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Not sure what to make of this hotel. Room was OK, but bathroom very tired with horrid lighting. Staff friendly enough, but no recognition for being a Best Western Rewards Member. Had to cancel second night due to change of circumstances, no refund given, although...More
Response from C M, General Manager at Best Western Garden Court AylesburyResponded 5 days ago
Thank you for taking the time to review our hotel, we are extremely sorry that we didn't meet with your expectations on this occasion. we are aware of the internal restaurant/bathroom decor needing updating and are in the process of starting to re decorate. we...More
I was a bit concerned having seen some of the reviews but ended up being completely satisfied with this hotel taking into account the excellent value. There was a very slight "Un aired" smell in the room but not enough to be over concerned. The...More
Response from C M, General Manager at Best Western Garden Court AylesburyResponded 1 week ago
Thank you for taking the time to write a review regarding your recent stay.
We are aware that some of our rooms are still a little dated, we have a rolling programme to refresh and update our bedrooms.
I am glad to hear...More
The staff really make this hotel. Friendly and helpful staff make your stay a good one. The rooms here are large with good hot showers, clean and tidy layouts and modern effective aircon.
The room i had was dated, circa 1990s but it was fine....More
Thank Chris T
Response from C M, General Manager at Best Western Garden Court AylesburyResponded 2 weeks ago
Thank you for the wonderful review, we work hard to make sure each of our guests enjoy there stay. Thank you for understanding that the rooms are being updated and we look forward to welcoming you back into a newly decorated room.
The hotel it situation on a very rough patch of ground. It's beyond tired, smelly in parts and I felt it was quite dirty.
We were going to put eight clients up here, but having the stayed the night before they were due to...More
Response from C M, General Manager at Best Western Garden Court AylesburyResponded 3 weeks ago
Thank you for taking the time to review our property.
I am really sorry to hear that we fell below your expectations, my apologies for the inconveniences caused.
The feedback we receive from our valued guests, like you, enables us to target problem...More
US$64 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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