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Helen Hotel

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Helen Hotel
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175 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Oxford, United Kingdom
Reviewed 1 week ago

I've given this a 2 star rating rather than a 1 star because the staff were pleasant and friendly. However, the hotel itself is pretty grim. The shower in our room was covered in black mould and the damp smell was so overwhelming I had to shower with the door open as it was making me feel sick. The decor...

Thank oxfordlawyer
Reviewed 2 weeks ago via mobile

This hotel has good parking, situated opposite the Faculty for Education. It is clean and friendly. The breakfast is very good with eggs cooked fresh and a range of juices, cereals, fruit, yogurt, and not options given. The wooden furniture gives a warm homely feeling. Bathroom has a good offer of soap, shampoo and small sewing kit. A seating room...

Thank 2017Helen
Dubrovnik, Croatia
Reviewed 2 weeks ago

Stayed two nights and I would stay again. Main reason is location,10 min walk from railway station, (for those with car there is enough space to park) and about 20 min slow walk to center. Room (double) is big enough, extra clean with all facilities in it,such coffee, tea, cattle, hair drier etc. Before I booked I sow comments like...

Thank 69Doris
Reviewed 18 March 2017 via mobile

Had a one night stay here on business and it ticked all the boxes. Staff friendly, good value, parking, room clean, breakfast tasty & good location. Great Italian restaurant opposite was also a bonus. Just watch the cyclist in Cambridge they are everywhere!!!

Thank Malcolm M
Sheffield, United Kingdom
Reviewed 27 February 2017 via mobile

Let's start with the positive, the staff are really nice and did do their best to help sort some of the problems. The negative is the state of the place. I'm not sure which of its many flaws helped me realise that it's owners don't give a dam about the state of the place. Maybe it could be the trip...

1Thank acorn-adfs
Washington DC, District of Columbia
Reviewed 14 February 2017

We would have been more enthusiastic about the Helen had we not stayed in two other small hotels in the same price band on the same trip. The Helen offers the advantages of proximity to the Cambridge Rail Station, cleanliness, a selection of shared bath and en suite rooms, and for travelers arriving in Cambridge by car, adequate parking. It's...

Thank Richard R
Matlock, United Kingdom
Reviewed 5 February 2017

I was a bit dubious about booking this hotel after reading reviews but have to say that although there was nothing wrong with the room I have to agree that the breakfast was not brilliant. The hot food is kept in bain marie's and there is no way that the temprature was the legal minmum required for storing hot food....

Thank alldritt6
Reviewed 10 November 2016

Small B&B we had an upstairs bedroom that overlooked the garden area which was quite nice, it was extremely hot trying to sleep, but their was a small fan provided, which helped a little.The next morning we had breakfast in their dining room which was really lovely, the young staff that were in the kitchen were very accomodating, overall a...

Thank Wendi9
Reviewed 30 October 2016

This was a one night say; I had not stayed here previously. Check in was smooth but I was not given any information about the hotel, simply asked whether I wanted to pay. The room was small, clean and tidy. The décor was bright and the compact bathroom was modern but too small for any shelves to place personal items....

Thank kpf1987
Seattle, Washington
Reviewed 20 October 2016

It seems all the world is visiting Oxford these days, thanks the Inspector Morse, but Cambridge is well worth a look-in as well. Our itinerary did not allow us much time, but aside from the college themselves, there are galleries and museums worth your time. The Helen Hotel (it is really a great B&B) is well situated for such a...

1Thank RodnSheila

41 photos of this hotel

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All Traveller Photos (41)
Hotel & Grounds (5)
Room/Suite (14)
Dining (4)
Bathroom (6)
Other (12)
04/06/2017 05/06/2017
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  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included

Additional Information about Helen Hotel

Address: 167-169 Hills Road, Cambridge CB2 8RJ, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $126 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Helen Hotel 3*
Number of rooms: 22
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Also Known As:
Helen Hotel Cambridge
Hotel Style:
#9 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Helen Hotel staff and other travellers.
2 questions
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Questions? Get answers from Helen Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 226, garden view, and not much stairs.”
69Doris, 6 May 2017 | Read review
“Ask for rooms toward the back - although the Helen's set-back from Mills Road is such that I don't think front rooms would be too noisy.”
richardrD9683VG, 14 Feb 2017 | Read review
“Upstairs overlooking the garden seemed to be a good room.”
Wendi9, 10 Nov 2016 | Read review
“Consider another choice for the price.”
IntSommelier, 20 May 2016 | Read review
“Family room had plenty of space for only a little extra - the double rooms were definitely, erm, cosier!”
TheLaughingCat, 3 May 2016 | Read review
5 of 5
US$97* /night
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Prices are for 1 room, 2 adults
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