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Mercure Bristol Brigstow Hotel

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Mercure Bristol Brigstow Hotel
Mercure Bristol Brigstow Hotel
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1,576 Reviews from our TripAdvisor Community

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Showing 1,494: English reviews
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Cheltenham, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Thomas T
Languedoc-Roussillon, France
HOTEL’S FAVOURITE REVIEW
Reviewed 22 October 2016

This was our first stay in Bristol and we were happy that we'd chosen The Brigstow Hotel. It's on the riverside just off the Bristol Bridge. It is within walking distance of Bristol Temple Meads railway station - but with luggage it's better to have a taxi. We stayed for 3 nights then went to stay with friends and returned...

Review collected in partnership with Accorhotels.com
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Thank Jane C
About Hotel's Favourite Review
Management response:

Dear Jane C, Thank you for taking the time to share your experience in your comment. We’re really pleased to read that you had a great time with us and enjoyed our breakfast. More than all, our staff will be really happy to learn that they lived up to your expectations. We do appreciate your feedback about the cleanliness of...

Looe, United Kingdom
Reviewed yesterday NEW

After staying for a weekend at the hotel, i wanted to write a review. On arrival the staff were excellent and made us feel very welcome. The bedroom was clean, fresh and above all ideal for our stay. Breakfast was definitely not for those who want to watch their weight. The bar staff were attentive and were willing to go...

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Thank Lynda P
Reviewed 2 days ago NEWvia mobile

We stayed at the Brigstow as we were at an event in Bristol. The hotel was friendly, helpful and attentive. The room was good and the bed reasonably comfortable. We had a premium room which included Nespresso coffee, soft drinks, several types of tea and biscuits. Breakfast was very good and the dining my room very comfortable as was the...

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Helpful?
Thank Jps7
Management response:

Dear Jps7, Many thanks for the review. We always welcome positive feedbacks as they serve to encourage the whole staff to continuously strive to provide an excellent customer service. I have personally passed your comment to the F&B team and I am happy to read that you enjoyed the complimentary amenities of the Privilege Room. We hope to welcome you...

Leicester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Nice modern hotel great location. Rooms at back have poor view of courtyard , flats and some building equipment. Front aspect is very good onto riverside. Room clean and comfortable. Factor in overnight parking fee at NCP. You get discount of 25% but still cost me £17.50 overnight. Breakfast was very good in quality and quantity. Slightly misguided in a...

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Helpful?
Thank Nigel-AM
Management response:

Dear Nigel-AM, Thank you for taking the time to review the Mercure Brigstow Bristol Hotel. I am happy to read that you had a pleasant stay and that you enjoyed our breakfast. Here at the Brigstow we strive to provide an excellent customer service and I do hope to be part of your future travel plans. Kindest regards, Alessandro Tarabella...

Stirling, United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel is really close to the town and all the bars. The room was pleasant and cosy and great value for money. There was a few minor issues but these were quickly dealt with by reception so that was good to see. The breakfast selection the next day was plentiful. We stayed at the ibis the previous week for...

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Helpful?
Thank worldwideuk
Management response:

Dear Worldwideuk, Thank you for taking the time to write a review. I am glad to read that you had a great stay at the Mercure Brigstow Hotel and that the issues that you experienced were resolved promptly. Here at the Brigstow we strive to provide an excellent customer service and I have personally shared your comment with the team...

Herts., England
Reviewed 1 week ago

Booked a "Privilege" room with a balcony overlooking the Floating Harbour. Decor reminiscent of Eltham Palace. Impeccable service and cleanliness, although the room and bathroom were beginning to get a little tired. Some noise from the corridor but nothing terrible. Incredibly expensive on Saturday night but good value on Sunday and Monday. Great location.

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Thank Nonloso
Management response:

Dear Nonloso, Thank you for taking the time to post your review. I am so glad that you had an enjoyable stay at the Mercure Brigstow Bristol Hotel. Your comment has been shared with the team and we are thankful to read that you found the service impeccable, as we daily strive to provide an excellent customer service. I do...

Teignmouth, United Kingdom
Reviewed 1 week ago

We stayed here for one night. Greeted by a very helpful receptionist, we had requested a river view room and were pleasantly surprised to get one. The room modern and spacious with views of the river. Tea and coffee making facilities and toiletries provided. The bathroom was very spacious with a bath and a separate shower. Also a mini tv...

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Helpful?
Thank Tracie J
Management response:

Dear Tracie J, Many thanks for your kind review. I am glad to read that you particularly liked the room and the amenities that we offer, as well as the quality of the breakfast. Here at the Mercure Brigstow Hotel we continuously strive to provide an excellent customer service and positive comments like yours are encouragements to keep the level...

St Ives, United Kingdom
Reviewed 1 week ago

Fab location and a welcome return to this excellent hotel Situated on the river side on Welsh Back, out of the hotel turn left and head to the bridge and you have a taxi rank turn left at the bridge and head towards town about a 10 minute walk to the square with the Hippodrome, then onwards to all that...

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Thank Bobalobajob
Management response:

Dear Bobalobajob, Thank you very much for taking the time to post your thoughts on here. We always welcome feedback and the team and I are happy to read that you had a pleasant stay at the Mercure Brigstow Bristol Hotel. I am glad to see that you mentioned the happiness spread by the team members that you met as...

Reviewed 1 week ago via mobile

My husband and I stayed here for the 1 night on Thursday 9th February to see an act that was on at the Hippodrome. First expectations were Wow! We were greeted by the lovely staff on reception. Our room was very clean, immaculately presented, had a lovely view of the tree lined Street and the river, and we instantly felt...

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Helpful?
Thank Charlotte B
Management response:

Dear Charlotte B, Many thanks for taking the time to review the Mercure Brigstow Bristol Hotel. I am glad to read that you enjoyed your stay. Your nice words have been shared with all the team members as they continuosly strive to provide an excellent customer service and they are thankful too. I do hope to welcome you back in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A unique four star boutique style hotel with FREE WIFI throughout. Standing on Welsh Back a tree lined boulevard overlooking the river and historic Bristol Bridge in the heart of the old city which is one of the most desirable addresses in Bristol. The hotel offers 116 contemporary & quirky designed bedrooms each with a queen size bed, en-suite bath and separate shower with many extras such as a television and heated mirror in every bathroom. The hotel also offers a limited number of twin rooms, Mercure Privilege rooms and also a modern Suite with an amazing dual aspect view over the city and river. The ellipse bar & restaurant opens daily offering an array of scrumptious dishes, from light meals to gastronomic delights accompanied by an excellent choice of wines and champagnes. Alternatively, just enjoy a coffee, traditional afternoon tea or sip cocktails from the bar whilst watching the boats sail by. Whether you are planning to stay for leisure, a personal reason or business, this city centre Hotel will be the perfect location and prides itself on offering the highest standard of service with an eye for detail to ensure great quality with a local flair. For those wishing to exercise, take advantage of the facilities at the nearby Welsh Back Gym, a real working gym - not for posers - where the hotel has made arrangements for their guests to take advantage of their facilities with their compliments. This hotel is just a short ten minute stroll from Bristol Temple Meads railway station or if travelling by car, the adjacent Queen Charlotte Street NCP car park is ideal for parking where you will enjoy a twenty five percent discount from their tariff as a guest of this hotel. ... more   less 

Additional Information about Mercure Bristol Brigstow Hotel

Address: Welsh Back, Bristol BS1 4SP, England
Region: United Kingdom > England > Bristol
Price Range: $111 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Brigstow Hotel 4*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and ACCOR so you can book your Mercure Bristol Brigstow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Brigstow Bristol Hotel Bristol
Accor Brigstow Bristol
Mercure Bristol
Hotel Style:
#10 Luxury Hotel in Bristol
#12 Romantic Hotel in Bristol
#14 Business Hotel in Bristol
#14 Family Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Brigstow Hotel staff and other travellers.
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Questions? Get answers from Mercure Bristol Brigstow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Privilege Room as is worth the money.”
 of 5 bubbles V7126DRthomast, 21 Feb 2017 | Read review
“River view room”
 of 5 bubbles 201traciej, 12 Feb 2017 | Read review
“River view recommended”
 of 5 bubbles Matt6680, 30 Jan 2017 | Read review
“Ask for a room with a view of the river if possible.”
 of 5 bubbles joefris1, 26 Jan 2017 | Read review
“front facing has better views”
  • Spacious room
  • large bad
  • spacious bath / shower room
  • Watch tv in the bath room
  • Bristol bridge out side the hotel
 of 5 bubbles bronson74, 22 Jan 2017 | Read review
5 of 5