Steigenberger Airport Hotel Amsterdam
Steigenberger Airport Hotel Amsterdam
Stationsplein ZW 951, 1117 CE Schiphol The Netherlands
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Avg. C$280 /night, 9/12 - 9/13
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4.0
#1 of 10 hotels in SchipholLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
This elegant 4-star hotel, featuring 440 luxury rooms, is located in a non-flying zone next to Amsterdam Forest. The complimentary shuttle service connects you to Schiphol Airport in just 8 minutes. Enjoy free access to the Lifestyle Club & Active Spa, which includes a heated indoor pool, steam bath, sauna, and a 24/7 fitness room. The Sports & Media Bar, open daily for lunch, drinks, and dinner, offers international dishes while broadcasting sports events on large screens. In the Trattoria Mediterranean, open Monday-Thursday from 17:30, savor a shared-dining experience. The Coffee & Wine Lounge serves delicious coffee with homemade pastries, and our luxury breakfast buffet is available each morning in the Patio Restaurant. The hotel is also ideal for international meetings, featuring 15 modern, multifunctional conference rooms with natural daylight and high-tech facilities, accommodating up to 620 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Billiards
Free airport transportation
Car park
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Darts
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Soundproof rooms
Room service
Safe
Iron
Electric kettle
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Dutch, German
Location
Stationsplein ZW 951, 1117 CE Schiphol The Netherlands
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Amsterdam Airport Schiphol
3.6 km•
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Rotterdam Airport
46.3 km•
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Rental Cars
5,660 Restaurants
within 10 kilometers
Reviews
4.0
3,419 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Steigenberger Airport Hotel Amsterdam offers a welcoming atmosphere with its spacious rooms and lively sports bar, with many travelers enjoying the added comfort of heated bathroom floors. While guests praise the hotel's cleanliness and convenient amenities like the shuttle service and leisure facilities, some have expressed concerns over its value, citing steep prices and variable service quality.
The hotel's proximity to the airport is appreciated, though safety issues have been noted. Room experiences vary, with reports of inconsistency in cleaning and occasional technical problems.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Top-notch
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3,419Reviews42Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Nice rooms, breakfast and dinner options could have been better - seemed limited and not many veg options - I was put up by KLM as delayed flight. Spa Sauna and pool great, nice touch with the sea salt scrub. Staff are friendly, checkin was easy and the bar restaurant serves great hot chocolate.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erwin Bruyn, General Manager at Steigenberger Airport Hotel Amsterdam
Responded Jan 11, 2024
Dear Guest, It is wonderful to hear that you had a positive experience at our Steigenberger Airport Hotel Amsterdam. Your kind words about our friendly staff, easy check-in process, and our spa facilities, especially the sea salt scrub, are much appreciated. We understand your sentiments about our breakfast and dinner options. Without promising any changes, we do strive to provide a varied and inclusive menu. Your feedback regarding the vegetarian options is noted, and we hope to continue improving our guest experience in all possible ways. It's great to learn that you enjoyed our hot chocolate. We look forward to the opportunity of welcoming you back in the future and hope for your next stay to be even more enjoyable. Kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel many times over the last year. On arriving this Monday at 12:30 I tried to check in ( never an issue before ) I was informed by the young lady that I had booked using EXPEDIA and there were clean rooms available and it would be a 10€ charge . I know this policy operates at the Rennaisance hotel around the corner but never here. I could understand if NO rooms were available, but to be told I had to pay to go into a room that was clean and ready to take me ( I had booked and paid for ) seemed a bit of a cheek. I refused to be held to ransom, so declined to pay and headed off to work, returning around 18:00 to check in with no problems. The young man booking me in seemed very suprised when I retold my expperience to him, he told me he was completely unaware ofr said early checking in charges.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Good stay even with some small annoying items which were missing (in my opinion) in an executive room. No sleepers, no shower gel in the bathtub container (empty), no refill of the small shower gel given the 1st day in the room (I have been out of shower gel).
On top with the new policy having an empty fridge and having a voucher, we have now to go to the desk, do queuing in order to pick up something. not really nice in my customer view
On top with the new policy having an empty fridge and having a voucher, we have now to go to the desk, do queuing in order to pick up something. not really nice in my customer view
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went to Steigenberger airport Amsterdam for a weekend trip alone. On my arrival I was told I had to pay €50 just in case I broke anything. The girl at the reception was rude basically if I do not pay €50 i wont be allowed to stay In the hotel (a room which I paid). I have stayed in many hotels before and I have never had to pay such things unless it was city tax. Before leaving I asked the girl at the reception how long it will take to get my money back she said 4 to 7 days. It's now been a whole month and I havent received anything. Every time I e-mail the company there respond is that their having some difficulty. For the fact that I have to email them regadding about my money own money is unprofessional..
The food at the hotel is terrible I had pasta no taste ( thank God I had a small portion ) the pasta in Amsterdam centraal is wayyyyy much better.
The management in the hotel are dishonest and crimina and I will NEVER recommend this hotel to any any of my friends and family. What's the point of having a nice hotel and service is not up to standard and VERY disorganized.
The food at the hotel is terrible I had pasta no taste ( thank God I had a small portion ) the pasta in Amsterdam centraal is wayyyyy much better.
The management in the hotel are dishonest and crimina and I will NEVER recommend this hotel to any any of my friends and family. What's the point of having a nice hotel and service is not up to standard and VERY disorganized.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMS_Steigenberger, General Manager at Steigenberger Airport Hotel Amsterdam
Responded Mar 16, 2020
Dear guest, Thank you for sharing your feedback from your last stay. We are very sorry we did not meet your expectations and we would like to express our sincere apologies. Please contact the Executive Office regarding the above mentioned, so we can solve the matter to your satisfaction. With kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pre booked room by office, however on arrival reception did not have proper details of booking in system and advised to pay for Breakfast informing it is not covered where as it actually was covered. When insisted that it is booked then Reception agreed. Same story repeated at Breakfast counter next day morning. This could have been avoided!
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Room Refrigerator was not working thereby spoiled the contents stored.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMS_Steigenberger, General Manager at Steigenberger Airport Hotel Amsterdam
Responded Mar 11, 2020
Dear guest, Thank you very much for informing us about the experiences you faced at our property. I would like to offer you our sincere apologies for not being able to fulfill your wishes and needs. We certainly take you feedback serious and will use this to improve our service and quality for the future. We hope to have the chance to welcome you again in the near future and look forward providing you with the best service and quality possible. With kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Special commendation to Truus at the breakfast reception and Milly at the omelettes station, the two of them are always a delight to interact with in the morning and have been so in all my years of regularly coming to this hotel for business.
The breakfast team is always a delight, was so in pre-covid times, and is so today. Although the breakfast selection is very limited due to strict hygienic policies (which is a plus nowadays), the omelettes are a must try!
The breakfast team is always a delight, was so in pre-covid times, and is so today. Although the breakfast selection is very limited due to strict hygienic policies (which is a plus nowadays), the omelettes are a must try!
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judith van der Burg, Overig at Steigenberger Airport Hotel Amsterdam
Responded Mar 16, 2021
Dear guest, We would like to thank you very much for your kind review and compliments to our employees! We will certainly share this with the team and hope to welcome you back many times more! With kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice enough hotel with one exception: the bathroom door. It’s frosted glass, a couple of inches too small for the frame, and has no latch. This puts you in the dubious position of having to hold the door closed with your foot, while anyone else in the suite will still have a clear view of exactly what you’re doing. They’ll be able to hear it all too. As you can imagine, after a long international flight there’s nothing more romantic than looking your partner dead in the eye while they exorcise all that airline food from their body. I’m sure it’d be even more thrilling if you were staying here with friends or family. Luckily there’s a phone next to the toilet so you can use your bacteria laden hands to call down to reception and complain during the deed. Comfy bed though.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMS_Steigenberger, General Manager at Steigenberger Airport Hotel Amsterdam
Responded Jan 28, 2020
Dear guest, We thank you for your feedback about the bathroom door, it's a real pity to see that this was not up to your satisfaction. We would like to inform you that every room also includes a sliding door which can separate the bedroom from the hallway. Perhaps this would be a good option to create more privacy. We hope to have a chance to welcome you back in the near future. With kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really impressed with the service. When we turned up to check in we found we'd made a mistake with the booking dates and that was fixed without any problem. We then asked if a room was available with a particular view and again the answer was Yes without hesitation.
In the Sportsbar/restaurant, dinner was prepared to a high standard, with attentive service from Babet and Suzanne - nothing was too much trouble.
The free shuttle service to/from Schiphol station is also very handy and the drivers are always ready to help with luggage.
Overall, very happy with our experience. This is not the first time we're staying here and it certainly won't be the last!
In the Sportsbar/restaurant, dinner was prepared to a high standard, with attentive service from Babet and Suzanne - nothing was too much trouble.
The free shuttle service to/from Schiphol station is also very handy and the drivers are always ready to help with luggage.
Overall, very happy with our experience. This is not the first time we're staying here and it certainly won't be the last!
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Every time I come to this hotel, the attention of the hotel staff overcome my expectations.
At the restaurant Heny, Joel and their team mates, takes care of all your request.
The breakfast restaurant staff are amazing!!!!! They are aware of every single detail to take care of you and make you feel very well attended.
These week we have been transported to our business place for Marichelle and always sympathic and professional.
I would like to thanks all of them for their professionalism and excellent attention.
Regards!!
At the restaurant Heny, Joel and their team mates, takes care of all your request.
The breakfast restaurant staff are amazing!!!!! They are aware of every single detail to take care of you and make you feel very well attended.
These week we have been transported to our business place for Marichelle and always sympathic and professional.
I would like to thanks all of them for their professionalism and excellent attention.
Regards!!
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judith van der Burg, Other at Steigenberger Airport Hotel Amsterdam
Responded Sep 27, 2020
Dear guest, Thank you for stay and your kind words and compliments to the team, much appreciated! We hope to welcome you back soon! With kind regards, Erwin M. Bruyn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had low expectations about this hotel and only booked it because it was cheap. It proved to be a minor revelation: very friendly and helpful staff, clean modern room, and an exceptional breakfast (although that is extra). Among other things, omelettes to order, pork and chicken sausages, even honey comb to break off and use with your Dutch pancakes. There is also a very pretty Italian restaurant (although I didn't eat there), a late night bar and a swimming pool. The shuttle to the airport is very prompt. Using it and public transportation out of Schiphol you can get to Amsterdam in 40-60 minutes. An example of the good service: I found a few minor issues with my room, and when I mentioned this to the reception, they not only fixed the problems but gave me a free breakfast to make up for my temporary inconvenience.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry, I do not have any additional info for you. We were diverted there due to the Blizzard! They were great handling the blizzard influx and redirection of travelers experiencing weather delay obstacles.
any time out of schedule you should arrange it with the resection early
Mark G asked a question Jul 2020
Newcastle upon Tyne, United Kingdom369 contributions47 helpful votesHello, is the gym, spa and pool facilities open?
Thank you in advance.
Good morning, the fitness and pool are open. The sauna's and relaxing area are closed.
Shuttle from the hotel runs frequently. We took it back to the airport and took the train to Central Station in Amsterdam. The trains run frequently and only take about 20 minutes to Amsterdam Central.
It all depends on the hotel. If they are close to the airport, then it could be as soon as 15 minutes between shuttles. Ours was a half-hour between shuttles and it was the Holiday Inn Express by the airport. Best is to call the hotel and they will tell you exactly when their shuttle arrives. The other thing you need to worry about is that there are two places at the airport that the shuttles stop. Make sure you are at the right place!
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"If you have any issues reach out to the reception and they will help you. They are amazing"Read full review
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PRICE RANGE
C$162 - C$265 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Dorint Hotel Amsterdam/Airport
LOCATION
The NetherlandsNorth Holland ProvinceHaarlemmermeerSchiphol
NUMBER OF ROOMS
440
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Steigenberger Airport Hotel Amsterdam
Which popular attractions are close to Steigenberger Airport Hotel Amsterdam?
Nearby attractions include Rijksmuseum (7.6 km), Van Gogh Museum (7.3 km), and Vondelpark (7.1 km).
What are some of the property amenities at Steigenberger Airport Hotel Amsterdam?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Steigenberger Airport Hotel Amsterdam?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Steigenberger Airport Hotel Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Airport Hotel Amsterdam?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Steigenberger Airport Hotel Amsterdam?
Conveniently located restaurants include Restaurant Mont Blanc, Sherpa Restaurant, and Stripes Restaurant & The Gate Bar.
Are there opportunities to exercise at Steigenberger Airport Hotel Amsterdam?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Steigenberger Airport Hotel Amsterdam have an airport shuttle?
Yes, Steigenberger Airport Hotel Amsterdam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Steigenberger Airport Hotel Amsterdam have airport transportation?
Yes, Steigenberger Airport Hotel Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Steigenberger Airport Hotel Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does Steigenberger Airport Hotel Amsterdam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.