Great stay, booked the king suite with jetted bath suite was amazing very clean and modern looking. Couples massage at the Spa was so relaxing. Luckily the weather cleared and managed to see the views bonus. Food did not disappoint menu selection was delicious staff were excellent, will be coming again great location to explore the surrounding areas from.
We had a delightful 2 nights stay in a spacious 2 bedroom suite with impressive housekeeping in the Cielo building . When we entered our room we were overwhelmed by the spectacular view from our very large picture windows,furnished Tuscan style with a huge comfortable bed. We were a group of 3 and I was concerned about the one bathroom, however it was spacious with a tub, walk in shower and door on the toilet room, plenty of counter and shelving space with two counter sinks. I would like to mention that there is no elevator,instead 2or 3 flights of stairs ,not an issue for us. Good coffee and real cream supplied for the Nespresso machine. The small fridge was large enough for your own snacks and was stocked with small bottles of water. There is also a large walk in closet ...plenty of room for luggage. The hotel location is remote ...a positve aspect... one should be aware that the Alpina restaurant at the resort is the only nearby restaurant option. We had a lovely dinner at the Alpina, we also ventured out to dine elsewhere as we explored this beautiful area of B.C. We highly reccomend a visit to the world class Malahat Skywallk which is a 10 minute drive from the Vila. The only negative for us was a soundproofing issue, the floors are wooden so we could hear the guests above us walking around, unfortunately they were a restless pair wearing higheels.. A note to management we felt that a 10 am check out was too early. Our friends will be booking with you!…
I recently organized a dinner meeting event and accommodation for approximately 30 people at Villa Eyrie. From the moment I first reached out to Villa Eyrie, to the final bill, the events and catering team were amazing. Ilana and Eva were instrumental in helping me to organize rooms and meal selections. Some highlights of the event include: - Most amazing view on Vancouver Island to host a meeting in the semi-private space in Alpina Restaurant - The food was among the best I have had anywhere on the island. We did the buffet with the prime rib, which I highly recommend. I have organized events at almost every higher-end hotel on Vancouver Island. I can confidently say that Villa Eyrie is on another level. - Serving staff remembered everyone's drink preference throughout the night (even as we moved between Alpina and Senna lounge). - By renting out an entire Villa, we didn't have to worry about how much noise we made back in our rooms. It was a pretty tame night, but if you wanted to have an after party at the Penthouse, renting out an entire villa is the way to go. - The rooms in the villas are huge, and all have amazing views. I can't say enough about Villa Eyrie and Alpina Restaurant. This was my first time at this venue, despite living only 15 minutes away. I will definitely be back!…
Attended a wedding at this beautiful resort set in a nice property with an awesome view. The room was huge and comfortable. There was also a nice fireplace. A pleasant and easy drive from the Victoria airport which made it accessible. Service staff were nice and friendly.
Went on a Sunday for my mother-in-laws 90th birthday for Brunch. 5 adults. We were really looking forward to it. Made reservation 1 week prior. Table was not ready when we arrived and it took 10 minutes before we were offered water. I would say they had 60% capacity. Then it took another 20 min to just get coffee. Lot's of staff walking around doing nothing. Menu flexibility between brunch and lunch was not helpful given we were 10 min out from the lunch menu. We all had to either order from the brunch menu or lunch menu. Could not do both. Given the cost of a meal I would think more flexibility would have been offered. Made no sense at all to me because by the time we got it sorted out it was after 2 pm. The meal was very nice and at least that service was quicker. I did not get my full order and didn't bother to ask about it because of the terrible service up to that point. I don't think I will go back again for I would expect to have much better service for the prices that were charged and the high end view. I didn't see a shortage of staff at all. Just a lack of organization. …
We are frequent visitors to Villa Eyrie and its Alpine Restaurant with always memorable experiences. Not only to be taken by the beauty of the resort but also by the exceptional service received. The resort’s Alpine Restaurant offers “Michelin Star” meals.
We have lived more than 15 years on Vancouver island and Villa Eyrie has become our favourite destination, an oasis, with their fabulous Alpine restaurant. The staff is friendly and treats you with respect, the food is fantastic, and the views are beyond imagination. We go back often and always feel incredible welcome. We highly recommend Villa Eyrie to everyone.
We booked their best room and table for our 50th. When we showed up at the restaurant, we were told they had no tables. After 30 minutes Jack showed us several tables that he admitted would not be satisfactory. After 70 minutes we left. Twice I asked the manager to call me, no response. What makes us the most upset is their lack of remorse. We will never deal with these people again.
Stayed for one night at the Villa Eyrie resort. Beautiful views from the room and restaurant. Excellent food and service in the restaurant. Definitely worth the drive to get there. Can’t wait to go back again. 5 star
Loved everything about this hotel. From check-in to check-out we had a lovely time. The hotel staff had a birthday card and chocolates ready in our room as it was my birthday, so thought this was a lovely touch. The views there are stunning and it was great to see the eagles flying above. We used the pool, which was good - lovely and clean with really nice changing rooms. I can't think of anything negative to say about this place!