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Lake Crackenback Resort & Spa

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609 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Reviewed 30 June 2015

Ive started here a number of times, there are a number of different types of accommodation but my favourite are the Lake view apartments. They have a lovely view across the lake to the mountains, spacious and well equipped kitchens. Breakfast is normally included and is OK, not great but the service is good. The problem is they just don't...

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Helpful?
Thank Lazylime
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Lazylime Firstly, thank you for your ongoing loyalty to Lake Crackenback Resort & Spa, we appreciate receiving all feedback and it means so much that our highly valued repeat guests continue to love their stay here with us. Your comments regarding breakfast have been shared with the breakfast chef and his team, thank you for bringing this to our...

Canberra, Australia
Reviewed 27 June 2015

Our young family recently spent 5 nights at the resort. We loved every moment of it! The staff were friendly and accommodating, we enjoyed the bush walks, wombat spotting and the kids were thrilled to see kangaroos, emus and wild deer. My husband went fly fishing with Matt and rated the experience as one of the best! We enjoyed the...

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Thank Anne T
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Anne T Thank you for your appreciated and valued review on your recent family 5 night holiday with us. We understand how precious family holidays are and were so pleased to read that we played a part in making your holiday so enjoyable and special for all members of the family. One of our true passions is ensuring we...

Canberra, Australia
Reviewed 13 June 2015 via mobile

Lake Crackenback Resort and Spa is an amazing experience! Spacious yet cosy accommodation with fire places, free buffet breakfast every morning overlooking the lake and so many sporting activities offered within the resort. The Day Spa is so relaxing and peaceful, I recommend a 1hr Relaxation massage! We walked up Thredbo river and explored the surrounds. Excellent overall experience :)

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Helpful?
1Thank jelli_smiles
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear jelli_smiles We truly appreciate you taking the time to post a review on your recent stay with us here at Lake Crackenback Resort & Spa. We were so pleased to read how much you enjoyed your time with us here, including your cosy accommodation, the many activities available and our beautiful day spa - just perfect after all that...

Melbourne
Reviewed 12 June 2015 via mobile

My husband and I spent 4 nights at Lake Crackenback Resort recently and we just love it! Granted it was our 2nd visit and at the same time of year, the first was for our honeymoon and most recently for our anniversary. We stayed in a mountain view studio and can I say, the view was just that of the...

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1Thank neetjs
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear neetjs Thank you for choosing to celebrate your anniversary with us here at Lake Crackenback Resort & Spa - and thank you for your ongoing loyalty! We love hearing that our guests are already planning their return stay, it's so nice to have something to look forward to. The mountains have just been stunning this winter with some great...

Terrigal, Australia
Reviewed 10 June 2015

This was our 5th Year in a Row staying at the Best Resort. It was a White Wonderland this visit. Everything you need is right at the resort to have the best holiday. We stayed for 6 nights, our apartment was beautiful ( No 38 ) living area downstairs and bedroom and ensuite upstairs.Warm, cosy. Comfortable Lounge. Sunny apartment. We...

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Thank Janet C
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Meg C First of all, thank you for your ongoing loyalty! You truly are one of family now! We are so pleased you continue to enjoy your stays with us here at the Resort, it means so much when our highly valued repeat guests continue to love their time, the beautiful and cosy (soooo important) accommodation, the restaurants and...

Sydney, Australia
Reviewed 1 June 2015

Having not previously been to Thredbo or Jindabyne we found the weekend at Lake Crackenback a great surprise. Although it was cold the apartment was warm with heating and an open fireplace. Great facilities and lots of fun. We would have loved to stay for an extra 2 days.

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Thank Vicki R
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Vicki R Thank you for taking the time to post a review following your recent stay here to attend a wedding. We agree, Lake Crackenback is the best kept secret and many once they get here never want to leave - or turn into multi return guests! We are so pleased you thoroughly enjoyed your stay here - it...

Canberra, Australia
Reviewed 27 May 2015

We stayed here as part of our silver wedding anniversary celebrations in March of this year. The location was fantastic and the property was absolutely beautiful! The ambience of the room was romantic. The apartment was huge and the fireplace cosy. We had horrible weather with rain and gusty wind but that allowed us to enjoy the roaring fireplace and...

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Thank shopgirl89
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Shopgirl89 Congratulations on your silver wedding anniversary and thank you for choosing to celebrate it in part at Lake Crackenback Resort & Spa. We are so pleased to have played a part in making your anniversary so special - we agree it is the most romantic place here and watching the weather come in over the mountains and across...

Greater Newcastle, Australia
Reviewed 26 May 2015 via mobile

Recently attended a wedding in this magical lakeside seeing. 17c and the sun shone on the beautiful bride and her proud partner. Later, the night sky radiated the beauty of the Milky Way. Magical place in all seasons. Strongly recommend you visit. ..you will be impressed.

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1Thank Jinxie46
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jinxie46 Thank you for your recent review on your special trip to Lake Crackenback Resort & Spa to attend a wedding. We agree - it is such an amazing venue for weddings here - the location is beautifully romantic with the mountains and lake making the ideal backdrop setting. We are so pleased you thoroughly enjoyed your time here...

Canberra, Australia
Reviewed 26 May 2015

We had a magnificent stay, absolutely beautiful location, amazing views, wonderful dining - the service was exceptional! We stayed in a studio, it contained all we needed. The room was clean, well maintained and very comfortable. The ride through the Thredbo Valley track was unbelievable, a great mountain bike experience. We had great fun on our first Segway experience and...

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Thank Amelia S
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Amelia S Thank you for taking the time to post a review on Trip Advisor about your recent romantic getaway to Lake Crackenback Resort & Spa. We are so pleased to have played a part in making your holiday so enjoyable and are glad you enjoyed your accommodation , the many complimentary activities available here at the Resort and...

Sydney, Australia
Reviewed 13 May 2015 via mobile

This was our fourth visit to Lake Crackenback in the last 6 years and it was as welcoming and relaxing as always. Our visits have all been out of the ski season and the resort has been nice and quiet. The rooms are clean and well maintained. We had a problem with a venetian blind and after ringing reception we...

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1Thank AlpineTravellers
Snowy821, General Manager at Lake Crackenback Resort & Spa, responded to this review

Dear AlpineTravellers Firstly, thank you for your ongoing loyalty to Lake Crackenback Resort & Spa. We love hearing feedback from all of guests and it is especially pleasing to hear from our highly valued return guests. We are so pleased you continue to enjoy your stays here so much. It is a beautiful part of the world year round and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: $269 - $665 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lake Crackenback Resort & Spa 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The actual rooms are quite pleasant- it's the detail that is lacking”
 of 5 bubbles Investigator71, 15 Nov 2016 | Read review
“Stayed in an apartment overlooking the lake”
 of 5 bubbles DanielDorianaS, 9 Nov 2016 | Read review
“Walking distance to the Bullocks Flat train that takes you to Perisher Ski Resort. About 15 kilometres to Thredbo.”
 of 5 bubbles Mictay, 17 Oct 2016 | Read review
“Book early”
 of 5 bubbles Davefishing, 17 Oct 2016 | Read review
“Rooms closer to the restaurant are handy for breakfast when the weather is poor.”
 of 5 bubbles louisewQ3748XD, 9 Oct 2016 | Read review
5 of 5
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