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Mercure Bristol Holland House Hotel & Spa

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Mercure Bristol Holland House Hotel & Spa
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2,469 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Bristol Holland House Hotel & Spa
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Showing 2,390: English reviews
Winchester, United Kingdom
Reviewed 24 August 2015

I booked a double room for one nights stay (Friday). The room was £85 on an offer (usually £100) and we picked this because it listed gym and swim facilities. The hotel has a nice lobby area, looks modern and welcoming. The room itself was clean and had plenty of space but given the price tag I had expected more...

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Helpful?
Thank eWilko
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, i am pleased to read that you found the hotel modern and welcoming. However i am very disappointed that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding the problems you encountered during your visit,...

United Kingdom
Reviewed 23 August 2015

One night stay in a 'privilege'/superior double room. Kingsize bed, robes and slippers, free water and soft drinks, Nespresso machine (which was a bit dodgy in my room), nice toiletries, newspaper in the morning. Didn't try the wifi. Scrupulously clean room. The bathroom was great with a large freestanding bath, plus separate shower, plenty of towels. Staff were friendly and...

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1Thank LittleMissGiggly
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you very much for your kind comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments regarding a swimsuit dryer with our Spa manager. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Reviewed 23 August 2015 via mobile

Good hotel for the train station. Clean and up to date decor. Lovely buffet breakfast. Rooms were comfy but a little hot. Nice sized bathroom and shower. 15 min walk from water front but about 20 minute walk to cabots circus and broadmead but not a problem to walk. Did have to wait for our rooms to be ready even...

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Helpful?
Thank Natalie_vale5
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept my apologies regarding the delay with your check in. I am sure that this feedback will serve as an encouragement to all of...

Morecambe
Reviewed 22 August 2015

Review collected in partnership with Accorhotels.com
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Thank DRobinson2015
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Reviewed 22 August 2015 via mobile

I stayed here for 2 night with 2 friends... The staff are very friendly (Andrea in the restaurant in particular was amazing!) the staff at reception and housekeepers were all nice, friendly and helpful. The rooms were nice and clean when we arrived and all the meals were delivered at a high standard. Breakfast- full continental breakfast plus hot breakfast...

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Helpful?
Thank Nicola B
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I am pleased that you found the staff so friendly and enjoyed our newly refurbished restaurant. I will share your comments with our team. I am sure that this feedback will serve as...

Birmingham, United Kingdom
Reviewed 22 August 2015

Review collected in partnership with Accorhotels.com
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Thank travelman1179
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Reviewed 21 August 2015

Check out the facilities of the Spa before booking - I wished I had. To me, a Spa day means being able to spend some time in or near water, the very least a plunge pool, a sauna or a steam room. This should then be accompanied by a treatment like a facial or a massage. At the end of...

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1Thank sski9
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I was very disappointed to hear that your experience of our spa did not meet your expectations. Please accept my apologies regarding your disappointment in our lack of steam room or jacuzzi, Our swimming pool is located in a separate building so...

Frankfurt, Germany
Reviewed 21 August 2015

I had the feeling that no one is managing the hotel - many staff, but no coordination and certainly lack of experience for all the people I was involved with = the desk, in the restaurant and in the meeting rooms.

Review collected in partnership with Mercure Hotels
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Thank CarlF366
Marion E, General Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding the problems you encountered during your stay. We strive to provide a superior service experience for every guest and...

Oxford, United Kingdom
Reviewed 20 August 2015

Modern hotel, overlooking one of the waterways, within walking distance of @Bristol and the regenerated former docks. Excellent restaurants and nightlife in just about all directions. Parking is very close with the NCP and road parking. The room we stayed was modern, very clean, with a well designed layout, very good bathroom.

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Helpful?
Thank EA273WMi
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your kind comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Oxford, United Kingdom
Reviewed 20 August 2015

I stayed at this hotel last weekend to celebrate my friends hen do. We travelled as a group of 17 and arrived on a Saturday afternoon ready for a lovely relaxing weekend. We didn't get there as early as we'd liked due to traffic, so unfortunately the whole trip did feel a bit rushed! On arrival we checked in to...

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Helpful?
Thank JourneyswithJessica
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your kind comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. i am delighted that you enjoyed your food and found the rooms so comfortable. Please accept my apologies for your disappointment in our lack of Jacuzzi and sauna, The reason we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more   less 

Additional Information about Mercure Bristol Holland House Hotel & Spa

Address: Redcliff Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Region: United Kingdom > England > Bristol
Price Range: $111 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bristol Holland House Hotel & Spa 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, ACCOR and Hotels.com so you can book your Mercure Bristol Holland House Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Hotel Style:
#2 Spa Hotel in Bristol
#12 Luxury Hotel in Bristol
#13 Family Hotel in Bristol
#13 Business Hotel in Bristol
#16 Romantic Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bristol Holland House Hotel & Spa staff and other travellers.
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Questions? Get answers from Mercure Bristol Holland House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 4th floor and very happy”
 of 5 bubbles skimadgirl, 19 Mar 2017 | Read review
“Anywhere away from the hen parties!”
 of 5 bubbles HalleMaisie, 18 Mar 2017 | Read review
“Ask for a room nearer the lifts and a higher floor if on the front of the hotel.”
 of 5 bubbles Georgiegirl_1961, 15 Mar 2017 | Read review
“Don't book room near the main road or Book somewhere else”
 of 5 bubbles John5690, 5 Mar 2017 | Read review
“3rd floor no traffic noise”
 of 5 bubbles ScotlandDesi, 1 Mar 2017 | Read review
5 of 5