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Quest Albany

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Quest Albany
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Auckland Region, New Zealand
Reviewed 14 March 2016

These apartments are very handy to everything in Albany like Massey Uni. They contain everything you need to for an extended stay: washing machine, dryer, cooking facilities etc. But be aware that reception is not staffed after 7pm on weekdays or after 4pm on weekends, and that rooms are not serviced on sundays.

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1Thank ExperiencedOz
Rockingham, Australia
Reviewed 26 February 2016

We booked. Two bed apartment as there were two couples travelling together, we were really please with the accommodation it was exactly what we wanted , it was a little hard to find due to the amount of road works going on and we had just got off a plane from Perth,W,A and the car did not have a sat...

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1Thank Guru652015
Jim P, Manager at Quest Albany, responded to this review

Dear Guru652015, Thank you for posting your review. We appreciate your kind feedback and we are grateful to hear that you have enjoyed your stay with us. We hope you have arrived back home safely and we certainly look forward to welcoming you back on your next NZ trip!!

Christchurch, New Zealand
Reviewed 27 January 2016

stayed two might on buisness the rooms are well equipped,clean and comfortable. The location is great to walk to nearby restaurants,diary and liquor store. Check in after hours took abit of sorting out but once in everything was good even received a phone call to see if everything was ok. I will be booking again next month.

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Thank carolk50
Jim P, Manager at Quest Albany, responded to this review

Dear carolk50, Thank you for taking the time to share your review at the Quest Albany. We are delighted to read that you found our property to be well located and our apartment to be clean, comfortable and well equipped. Sorry to hear about your trouble with the afterhours check-in. It does involve speaking to our afterhours staff member through...

Raumati Beach, New Zealand
Reviewed 16 January 2016

We stayed here on a recent trip to visit family as it was central to all places we needed to go. Difficult to initially find the place as it's down a back alley off the main road through the old Albany village. Lots of little restaurants nearby plus a dairy for basics and some other shops we didn't go to...and...

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Thank Victoria S
Jim P, Manager at Quest Albany, responded to this review

Dear Victoria S, Thank you for sharing your review of your recent stay at the Quest Albany. It is great to learn that you and your family had an enjoyable stay in our Interconnecting Two Bedroom Apartment and that you found our apartment to be spacious and comfortable. Although you thought our single beds were unusually narrow, they are of...

Hamilton, New Zealand
Reviewed 28 December 2015 via mobile

My partner and I stayed at the quest. Due to the pictures (displayed on website) we had high hopes. We booked a king room with little extras. As we arrived 1 hour after check in time (tired and ready to settle in) we were told that our room had not yet been cleaned and we would have to wait another...

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Thank Serenity H
Jim P, Manager at Quest Albany, responded to this review

Dear Serenity H, I was most concerned to read your review detailing your recent experience at the Quest Albany. I certainly regret the fact that you were not satisfied with your recent stay and I would like to extend my most sincere apologies for the clear dissapointments caused. Your feedback does not reflect the level of service and cleanliness that...

Auckland, New Zealand
Reviewed 16 December 2015

Best thing here after the lovely room is the staff. All friendly and helpful, especially Jun who couriered back my toothbrush base. Having lost phones in hotels I really appreciated getting my property back promptly. Great location here in Albany with restaurants and cafes nearby and secure parking available. Surprised to have to pay for WiFi...

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Thank Antoinette E
Jim P, Manager at Quest Albany, responded to this review

Dear Antoinette E, Thank you for taking the time and posting feedback of your recent stay at the Quest Albany. We are delighted to learn that you have enjoyed your stay with us and that you have received your toothbrush base back!! As per your comment, there are number of great restaurants and cafes within easy walking distance with most...

Gosford, Australia
Reviewed 17 September 2015

Normally I stay at The Takapuna Oaks in Bayswater which like this property is on the North Shore As I had an appointment in the area I chose to stay here. If you are heading north to the Bay of Islands and want to be north of the rush hour traffic then stay here for an comfortable start to the...

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Thank 528956John_C
Jim P, Manager at Quest Albany, responded to this review

Dear 528956John_C, Thank you for your review following on from your stay with us. We are delighted that you found our trainee to be helpful and I will certainly be sharing and celebrating your feedback with our staff members here. As per your feedback, we did have some technical issues with our onsite parking door however you will be glad...

Palmerston North, New Zealand
Reviewed 18 August 2015 via mobile

I have been staying at Quest Albany on and off for nearly two years when I am in Auckland for work. ALL of the staff are very friendly, some of them know me by name, they all welcome me back every time I stay. Rooms are very clean and have everything I need for extended stays. If there is something...

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Thank jasonrobson
Jim P, Manager at Quest Albany, responded to this review

Dear jasonrobson, Thank you for taking the time and completing the review of your experience at the Quest Albany. It is always a pleaure welcoming you back and I am delighted to hear that you found our staff to be friendly and helpful. We certainly look forward to welcoming you back to your second home in Albany!!

Wellington
Reviewed 12 August 2015

I was staying one night for business so didn't need all the amenities but nice if you were there for longer or holidays. Washing machine and dryer, dishwasher and all the kitchen crockery/cultery that you need to self cater. Good shower and bathroom amenities. Ironing board/iron which I made use of, good sized flat screen tv and comfy bed. Some...

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Thank RoverReturns
Jim P, Manager at Quest Albany, responded to this review

Dear RoverReturns, Thank you for sharing your positive experience and feedback with us at the Quest Albany. We are delighted that you had a comfortable stay and appreciate you recommeding us to other readers. We look forward to welcoming you back in the near future.

Wellington, New Zealand
Reviewed 27 June 2015

We were in Auckland for the Under 20 football World Cup and this was an excellent location for games at North Harbour Stadium, being within easy walking distance. The staff are friendly, the place is very clean, amenities are restocked regularly, and the washing machine/dryer and kitchen mean you can be very self-sufficient.

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Thank CantonaForever
Jim P, Manager at Quest Albany, responded to this review

Dear CantonaForever, Thank you for posting review of your recent stay at the Quest Albany. We are delighted to learn that you found our staff to be friendly as well as our apartment to be well equipped and clean. Indeed, we are the closest accommodation to the North Harbour Stadium (Now known as QBE Stadium) and it is within easy...

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Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Quest Albany is a brand new property located in the heart of the Albany Village offering a range of Studio, One and Two bedroom fully self-contained apartments. Quest Albany provides a value for money experience with its modern and secure 4 star plus facilities which are ideal for corporate, educational and leisure travellers alike. Location is the key with easy walking distance to North Harbour Stadium, Albany Domain, Westfield Albany, Albany Mega Centre and Massey University. Quest Albany is also central to a number of fantastic cafe and restaurants within Albany Village and offers a very practical chargeback option where guest may dine at selected cafe and restaurants and charge their meals back to their room with the convenience of only having to settle one bill. ... more   less 

Additional Information about Quest Albany

Address: 32 Kell Drive, Albany 0632, New Zealand
Region: New Zealand > North Island > Auckland Region > Albany
Amenities:
Kitchenette Suites Wheelchair access
Price Range: $158 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Albany 4.5*
Number of rooms: 38
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Quest Albany staff and other travellers.
2 questions
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8 months ago

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Questions? Get answers from Quest Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will have excellent views of the surrounding hills & less noise from the garage sliding door under the hotel”
 of 5 bubbles Goosemac, 18 Nov 2016 | Read review
“Facing away from the main road”
 of 5 bubbles ExperiencedOz, 14 Mar 2016 | Read review
“There are there levels to this apartment block so top floor is probably the best to get”
 of 5 bubbles Guru652015, 26 Feb 2016 | Read review
“There is a reliable lift so no problem with 3rd floor.”
 of 5 bubbles 895antoinettee, 16 Dec 2015 | Read review
“We were on the third floor which seemed quiet.”
 of 5 bubbles CantonaForever, 27 Jun 2015 | Read review
5 of 5