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Merrill House

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343 Main Street East, Picton, Ontario K0K 2T0 Canada
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US$289
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Traveller (130)
Room & Suite (47)
Dining (30)

About

#1 of 5 hotels in Picton
Location
Cleanliness
Service
Value
Surround yourself with fine wine, dining and art and indulge in boundless hedonism in the heart of Prince Edward County. Built in 1878 for Edwards Merrill, Merrill House has been restored to its Victorian glory: a magnificent, stately home imbued with art and intellectual interiors. Every room is individually designed, inviting you to immerse yourself in the most interesting boutique hotel experience in Canada. Enjoy the ultimate in personal service, modern technology and luxurious amenities as you indulge your senses in fine art, French cuisine and a meticulously curated wine collection. Merrill House is furnished with a balance of fine antiques and artefacts, contemporary art and modern appointments. Like every room, every piece has a story and the Merrill team is delighted to share it. Merrill House features a large cellar, conservatory bar, sauna, virtual reality lounge, drawing room, study, cocktail parlour, sculpture and photography gallery, balconies and fireplaces.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Restaurant
Non-smoking hotel
Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Seating area
Separate living room
Sofa
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, French
507Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
Caroline wrote a review Oct. 18
1 contribution
The place and is so cute and charming and our room (the loyalist suite) was great - very thought out little details e.g. soft bathrobes as well as cute silk ones to lounge around in and dyson hair drier, etc. . The staff was incredibly kind, the sauna and fire place were much appreciated and the breakfast might have been one of the best we’ve ever had (ricotta pancakes & omelette). Overall we had an amazing stay and will be sure to visit again.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Sean Bruno, Guest Services / Front Office at Merrill House
Responded 5 days ago
Congratulations on your wedding! We are honoured that you chose to spend your wedding night eve with us! Heres to a lifetime of happiness.
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john b wrote a review Oct. 17
Pickering, Canada3 contributions
Staying at the Merrill House is like staying in the welcoming home of an art collector. It’s filled with art, antiques, books and cozy spots to sit and relax. We stayed in the Tower suite which has a jacuzzi in a tower room. What a great place to de-stress. Our room was very clean, quiet and the bed was so very comfortable. Dinner was exceptional. Everything was fresh and cooked to perfection. Our waitress Linda brought each course at just the right time. The complimentary breakfast was just as delicious with fresh orange juice, fresh fruit salad, flaky croissants, light fluffy pancakes and savoury eggs. When we arrived at Merrill House, Sean greeted us. He patiently answered our questions and gave us great tips on where to go in Prince Edward County. His suggestions and help made our trip an unforgettable success. We can’t wait to go back to this unique, one of a kind hotel.
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Date of stay: October 2021Trip type: Travelled as a couple
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Louise H wrote a review Oct. 15
Ottawa, Canada9 contributions2 helpful votes
We spent 2 nights at the Merrill in October. When we arrived we had booked a standard room and we were offered an upgrade to a larger room at no cost. The room was beautifully appointed - very comfortable bed, high quality linens, robes - all of the amenities we needed. We arrived Thanksgiving Monday, and on anticipation of nothing being open in Picton they had kept a couple of tables in the dining room for arriving guests. We had an exquisite meal - very high quality food, presentation and service. The breakfasts were delicious - many choices. The property is beautifully restored and maintained. We particularly enjoyed a glass of wine at the fire pit in the year. The young man who checked us in was very helpful - suggested things to do, wineries - emailed us lots of information. We would definitely return to this lovely property.
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Date of stay: October 2021
Rooms
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William wrote a review Oct. 13
1 contribution
Staff are extremely courteous, pleasant and efficient. (One staff member (Sean?) went out of his way to get us a New York Times on a Sunday afternoon, for example). The hotel is beautifully appointed, has a fun interior design vibe and the beds are very comfortable. Well worth the visit. We could not have been happier with our stay and with our encounters with everyone we met in Picton and in the surrounding County.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Sean Bruno, Guest Services / Front Office at Merrill House
Responded 5 days ago
We are so glad to hear you enjoyed your stay. Thank you for choosing to stay with us, we had a pleasure hosting you.
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Sylvia A wrote a review Oct. 1
Hamilton, Canada3 contributions1 helpful vote
The Merrill House was recommended to us by people who live in the area. It was our first trip to Prince Edward County and I was looking forward to visiting Picton and staying at this boutique hotel and experiencing its "Five-Star Amenities." We booked a one-night stay in the Concept Room at a cost of $395 per night. Upon arrival, we were greeted by a friendly woman who sat behind a small desk at the back of the hotel. Check in was simple and quick. Despite the hotel's claim to have 24-hour concierge service (listed in the room's brochure), I never saw anyone at this desk again. There was no telephone in our room, so each time I needed something, I had to go downstairs only to find the desk was empty. One time, there was a plaque saying I should go to the restaurant level and find a staff member who would kindly assist me. The Hotel also has a "Pillow Scenting Service." We could test the scent domes at reception and determine the perfect scent for our luxurious night’s sleep. Pillows are scented during complimentary turn-down service. No scented domes. No turn down service. The hotel's website also says, "Enjoy custom rosemary, lemon and lavender soaps, body wash, shampoo, condition and lotions dispensed from environmentally-conscious Merrill House dispensers." There were no custom soaps; only a Mrs. Meyer's hand lotion which can be easily purchased from a Canadian Tire store. The mini-bar consisted of a small Nespresso machine, two cups, two water glasses, two wine glasses and two small bottles of warm Perrier. No wine, no liquor, no pop, no ice, no chocolates, and no one around to ask for them. In room technology was poor to say the least. Wi-Fi was spotty and, although I looked around, I never did see the complimentary iPad we were supposed to be given. It was a good thing I brought my own. My husband's breakfast the next morning was delicious but sadly, my poached egg was stone cold. A good server would have returned to our table shortly after placing down our order to find out if the food was to our expectations. She never returned to our table. For this service, a $12 tip ($6 per person) was automatically added to our tab. I will give the hotel room five stars for cleanliness. I don't normally post reviews but on the occasion of this particular stay, I felt compelled to write. The final bill--with all the amenities we didn't get--came to $500 for a one-night stay. Overpriced and overrated.
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Date of stay: September 2021
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Response from Sean Bruno, Guest Services / Front Office at Merrill House
Responded 2 weeks ago
Our sincere apologies that your stay didn't live up to your expectations. There are some amenities that are different then what our website says because we have to do things a bit differently for COVID. Once we are safely able to we will be able to offer our full services with no restrictions. It's true that we don't have iPads in the room currently because we want to make sure they are properly sanitized. When you check in a clean and sanitized iPad should have been offered to you for the duration of your stay. Same with the pillow scenting, this should have been offered to you upon check in. We currently don't have the scent domes as they would be high touch areas and we are trying to be as conscious as possible about COVID safety protocols. It's also true that there are no phones in the room but there is a grey binder in all of the rooms that have the concierge number that you can text or call. On busy nights our front desk team may be running around making drinks, doing turndown service and assisting guests but we can always be reached by phone or text on that concierge number in your grey binder and we will be right with you to help as soon as we can. Thank you for your review as it is always helpful for us to know what needs to be addressed and we are always adjusting to make our guests stay as comfortable as possible.
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PRICE RANGE
US$186 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merrill hotel picton
LOCATION
CanadaOntarioPrince Edward CountyPicton
NUMBER OF ROOMS
14
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Frequently Asked Questions about Merrill House
Which popular attractions are close to Merrill House?
Nearby attractions include The Prince Edward County T-shirt Company (0.3 km), The Regent Theatre (0.4 km), and Books & Company (0.3 km).
What are some of the property amenities at Merrill House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Merrill House?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Merrill House?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Merrill House?
Yes, free parking is available to guests.
What are some restaurants close to Merrill House?
Conveniently located restaurants include Slickers Ice Cream, The Lighthouse Restaurant, and Merrill House.
Is Merrill House located near the city centre?
Yes, it is 0.10 km away from the centre of Picton.
Which languages are spoken by the staff at Merrill House?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Merrill House?
Many travellers enjoy visiting House of Falconer (0.8 km).