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Lake Crackenback Resort & Spa

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Lake Crackenback Resort & Spa
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662 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Perth, Australia
Reviewed 3 days ago NEWvia mobile

We enjoyed a relaxing three night break here with another couple and thoroughly enjoyed our experience. The room was very comfortable and well equipped and the view across the lake was very restful. The lack of dining venues available, we were unaware that in March mid week there would only be one eating facility open for dinner and as we...

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Helpful?
Thank Jensouth
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jensouth Thank you for providing us with valuable feedback on your recent stay here at Lake Crackenback Resort & Spa. I am very sorry to hear that you experienced some let downs during your stay regarding the breakfast service and dining opening hours. The feedback regarding the service you experienced at breakfast will be passed on the restaurant managers...

Sydney, Australia
Reviewed 4 days ago NEW

We love this resort, it's our third year in a row as we come here to join our bushwalking club doing walks in the Alps. Even though it rained the 4 days we were there, this year .... just as it did everywhere along the east coast of NSW, we had a great stay. We had a lovely spacious Lakeview...

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Helpful?
Thank annagram09
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear annagram09 Thank you for your positive feedback on your recent stay with us. We are delighted to hear that you were able to make the most of the Resort Facilities and the beautiful surrounds during your stay - even if it did rain! We hope we get to welcome you back for a fourth year in a row. Kind...

Canberra, Australia
Reviewed 4 days ago NEW

Stayed at Lake Crackenback to walk up to the summit of Mt Kosciusko. The resort was unexpectedly fantastic. There were many fun free activities from archery, to stand up paddle boarding and kayaking. We also did the Segway tour which was lots of fun! Our room was lovely with a balcony overlooking the lake and a fireplace (which even in...

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Helpful?
Thank Gabitha
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Gabitha Thank you for your feedback on your recent stay at Lake Crackenback Resort & Spa. It is great to hear that you had an enjoyable stay and were able to make use of the Resort Facilities, in particular the Segways - they are always a big hit! We are very sorry to hear of the maintenance issues you...

Gosford, New South Wales, Australia
Reviewed 1 week ago

We had a weekend catch up with friends and a walk up to the summit of Mt Kosciusko. The resort is fantastic. Many free activities for the young and young at heart as well as activities that may have a fee. Friendly staff to help you with your needs. Breakfast in Cuisine is full buffet as for lunch and dinner...

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Helpful?
Thank grazza_5
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear grazza_5, Thank you for your recent review, sounds like you and your friends had a great time summiting Mount Kosciuszko. We do hope to see you and your friends in the future. Kind Regards

Southern Highlands, Australia
Reviewed 1 week ago

My friend and I shared a lakeview apartment. We had 2 QBs and 2 bathrooms along with a laundry, kitchen, dining and living room. A balcony over the lake also added to the comfort. We enjoyed the kayaking, archery, swimming pool and spa. For the more active there was golf, tennis and mountain bike riding. We loved the beauty of...

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Helpful?
Thank sandymack2017
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear sandymack2017, Wow, it sound like you all had a wonderful weekend at the Resort. Our 2 bedroom Lake view apartments are a great option for 2 or 4 people. Maybe your next visit could be in the winter time, as the resort is very beauty then too. Kind regards.

Canberra, Australia
Reviewed 2 weeks ago

This is our second girl's weekend staying in a 2 bedroom chalet. This time did not disappoint and we had an excellent long weekend. The setting is just beautiful and peaceful and this time we decided to give the segways a go. Although a bit apprehensive, our guide was very patient and supportive and we had an excellent time. We...

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Helpful?
Thank Rowena U
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Rowena U Thank you for your positive review of your recent stay with us. We are so glad to hear you had an enjoyable long weekend and good on your for having a go on the Segways, they are always a highlight! Kind regards

Reviewed 2 weeks ago via mobile

A perfect escape for any weather. Escaped for a few days for a friend's wedding. Gorgeous peaceful location. Relaxing with spa treatments, hikes, restaurants ect. Options to chill or explore. Very impressed and wpuld recommend for singles, couples and groups.

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Helpful?
Thank Dorson82
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Dorson82 Thank you for your feedback on your recent stay at Lake Crackenback Resort. We are delighted to hear you had such an enjoyable stay. We hope we can welcome you back to the Resort in the future. Kind regards

Reviewed 2 weeks ago via mobile

We had a great stay recently. A group of 22 was accommodated well, with great rooms and excellent meals at the Alpine Larder. What a great location, there is so much to do in the area, we will be back.

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Helpful?
Thank Alison B
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Alison B Thank you for your glowing review of your recent stay at Lake Crackenback Resort. It sounds like you had a great stay with such a large group of you! We look forward to seeing you again in the future. Kind regards

Perth, Australia
Reviewed 2 weeks ago via mobile

My partner and I stayed here for two nights in a superior studio for a friends wedding. The staff were friendly and informative. The location is beautiful. Our room was modern, lovely and had beautiful views of the mountain. Would recommend.

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Helpful?
Thank Samantha W
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Samantha W Thank you for your feedback on your recent stay at Lake Crackenback Resort & Spa. We are very happy to hear that you had an enjoyable stay and were able to enjoy the beautiful views and scenery around the Resort. We hope to be able to welcome you back to the Resort in the future. Kind regards

Brisbane, Australia
Reviewed 4 weeks ago

A little piece of paradise - your choice as to whether you sit back and enjoy the surroundings or go hiking, biking, site seeing, you won't be disappointed with the location. We came to relax and that is exactly what we did. Disappointed with the cafe food but customer service was good, so we ended up self catering. Would have...

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Helpful?
Thank Bambi59
CrackenbackResort, Front Office Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Bambi59, Thank you for your review, we very much appreciate you taking the time to let us know about your recent stay with us. We put a lot of focus and energy into ensuring we have a wide range of activities on offer (many free) and we are constantly adding to these and improving activities throughout the year. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: $305 - $743 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lake Crackenback Resort & Spa 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the lakeview apartments”
 of 5 bubbles sandymack2017, 20 Mar 2017 | Read review
“Lakeview - just breathtaking.”
 of 5 bubbles Bambi59, 24 Feb 2017 | Read review
“not suited for people with limited mobility”
 of 5 bubbles petermL6677HM, 15 Feb 2017 | Read review
“Upper floors have less "traffic noise" from footsteps above”
 of 5 bubbles F6408OGdavidw, 6 Feb 2017 | Read review
“Always ask for a room over the water, helps with the fishing!”
 of 5 bubbles Jonsey79, 31 Jan 2017 | Read review
5 of 5