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Hilton Garden Inn Bristol City Centre

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Hilton Garden Inn Bristol City Centre
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There are newer reviews for Hilton Garden Inn Bristol City Centre
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Showing 1,925: English reviews
Bristol, United Kingdom
Reviewed 24 May 2015

Enormously capable and effective hotel. The staff at the Garden Inn Bristol are all indomitably spirited; genuinely enthusiastic and perpetually positive. They take and make the most of every opportunity to improve. Polished already, everything they do to develop adds lustre.


Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James W
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear James W, Thank you for taking the time to complete a review of your stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am pleased to see that every time you stay with us we continue to exceed your expectations, and give you the highest possible level of customer service. We take great pride...

Reviewed 22 May 2015 via mobile

We cannot rate our experience highly enough. We rang and made a reservation for Wednesday evening, when we arrived at the restaurant they could not find our reservation and it turned out our voucher was actually only valued on weekends anyway. The situation was handled smoothly and very efficiently and we were offered a table and redemption of our voucher....

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Helpful?
Thank Clare J
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Clare J, Thank you for taking the time to complete a review of your recent experience in our City Café at the Hilton Garden Inn Bristol City Centre. I am delighted we were able to ensure your experience with us was dealt with in a professional manner, allowing you to dine when you wished and that you found the...

Pune, India
Reviewed 21 May 2015

I was sent from my company on a business trip and the hotel was recommended by the company to me. The booking process was very efficient and I was able to make my booking on time for the corporate rate. When I reached Bristol after a tiring journey from Pune to Mumbai to Heathrow to Bristol the staff was very...

Review collected in partnership with Hilton Garden Inn
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Thank Venkat P
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Venkat P, Thank you for taking the time to complete a review of your stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your long stay with us to be above your expectations with many highlights including the welcoming team and the cleanliness levels of the hotel. I...

Cambridge, United Kingdom
Reviewed 20 May 2015

Really pleased with this hotel. It was within walking distance of the city centre and the breakfast was sublime, with so many choices on offer and a very friendly omelette chef. The room was clean and well appointed - highly recommended.

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Helpful?
Thank Chris H
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Chris H, Thank you for taking the time to complete a review of your frequent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with many highlights including the breakfast offering, the cleanliness of the room and the location...

Bristol, United Kingdom
Reviewed 20 May 2015

I was on business in Bristol, staying at this hotel. In general, good impressions, modern with some pleasant people working there. Helpful front desk. However small bathroom, a bit loud, and not exactly super-clean. Mini-bar makes weird noises... Would probably stay here again if needed.

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Helpful?
Thank AdventurerHamburg
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear AdventurerHamburg, Thank you for taking the time to complete a review of your recent stay at the Hilton Garden Inn Bristol City Centre on Tripadvisor. It is important when our guests provide feedback on their time with us, allowing the opportunity to review our standards and offerings to make improvements and adjustments where required. We look forward to welcoming...

London, United Kingdom
Reviewed 19 May 2015 via mobile

I have been staying in this hotel a lot recently. It does everything you expect from a city centre hotel. The staff are effective and polite. The guys in the dining room generally chatty and pleasant. Rooms are fine if a little small, bathrooms are tiny but offset with a decent shower. This is a decent hotel that serves business...

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Helpful?
Thank simo029
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear simo029, Thank you for taking the time to complete a review of your recent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you have found your time with us to be as you would expect with the team being the highlight of your time with us. I look forward...

Swansea south wales
Reviewed 19 May 2015 via mobile

Was pleasantly surprised with this hotel we couldn't remember if we had booked breakfast as looking at the price we paid we doubted it very much so it was a good surprise to be told breakfast was included,their car park didn't hold much space for cars which was a bit of a nightmare & then we had to pay £12....

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Helpful?
Thank Wara14
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Wara14, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your stay with us to be above your expectations with our team ensuring your celebration was recognised. Thank you for your comments and we look...

Redditch
Reviewed 19 May 2015 via mobile

Lovely as always, great food, spotless room with an amazing shower and wonderfully comfortable bed, and lovely staff. Decent car parking for a city centre hotel too. The only place I'll stay in Bristol nowadays.

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Helpful?
Thank Reddimini
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Reddimini, Thank you for taking the time to complete a review of your frequent stays with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with many highlights including the comfort of our beds, the cleanliness of the room and the...

Cornwall, United Kingdom
Reviewed 18 May 2015

Lovely staff and accommodation, stayed over one night, all staff very helpful, room was very clean and fresh, helpful restaurant staff, would recommend anyone to stay, business or pleasure, very central location and easy to find.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin P
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Kevin P, Thank you for taking the time to complete a review of your recent stay at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be to your above your expectations with many highlights including the team, standard of accommodation and cleanliness levels. I will ensure...

Covilha, Portugal
Reviewed 18 May 2015

It is a good hotel, near the centre, have a good bar and restaurant, it is clear, silently. Room conditions are good, the city it is very beautiful, have a good transportation grid, have a good environment, and very friendly people.

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Helpful?
Thank Amilcar B
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Amilcar B, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with many highlights including the people. I look forward to welcoming you back on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Region: United Kingdom > England > Bristol
Price Range: $114 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn
Hotel Style:
#5 Luxury Hotel in Bristol
#5 Romantic Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Bristol City Centre staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Bristol City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking the park are quieter”
 of 5 bubbles daal43, 14 Feb 2017 | Read review
“Queen size room bed is lovely”
 of 5 bubbles Ger_621, 10 Jan 2017 | Read review
“Lifts to all floors”
 of 5 bubbles sheilaeric, 7 Dec 2016 | Read review
“Rooms at the back and higher up are further from the road but I was on floor 1 at the front which was fine!”
 of 5 bubbles oldbutkeen, 13 Nov 2016 | Read review
“We had a road view so the opposite side I would imagine would be quieter”
 of 5 bubbles 538tracys, 9 Nov 2016 | Read review
5 of 5