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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,903 Reviews from our TripAdvisor Community

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Showing 1,832: English reviews
Essex
Reviewed 5 days ago NEW

Excellent location, staff were really friendly and willing to help, buffett breakfast was one of the best I've had, so many items to choose from and all good quality. Decor is modern and of high standard. Bar staff are great, I asked if they did a particular cocktail and they looked it up and prepared it for me

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicolaj835
Sevenoaks, United Kingdom
Reviewed 5 days ago NEW

So this trip was meant to be "romantic" and a surprise. When I was told by my boyfriend I would be staying at one of the Hilton hotels, I was very impressed. However, after my stay, I can be sure to say I wish I stayed in my own bed! On arrival, I parked my vehicle at the back of...

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Helpful?
Thank chl0el0uisa
Great Totham, United Kingdom
Reviewed 1 week ago via mobile

Booked this hotel as the standard is normally good, arrived and wanted my car parked was told to do it myself at the back of the hotel which I did, I then noticed that major work was being done at the back of the hotel. Parked the car and then walked back to reception which was about 200 meters, lots...

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Helpful?
Thank David M
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear David M Thank you for your review. We are very sorry to read that due to the works currently undertaking at the hotel you were not happy with your choice of hotel for your stay in Cambridge. First of all, we would like to apologize that a message on the website was not on hand during your booking process....

Reviewed 1 week ago

We went to Cambridge for the fist time and it is a beautiful town and very easy to get around on foot. Wonderful architecture and shops, with plenty of unique shops and eating places. The Doubletree by Hilton hotel is very, very convenient and the breakfast is the best we've had anywhere. Staff friendly and helpful, rooms as you would...

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Helpful?
Thank Carole E
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Carole E Thank you for your feedback. We are delighted that you had such a wonderful short break in Cambridge, and that the city and the hotel delivered everything you need it for a fantastic stay. We are most grateful for you kind and positive comments and hope we will see you at the DoubleTree by Hilton Cambridge City...

Reviewed 1 week ago

We stayed over Christmas for a week. The rooms are large - but the bed; the bed was outstandingly comfortable - one of the best night's sleeps we have had in years. Our tip: ask for a river view; the view over the garden and The Cam is wonderful.

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Helpful?
Thank Christopher B
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Christopher B Thank you for your review. At the DoubleTree by Hilton Cambridge we really appreciate how important is a good night sleep for our guests, so we are delighted to read that your week with us came with the best nights’ sleep you had in years. We hope that this will make you return to us as we...

Oxford, United Kingdom
Reviewed 1 week ago

From the moment we arrived hotel staff did their best to make our stay outstanding. Our room had a balcony which looked out over the river with all the usual complimentary drinks and bathroom requisites. Check in and out was easy, we were given complimentary newspapers and cookies on arrival and help was on hand to take out luggage to...

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1Thank Fiona541808
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Fiona541808 Thank you for your feedback. We are absolutely delighted to read that you had an outstanding and fabulous stay with us. Your comments are very much appreciated, but mostly we are just pleased that you had a lovely stay at the DoubleTree by Hilton Cambridge City Centre. We truly look forward to your next visit. Kindest regards, Aitziber...

London, United Kingdom
Reviewed 1 week ago

Arrived earlier than planned but that was no problem as I had booked in on line our room was available. Reception staff very good and efficient. Room on the 3rd floor was very nicely decorated and equipped., clean and good temprature. Fantastic nights sleep. Water pressure in the shower was poor however that's England. All staff we encountered were very...

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Thank justturned25
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear justturned25 Thank you for your review. All of your comments are very important to us and we will evaluate them with the executive team and take necessary actions to make improvements where necessary. We are very grateful for your positive words about the efficient staff and to read that you will return. We certainly will be very happy to...

Spalding, United Kingdom
Reviewed 2 weeks ago

Lovely hotel with river views bad a balcony....Very quiet and staff friendly and helpful...Very well situated in the centre of Cambridge for the old town and buildings and very close to the new shops so best of both.

Review collected in partnership with DoubleTree by Hilton
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Thank mickr2017
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear mickr2017 What a lovely review, we are really pleased that everything was to your satisfaction at the DoubleTree by Hilton Cambridge City Centre and you enjoyed your stay so much. We look forward to having you with us again very soon. Kindest regards, Aitziber Hermoso (PA to the GM) and Chris Douglas (General Manager)

Reviewed 2 weeks ago

Hotel was okay a bit shabby but most of the staff were helpful and very pleasant. Reception staff misinformed about their own restaurant and said it was closed when it was open. Reception staff did not speak very good English

Review collected in partnership with DoubleTree by Hilton
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Thank Alexandra W
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Alexandra W Thank you for your review. I can see by your score that overall you enjoyed your leisure weekend in Cambridge. However, I can see that there are some areas where we could improve and for this I am most grateful for your feedback, these will be addressed immediately in an effort to improve the service that we...

eastbourne
Reviewed 2 weeks ago

Stayed at this hotel with my wife the service levels of the staff Was to a high standard we did stay in the hotel for our evening meal Witch was first class if I did have to say any think about this hotel Great location there is a charge for paring of £19.50 per day and In room Internet is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank clc22
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear clc22 Thank you for your review. We are really pleased that your stay was so enjoyable, it was also very kind of you to mention the high levels of service received as well as the first class dinner enjoyed at the restaurant. We have duly noted your comments about the car parking and WiFi charges. The latter only apply...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $187 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hilton EMEA, Priceline, Travelocity, Agoda and Cheap Tickets so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
5 questions
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Bowmore, United Kingdom
2 months ago
Wymondham, United Kingdom
11 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice rooms overlooking river”
 of 5 bubbles CaroleE716, 11 Jan 2017 | Read review
“River view has the best views”
 of 5 bubbles christopherbH7977LB, 9 Jan 2017 | Read review
“Ask for a waterside room”
 of 5 bubbles Fiona541808, 8 Jan 2017 | Read review
“Upgrade to the 3rd floor over looking the river.”
 of 5 bubbles justturned25, 8 Jan 2017 | Read review
“Best views facing river.”
 of 5 bubbles greavsey2015, 27 Dec 2016 | Read review
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