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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,855 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,784: English reviews
Leamington Spa, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 April 2015 via mobile

We stayed at the Double tree in Cambridge for one night. After the easing the reviews I was not expecting to be impressed. Our greeting was pleasant and informative. We were aware of paying for parking. It was good to be able to access your car . Also we were only charged for one day when we parked for 2.... More 

Helpful?
Thank Happymum1_11
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Happymum1_11, Thank you for your lovely comments about our hotel, service and food. We truly appreciate you taking your time to write a review and we are thrilled to know that you had a good experience at the DoubleTree by Hilton Cambridge. We are looking forward to welcoming you again in the near future. Kind Regards, Isabela & Ian... More 

Riverside, California
Level Contributor
286 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
Reviewed 9 April 2015

Delightful hotel! We stayed at the Doubletree Cambridge in September. The room had a wonderful view of the Cam - trees, grass, and the obligatory cows. The service was great and the food surprisingly good. Would visit again and highly recommend the place.

Helpful?
1 Thank Andrew H
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear aherrity, Thank you for your review. We are delighted to hear that you had a great stay at our hotel. We would like to thank you again for your comments about our room, service and food. We certainly look forward to your next visit to Cambridge and reside at the DoubleTree by Hilton Cambridge. Kind Regards, Isabela & Ian... More 

Toronto
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 April 2015

There aren't many hotels in Cambridge. The choice was really between something with amenities or something with character. We chose amenities, and the Doubletree Hilton had exactly that. Nestled along side the River Cam, the hotel is exactly what you would expect from a Doubletree. Great service, clean rooms, a restaurant, a bar, 24-hour room service, a health spa and... More 

Helpful?
Thank TorMike14
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear TorMike14 Thank you for your feedback. We are really pleased to see that not only you found your stay to be great value for money, but most importantly that you had such a great stay with us and managed to make the most of all our amenities, from the perfect location by the river with its punts, the rooms,... More 

Loughton, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 April 2015

We stayed at the Doubletree this weekend for a friend's 50th birthday celebration. The hotel was nice, reception staff friendly. Beds were a little uncomfortable and noisy. I wasn't particularly impressed with the fee for parking. I know this is a town but I feel guests staying at the hotel should be given complimentary parking. Breakfast was nice the next... More 

Helpful?
Thank jan78wor
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear jan78wor, Thank you for your feedback and comments about the hotel and friendly staff, we assure you we take all of your comments on board and use it for future improvement. In regards to car parking, the charges are comparable to other major city centre car parking charges and to that of the alternative option for a guest in... More 

Brisbane, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 April 2015

So I said I wouldn't stay at another Hilton, but we did and where do i start. We stayed in room 338, the shower pressure was not existent, there was no ventilation in the bathroom and the staff door outside ours was consistently being opened and then slammed 24 hours a day. I would like to challenge the manager of... More 

Helpful?
1 Thank Tira_11
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Tira_11, Thank you for your review. We are very sorry to hear that you had a bad experience at our hotel and restaurant. Firstly, I would like to assure you that all the comments about the room will be passed to the department managers. In regards to the restaurant service and food, I would like to apologise on behalf... More 

1 review
Reviewed 5 April 2015

First class all the way enjoy trust HIlton to look after you staff cannot do enough. great location great atmosphere all in all a wonderful experience cannot wait to return the breakfast is superb and tasty

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gareth H
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Gareth H, Firstly, I would like to thank you for taking your time to write a review. We appreciate your kind comments about our hotel, service and staff. We are very happy to hear that you had such a wonderful experience at the DoubleTree by Hilton Cambridge hotel. We are looking forward to welcoming you back in the near... More 

asher3
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2015

Despite being fully booked the staff on the reception arranged a taxi and booked a hotel for us on a very busy easter weekend. The staff on the front desk last night are a credit to the hotel. Thank you and well done!

Helpful?
Thank asher3
Toshihiko S, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Asher3 Thank you for your feedback and a great comment regarding the hotel reception team. I am glad to hear that we managed to find an alternative hotel for your weekend stay. I will pass your kind comment to the reception team. I hope you are having a fantastic Easter weekend and we are looking forward to welcoming back... More 

London, United Kingdom
1 review
Reviewed 3 April 2015

don't remove anything from mini bar parking is not included in the price of staying at the hotel shame when you have paid so much to stay at the hotel. would not usually paid this cost to stay but we were staying from a wedding staff were friendly and helpful, it was very clean but when comparing to say Premier... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jan M
London
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 1 April 2015

I stayed here for business last week so cannot comment on value for money as I did not pay (or indeed know how much rooms are). Location of hotel is excellent, right in the centre of town by the river. I think all the major colleges are within a short walk. Checkin was swift. My room was at the back... More 

Helpful?
Thank mr_rushLondon
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear mr_rushLondon, Thank you for your review. We are happy to hear that you had a good experience at our hotel and I will like to assure you that we take every comment on board in order improve the guest experience. In regards to the car parking ticket, I will make sure to pass on your feedback to our Front... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2015

This hotel is shabby considering the level of charges . Room was clean and breakfast was excellent but at >£200 per night this would be the minimum to expect. Charging for parking at £16/night was ridiculous considering the room rate ,

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Seamas G
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Seamas G, Thank you for your feedback. We appreciate your comments about the level of charges. However, our prices vary depending on the time of year and availability at the time of booking. With regards to the car park, we believe the charges are comparable to other major city centre car parking charges and to that of the alternative... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $194 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hilton EMEA, Booking.com, Expedia, Cheap Tickets, Travelocity, Priceline, Agoda, HotelTravel.com and Odigeo so you can book your Doubletree by Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
5 questions
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Bowmore, United Kingdom
1 month ago
Wymondham, United Kingdom
9 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River rooms are much nicer”
 of 5 bubbles peterv120, 28 Nov 2016 | Read review
“Requested high floor in advance, but only one of us was given this”
 of 5 bubbles jtuxford, 26 Nov 2016 | Read review
“Ask not to overlook the spa as it is being renovated”
 of 5 bubbles juggsy, 22 Nov 2016 | Read review
“Ask for a room overlooking the gardens or canal”
 of 5 bubbles Angelacummings, 10 Nov 2016 | Read review
“Facing the river if you are prepared to pay a little extra”
 of 5 bubbles WILLIAMW681, 22 Oct 2016 | Read review
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