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Hilton Garden Inn Bristol City Centre

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Hilton Garden Inn Bristol City Centre
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1,979 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Bristol City Centre
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Showing 1,904: English reviews
Reviewed 14 June 2015

I've stayed at Hiltons all over the country and this Hilton physically wasn't up to scratch. It used to be a budget hotel which Hilton bought and upgraded, but the sizes of the rooms and other physical characteristics let it down. I still gave it a 4 star for really good staff and a good breakfast.

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Helpful?
1Thank DaveSwin
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear DaveSwin, Firstly thank you for taking the time to complete a review of your recent stay at the Hilton Garden Inn Bristol City Centre on Tripadvisor. It is important when our guests provide feedback on their time with us, allowing the opportunity to review our standards and offerings to make improvements and adjustments where required. I am sorry to...

Birmingham
Reviewed 14 June 2015

Visited for the weekend. Paid quite a lot for the room, which is quite small. However there is everything you need in it, including an iMac for browsing - it doubles as the TV. The bathroom is small but again has everything you need, and the shower was powerful and hot. Wifi is free and perfectly adequate . Breakfasts are...

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Helpful?
1Thank Paddy53
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Paddy53, Thank you for taking the time to complete a review of your recent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. Our commitment at the hotel is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and...

Cirencester, United Kingdom
Reviewed 10 June 2015

Had a great stay at this hotel at the weekend whilst we were in Bristol celebrating our 25th Wedding Anniversary. Although we weren't at the hotel long the time we had was lovely. Nothing to complain about! The car park for the hotel only has about 30 spaces however, but there's another car park literally up the road which is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carolejeanie66
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Carolejeanie66, Thank you for taking the time to complete a review of your recent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am thrilled to see that you had a great stay with us that was above your expectations. I can see there were many highlights to your stay especially the lovely touch...

Edinburgh, United Kingdom
Reviewed 9 June 2015

Stayed here last minute due to a flight cancellation. Room was quite small and although tagged as a Park view you couldn't really see much of the park. However, as we were only staying for the night as long as the bed was comfortable (it was very much so) and the shower was powerful and hot - again big tick...

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Helpful?
Thank suziqueue
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Suziqueue, Firstly thank you for taking the time to complete a review of your recent stay at the Hilton Garden Inn Bristol City Centre on Tripadvisor. It is important when our guests provide feedback on their time with us, allowing the opportunity to review our standards and offerings to make improvements and adjustments where required. I am however, really...

Reviewed 7 June 2015

Ok so Hilton hotels don't have the 1st class reputation they had a few decades ago but this one was great. Very helpful friendly staff, £70 for a double room on a Sat night, clean spacious room, comfy bed, nice size bathroom and fantastic location, short walk to train station and city centre. Didn't visit the bar or restaurant so...

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Helpful?
Thank JENaaa
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear JENaaa, Thank you for taking the time to complete a review of your recent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am thrilled to see that you had a great stay with us that was above your expectations. I can see there were many highlights to your stay including the spacious room...

Wirral, United Kingdom
Reviewed 7 June 2015

I've stayed here quite a few times now when working in the Bristol area and find this to be a nice, clean, bright and well maintained city hotel. All of the staff I have come into contact with (front desk, restaurant, bar and room service) are polite, friendly, helpful and efficient. Whilst some of the drinks are a bit pricey,...

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Helpful?
Thank Doug M
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear DougM Thank you for taking the time to complete a review of your recent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. Its great to have such a detailed response. I am delighted to read you found your stay with us to be above your expectations, with many highlights such as clean & bright...

Bristol, United Kingdom
Reviewed 7 June 2015

Ate in the cafe last night on a Groupon. It was amazing value and delicious food. Made even better by the charming waitress Ilona. She was full of personality and fun. Thank you Ilona, you made our night !

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Helpful?
Thank marilyn_millar
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Marilyn_millar Thank you for taking the time to complete a review of your frequent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. What a fantastic review! I'm thrilled to see you had a wonderful experience dining with us using your groupon voucher, and Ilona in particular really stood out in giving great customer service!...

Auchterarder, United Kingdom
Reviewed 6 June 2015 via mobile

This hotel is really, really nice! My friend and myself were booked for 2 nights. The rooms are clean and really nice. Breakfast was tasty and diverse. Can't fault a Hilton breakfast buffet anywhere you would go. I would like to mention Aga (the breakfast supervisor) who was nice and approachable, chef who approved to have a takeaway breakfast in...

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Helpful?
Thank GeorgieLu
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear GeorgieLu, Thank you for taking the time to complete a review of your frequent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with many highlights especially the breakfast offerings, and the overall service you received from all staff...

Gravesend, United Kingdom
Reviewed 4 June 2015

Travelled down by train on a dismal wet and windy Monday night arriving just before the restaurant was due to close. Wasn't best please after negotiating the smokers clustered in the doorway when the receptionist was rather more keen signing me up to some loyalty scheme rather than checking me in. A quick recce of the room and then down...

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Helpful?
Thank Sub_three
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Sub_three Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. It is important when guests share their experiences allowing us to review and refine our services and offerings where necessary. I am disappointed to read that contrary to the majority of our...

Loughborough, United Kingdom
Reviewed 4 June 2015

We spent last weekend visiting my son in Bristol. He booked us in at the Hilton Garden Inn and must have mentioned that it was my wife's birthday on the Saturday. We checked in with a very pleasant young lady who was very charming and she wished my wife in advance for her birthday. When we got back to our...

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Helpful?
Thank Gabriel D
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Gabriel D, Thank you for taking the time to complete a review of your stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am thrilled to see that you had a fantastic stay on your trip to celebrate your special occasion. Its great to see the staff had exceeded your expectations and surprised you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Region: United Kingdom > England > Bristol
Price Range: $113 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn
Hotel Style:
#5 Romantic Hotel in Bristol
#5 Luxury Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Bristol City Centre staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Bristol City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking the park are quieter”
 of 5 bubbles daal43, 14 Feb 2017 | Read review
“Queen size room bed is lovely”
 of 5 bubbles Ger_621, 10 Jan 2017 | Read review
“Lifts to all floors”
 of 5 bubbles sheilaeric, 7 Dec 2016 | Read review
“Rooms at the back and higher up are further from the road but I was on floor 1 at the front which was fine!”
 of 5 bubbles oldbutkeen, 13 Nov 2016 | Read review
“We had a road view so the opposite side I would imagine would be quieter”
 of 5 bubbles 538tracys, 9 Nov 2016 | Read review
5 of 5