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Arnos Manor

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Arnos Manor
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521 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Reviewed 10 March 2017

The first room we were given was unusable, window frame was rotten, tiles falling off wall in bathroom, black mould on ceiling, TV didn't work and double bed was two singles pushed together which didn't fit the space so light switches were behind mattress. Got moved to another room which was a standard twin (having paid for an executive double)....

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2Thank MKSirella
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear MKSirella, Many thanks for reviewing your stay here with us. I am also deeply sorry your experience was not to the service standards that we aim to consistently deliver. I take some comfort in the fact that my Housekeeping leadership team work hard to deliver the best experience possible, and I have reached out to my team to review...

Glasgow, United Kingdom
Reviewed 26 February 2017

This was only a 2 day stay to visit our daughter and family. Our grandson is only 3 and we wanted to give him his presents. my daughter does not have the room to have 3 adults stay. as this hotel is only a short walk from her house we thought we would try it. It is an old style...

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1Thank G5791KGjeanh
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear G5791KGjeanh, Firstly, many thanks for choosing to stay with us. On behalf of the team at the hotel, thank you for taking the time to share your positive experiences. I know the team work hard, looking after the several thousand visitors each week, and feedback such as yours makes all the hard work worthwhile. We look forward to welcoming...

Reviewed 13 February 2017 via mobile

Visiting grandparents who live in Bristol and me, my wife and 1 year old daughter stayed in one of the larger double roomsin this beautiful old building. Wow! It was a huge room with a four poster bed, sofa, basic but tasteful furniture and an excellent bathroom. The reception staff were very friendly, helpful and welcoming. Can't see what all...

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Helpful?
Thank onioncat
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear onioncat, Thank you for your fantastic review about our hotel and I'm pleased you enjoyed the 'huge room with a four poster bed, sofa, basic but tasteful furniture and an excellent bathroom.' Thank you for commanding 'friendly, helpful and welcoming our reception team. I am pleased you had a comfortable night sleep'. It's great to see that you would...

Reviewed 12 February 2017 via mobile

I have never left a poor review and am not picky but felt other travellers should warned to stay away!! Felt sorry for the staff. Upon entering the reception was grubby which made me nervous. Everything from stairs to doors to paintwork was dirty plus lolled like it hadn't been hoovered in weeks. I wanted to leave immediately but we...

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3Thank Suzanne W
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear Suzanne W, Thank you for choosing to stay with us and for taking your time to post this review. We value all feedback, as this gives us a strategic overview of how we can improve for the future. It is with regret that your recent experiences impacted on your overall experience, something the team and I are sincerely sorry...

Bournemouth, United Kingdom
Reviewed 1 February 2017 via mobile

Worst hotel I have ever stayed in dirty carpets mould on walls and windows fire doors with smoke seals missing needs a total revamp staff very rude and don't give a damn attitude you have been warned stay well clear of this hotel don't be fooled by the photos they must be from about 20 years ago

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1Thank briyoung123
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear briyoung123, I am also deeply sorry your experience was not to the service standards that we aim to consistently deliver. I take some comfort in the fact that our leadership team work hard to deliver the best experience possible, and I have reached out to our team to review your feedback, to take learning's from your experiences. We do...

Britain
Reviewed 1 February 2017

Was here for a birthday celebration in Bristol Jan 2017 . Staff were pleasant and room , though on the small side was clean , tidy and warm . I was only in the room for a quick change , out on the town , back around 1 am and an early departure . Room was cheap in comparison and...

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Thank Conti1964
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear Conti1964, Thank you for taking your time to post this review. We do hope you had a wonderful birthday and thank you for celebrating and choosing to stay with us. However, I am sorry your stay was marred by your concern regarding the other guests behaviours. I do hope your recent stay will not dissuade you from staying again,...

Dorking, United Kingdom
Reviewed 31 January 2017

I will start with the positives, good car parking, staff were excellent and the beds were comfortable with nice clean crisp sheets and towels. Bad bits, dogs allowed in the hotel and in one case up on the settee in the bar,evening meals are in the bar and with very limited menu.Breakfast was full english with what seemed tinned mushrooms...

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1Thank Colin K
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear Colin K, Thank you for your review and I am very sorry your stay did not meet your expectations hence the score of 2. However, we do appreciate all our guests’ feedback and your observations. I do apologize that you experienced issues during your stay and that we did not make a good first impression. I am so pleased...

Plymouth, United Kingdom
Reviewed 29 January 2017

Needed a cheap room for one night close to Bristol. Read the reviews before hand but made the decision to stay anyway due to having our furry friend with us. What a surprise. Not as run down as some have made out. Very clean. beautiful new fluffy white towels and sheets. full freeview TV with good reception. Bar staff very...

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Thank SuszyQ5414
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear SuszyQ5414, Thank you so much for recommending us and for your great review.I am delighted your stay exceeded your expectations. Please do come and visit us again very soon. Kind Regards Fozia Rasool Group Guest Relations

Somerset, United Kingdom
Reviewed 29 January 2017

Probably the worst hotel I have stayed in so glad it was only one night. Room very small and dated/worn. Noise from lift was incredible and noisy road outside made for a sleepless night. It would have been nice to have milk for tea making as I had to buy some at the filling station across the road. Kettle had...

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1Thank 355she
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear 355she, Thank you for your very detailed review of our Hotel. We do value your comments and indeed your feedback, as this enables us to monitor our standards and indeed improve our service to you. I am sorry your stay was not up to your expectations. I do hope your recent stay will not dissuade you from staying again,...

Reviewed 28 January 2017 via mobile

Ok so beautiful hotel but run down and needs huge face lift..if you are a bride to be please check out beforehand. Recently taken over by Crest grp so lets hope they total refurbish. Staff pleasant trying to do best under difficult conditions. Meals very small not too apetising. Find another chain Hungry Horse Lodekka up the hill left at...

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Thank Jump44
Jason H, Group Guest Relations at Arnos Manor, responded to this review

Dear Jump44 Thank you for your very detailed review of our Hotel. We do value your comments and indeed your feedback, as this enables us to monitor our standards and indeed improve our service to you. We hope to see you again in the near future. Kind regards Fozia Rasool Group Guest Relations

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Arnos Manor

Address: 470 Bath Road | Arnos Vale, Bristol BS4 3HQ, England
Region: United Kingdom > England > Bristol
Price Range: $62 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arnos Manor 3*
Number of rooms: 73
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Also Known As:
Arno`s Manor Hotel - Forestdale Bristol
Arnos Manor Hotel Forestdale
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Questions & Answers

Here's what travellers have asked, with answers from Arnos Manor staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are at the rear of the hotl”
chris_fergie, 23 Mar 2017 | Read review
“Don't go there !!!!!!!”
W7379QMjanec, 19 Mar 2017 | Read review
“go elsewhere”
MKSirella, 10 Mar 2017 | Read review
“A room to the back of the hotel”
G5791KGjeanh, 26 Feb 2017 | Read review
“easy to find from the main road and large parking area sited next to a park. Lovely location.”
SuszyQ5414, 29 Jan 2017 | Read review
5 of 5