11 of us went for dinner at April Point Resort, and had such a fun evening. The food was great, but the best part of the evening was the staff. Although short-staffed, they couldn’t do enough to make our evening wonderful! A special shout-out to chef Dustin, who was also running meals from the kitchen; a great example of teamwork! Great Negroni’s too
This has to have one of the most beautiful views on the planet. There's snow-capped mountains in the distance, beautiful scenery out the door. It's on a point overlooking a gorgeous waterfront. Eagles can be heard in their nests above you. We'd regularly see seals and otters swimming in the water. The salmon fishing was outstanding. Unfortunately, this is a resort that was sold about 6 years ago and in dire need of repair. There's been very little upkeep and a lot of deferred maintenance. Our two-bedroom house's kitchen and bathroom needed a good remodeling about 10 years ago. We had wifi, but no internet. The hot tub on the deck wasn't working and the deck had rotting boards. The screens were missing or broken. The duck-taped latch to the sliding door to the deck was broken but with a lot of force and lifting, you could manage to close and lock it. The fireplace had a piece of plywood over the opening. My daughter's room down the path had hot-water issues but other than that, it wasn't quite as run down, although the tv in the bedroom was missing. We couldn't arrive via seaplane (as planned) because most of the main dock was missing at the start of the season. The dock ended up being back by the time we arrived, but it was rotten and held together by temporary fixes. One strong storm and the dock would be history. Staffing was bare-bones minimal. My encounters with staff, when you found one, were always pleasant, but they were running on empty. As with all resorts, they were short staffed, but they were painfully short staffed. There was no regular housekeeping (although when I called for new towels, they did supply them). Dining room staff were physically running the first night. The grounds-keeper helped with housekeeping and probably a lot of other things. The dining room was closed some days and only opened part of the day other times. The desk closed at 5. I was told that in the past, there were bikes and kayaks to rent, but nothing of the sort was available anymore. A beautiful spa building was also closed, probably permanently. This resort has so much potential, but it was falling apart by the minute. Our last night, we crossed over to Campbell River to stay at the sister resort, Painter's Lodge. It was more upscale, but it too was a bit run down and the pool was closed. It's clear that the new management for both resorts aren't investing in property upkeep.…
This place was so amazing! We didn’t stay in the resort but took the ferry over for dinner. The service from Rebecca was absolutely top notch. The food was so delicious, our table had short ribs, surf and turf and halibut and everyone was so satisfied with their meal. The views were breathtaking and made the entire experience one of our most favourites from the trip. A huge thank you to all the dining staff for giving our family reunion an amazing evening.
We stayed one night at the beginning of September. We booked one of the mid-range rooms, which was still $350 for the one night, based on what was available. The room itself was a good size; quite outdated which makes it hard to justify the price point but acceptable. The bathroom, which WAS updated to beautiful stone tile and a large jacuzzi tub, was definitely the nicest part of the the room. That's the only really good thing I can say about it. The night we were there, the weather was cool, gray, and pouring with rain. The room was really cold when we walked in, and after trying to adjust the thermostat in the main living room area, it simply did NOT work. We had to go to the front office to get a blanket, as there was none in the room, just to sit on the couch comfortably without bundling up in coats. We thought since it was raining heavily we would snuggle under the blanket and watch a movie. Wrong. There is absolutely no movie service of any kind, neither included nor if you want to do pay per view - just isn't available. When we asked the front desk we were told we could "watch T.V." Well, there were 2 channels that the resort gets. They had no other options/suggestions of things to do on a rainy, miserable day, so prepare to be bored if you're stuck indoors. We also couldn't eat at the resort...when we arrived and checked in, we were told dinner wasn't an option as they were fully booked - though they did not make any note about recommending making a reservation when we booked. They also don't serve breakfast at April Point, so we had to search around the limited options on Quadra Island for places to eat. And the icing on the cake was the king size bed - it was so rock hard it was impossible to get comfortable and neither my husband not myself slept more than a few toss-and-turn hours; I even contemplated moving to the couch partway through the night. Overall, not even close to being worth a $350 stay.…
Great food, excellent management and a relaxing experience during our 3 day stay! The boat shuttle across from April Point to Painters Cove each morning was an enjoyable feature with wildlife in abundance. The rooms (we had a 2 bedroom suite overlooking the harbour) were exactly what we needed. Waking up to the spectacular sunrise over the harbour was memorable.
The location and amenities are perfect. It still is suffering from Covid restrictions and when we stayed the spa was closed so be warned. The lodges are a little tired but acceptable. The real beauty is the loges are on the sea front so from your deck or hot tub you have the opportunity of seeing dolphins, seals, sea otters or even whales and orcas. The lodges have full kitchens, laundry facilities so you can be self contained. Restaurant has a limited menu but OK not gourmet. The is a free ferry shuttle to Campbell River and the sister resort. Free and runs until around 10pm every half hour so very good and open up a few more options. There are kiaks, fishing trips and boat rentals so many options.
We stayed for one night recently, and the resort was really run down. The restaurant was closed, and the spa wasn’t open. Super disappointing. The only reason I gave it 3 stars is because the location is prime.
We had dinner last night sitting out on your deck. A beautiful evening, the calamari was delicious, & our server Vanessa was terrific. Thank you all. We were tied up at the marina & so happy to see all of the improvements being done there. One suggestion is that the marina make its direct phone number more readily available online.
It really goes downhill from the water taxi ride. From the moment we walked in, the staff was not helpful nor welcoming. We did have a reservation, as it was my birthday which we advised when we arrived. The restaurant was empty, with only a few tables seated on the patio. As the sun was nearing setting, we asked if we could please have a drink outside to enjoy the sunset, and then come indoors to enjoy our meals. We were told that was not an option due to covid, and that they were fully booked that evening. I observed the staff cleaning a table outside after a departure, and it was not a substantial amount of work/effort made to prepare for the next patrons, so why not agree to our request? There was only one other table that joined us indoors all evening, and there were empty tables available outside the entire time. Why did the staff, who were unable to answer questions about the menu, except that when asked what is in the croquettes they stated "they are served under the fish. further questioning from the chef they came back with the statement they are adult tater tots". When we left, on the water taxi back to the lodge, we spoke to the other passengers whom we rode over with, and asked how their dinner was. They were also told there was no sitting both outdoors and indoors as they were also told fully booked. And the food and service was also disappointing and they would likely not return. Considering the high cost of dining out, along with the price of the rooms I was quite surprised at the sub par service we received. This resort is very much run down, which is very sad to see. The staff level of service is more suitable for a roadside motel and not a fine dining resort establishment. I reached out to the hotel to discuss, to give them the opportunity to respond prior to posting online, and received a very prickly response. They truly do not seem to care how people feel, and blamed it on a "lack of training and no show reservations" I will not be returning to April Point for food or lodging. There are so many lovely properties in the area, at much better prices with fresh food options!…
We had reservations at their restaurant, arrived to find their deck tables had very few umbrellas & extras weren’t available. The waitress tried her best but was overwhelmed, very slow service. We ordered some appetizers & drinks to start, the squid was nicely cooked but too salty, the kale salad was a disappointment. I’ve never had a kale salad that was presented like a green salad, in torn pieces, couldn’t eat the large leaves they were impossible to chew. They ran out of the beer that we had ordered, then the second drink order was forgotten. Thinking that the restaurant is poorly run, they don’t seem to care about their patrons!