
The staff speaks multiple languages, including English and French.
Is Hotel Alila Saint-Sauveur accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.