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    Brentwood Bay Resort & Spa

    849 Verdier Ave | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
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    2017-12-24 2017-12-25
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    Savings alert: 10% below average rate

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    US$169
    US$153
    SAVE US$16
    US$163
    US$153
    Traveller (362)
    Room & Suite (352)
    Dining (40)
    Overview
    • Excellent73%
    • Very good18%
    • Average4%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the pub” (170 reviews)
    “butchart gardens” (112 reviews)
    “jetted tub” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (741)
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    21 - 25 of 727 reviews

    Reviewed 24 August 2017

    My husband and I stayed at the Brentwood Bay Inn for a week for a workshop I was attending at the resort. From the moment we walked in, we felt loved and cared for by the highly attentive and friendly staff. Our room overlooked the...More

    Thank Leili E
    Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 27 August 2017

    Dear Leili E, Thank you for taking the time to share your comments! It certainly was a pleasure to have you stay with us while attending the workshop. We constantly strive to ensure each guest has a delightful and relaxing stay, I am glad to...More

    Reviewed 23 August 2017 via mobile

    We enjoyed our stay at the Brentwood Spa resort. Friendly staff, nice food, but 1 particular staff member at the marina (male,thin,with a beard on 23rd August at 17 hrs) treated us rude and unfriendly. This is unacceptable for a five star hotel. He should...More

    Thank Ya-ju C
    Reviewed 22 August 2017 via mobile

    We stayed in Brentwood Bay Resort & Spa for three days in August 2017. From the moment of checking in until our departure we felt to be welcome as guests. All staff were helpful and very happy to accomodate all our wishes. Special mention has...More

    Thank Picobus
    Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 27 August 2017

    Thank you Picobus for your review! I am thrilled to hear that our team was able to provide the warm and tailored service we strive to deliver for each guest! I sincerely appreciate your genuine feedback about the resort. We pride ourselves in taking care...More

    Reviewed 19 August 2017

    We had a great time staying here. It didn't seem overly busy. Nice outdoor seating for lunch and dinner. We had a ground room floor. It was clean and one of the quietest hotels we've stayed at. I would for sure stay again if we're...More

    Thank Patty B
    Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 21 August 2017

    Dear Patty B, Thank you for your warm comments! I am glad to hear you were able to take advantage of the wonderful weather and dine out on our patio. Our ground floor is unique in the sense that it is further from the lobby...More

    Reviewed 11 August 2017

    One of my first negative reviews. My stay for three days at Brentwood Bay Resort was disappointing. From check in at 3 we were informed our room was not ready and was suggested that we have a seat and we will let you know when...More

    1  Thank WaynePOV
    Response from LeadershipTeam, Front Office Manager at Brentwood Bay Resort & SpaResponded 18 August 2017

    Dear WaynePOV, Thank you for taking the time to share your comments with us. I apologize if your check-in experience was not ideal. While the guaranteed check-in time is 3:00pm, we are sometimes able to accommodate early check-in requests if notified prior to a guest’s...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$126 - US$434 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 36
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, getaroom.com, Hotels.com, Hotwire, Orbitz, Cancelon and HotelQuickly so you can book your Brentwood Bay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Central Saanich
    • Also Known As
    • Brentwood Bay Hotel Brentwood Bay ,
    • Brentwood Bay Resort And Spa ,
    • Brentwood Bay Inn
    Add Photo Photos
    Traveller (362)
    Room & Suite (352)
    Dining (40)
    Pool & Beach (37)
    Hotel & Grounds (271)
    Bathroom (12)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Melbourneboy
    30 November 2017|
    AnswerShow all 6 answers
    Response from Wayne P | Reviewed this property |
    In addition to the villas having elevators all the upper floors are serviced by an elevator in the lobby area. The views of the bay are much nicer from the 3rd floor and you shouldn't have any access issues via the... More
    1
    Vote
    Hannah C
    2 July 2017|
    AnswerShow all 3 answers
    Response from LeadershipTeam | Property representative |
    Hello Hannah C, My recommendation is to exchange money at your own bank before travelling to Vancouver Island. Your bank may offer a better exchange rate/less fees. Alternatively, you can exchange money at a currency... More
    1
    Vote
    Heapie1
    23 January 2017|
    AnswerShow all 6 answers
    Response from Trevor S | Reviewed this property |
    From Vancouver, there is a ferry that runs regularly (about 1.5 hours). From Seattle there is both a slow ferry and a high speed ferry. There are also seaplanes that fly into downtown Victoria harbor and regular planes that... More
    2
    Votes
    Room Tips
    "Rooms with a balcony to the pool and hot tub are great"
    Read review
    "If you just want a beautiful room and take advantage of SPA services, then this is a great place. Otherwise..."
    Read review
    "Just pick one, any one. I'm sure the more you pay the more you get. We were very happy with ours which..."
    Read review
    "the villas are incredible"
    Read review
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