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Traveller (151)
Room & Suite (181)
Dining (58)
Ratings and reviews
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“white company”(21 reviews)
“lovely hotel”(83 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
4 Star Hotel
View all hotel information
Location and contact
Whitehouse Lane, Cambridge CB3 0LX, England
6.7 km to Cambridge Airport
28 restaurants are within a 2 km radius
2.3 km from The River Cam
View nearby attractions and restaurants
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Reviews (1,301)
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1,279 results
Traveller rating
487
427
200
110
55
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LanguageEnglish
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487
427
200
110
55
Show reviews that mention
All reviewsgraffiti restaurantwhite companylovely hoteljunior suitecity centreunderfloor heatingmini barfresh milkbath and showercontinental breakfastfull englishreception staffquiet locationthe ground floorplenty of parkingenjoyable stayfree parking
FilterEnglish
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1 - 5 of 1,279 reviews
Reviewed 3 days ago

Whole evening ruined by luke warm food, which i couldn't eat, "clumsy" chef dropping a main course, which led to a lengthy wait and argumentative duty manager. Used to love this place, very sad to find it so chaotic and the quality of the food...More

Thank Gary C
Reviewed 1 week ago

We booked a table in the hotel restaurant for a small family gathering. We dealt with Tracy, the events coordinator, who ensured that the booking went smoothly and everything was exactly as we had arranged. We had two people in the party who had special...More

Thank Katey K
Response from Alison H, Manager at Hotel FelixResponded 5 days ago

Thank you very much for your review. We are absolutely delighted that you thoroughly enjoyed your lunch with us and found the food to be both excellent and great value. It is also great to hear that your party found the bedrooms to be immaculate....More

Reviewed 1 week ago

When arriving early for breakfast it was beautifully presented. Coffee and tea are freshly made. We also experienced a delay in service, but really due to more staff needed rather than their friendliness or professionalism which was great. The rooms are a little bland but...More

1  Thank IslandAmber
Response from Alison H, Manager at Hotel FelixResponded 5 days ago

Thank you very much for your review. We are delighted to hear that you enjoyed your breakfast and dinner and appreciated our picturesque terrace and gardens especially when the sun shines. It is also great to hear that you found staff to be both friendly...More

Reviewed 3 weeks ago

Dinner 'special' was sushi followed by baked rabbit. To start with, offered a single stale bread role on a silver platter, not a bread selection, several rolls or warm rolls, and cold butter stright from fridge-solid. No second one offerred, Then 3 mean size sushi,...More

Thank Adrian H
Response from Alison H, Manager at Hotel FelixResponded 1 week ago

Thank you for your review. I am really sorry to hear that dinner didn't meet your expectations on this occasion. It is disappointing to hear that you were only offered one bread roll after sitting down to dinner. We don't generally serve a variety of...More

Reviewed 3 weeks ago via mobile

Lovely hotel in a lovely setting considering it's on the outskirts of Cambridge. A bit of a mix up with our room upon arrival but another room was soon sorted which was great. We had afternoon drinks outside in the garden area in the sun...More

Thank Darren B
Response from Alison H, Manager at Hotel FelixResponded 2 weeks ago

Thank you very much for your review. It is great to hear that you enjoyed your stay with us and loved having drinks and food on the garden Terrace. It is also good to know that room service was both prompt and delicious and staff...More

View more reviews
About
Hotel class
Hotel class
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
52
Price range
US$155 - US$291 (Based on Average Rates for a Standard Room)
Also Known As
Felix Hotel Cambridge
Location
United Kingdom > England > Cambridgeshire > Cambridge
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
52
Price range
US$155 - US$291 (Based on Average Rates for a Standard Room)
Also Known As
Felix Hotel Cambridge
Location
United Kingdom > England > Cambridgeshire > Cambridge
Hotel class
Hotel class
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
52
Price range
US$155 - US$291 (Based on Average Rates for a Standard Room)
Also Known As
Felix Hotel Cambridge
Location
United Kingdom > England > Cambridgeshire > Cambridge
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Traveller (151)
Room & Suite (181)
Dining (58)
Questions & Answers
Ask a question
Joanna B
October 29, 2017|
AnswerShow all 3 answers
Response from David1309 | Reviewed this property |
Maybe if you do not have a credit card. But they did want paying in full when booking and took my card again on checking in. In case you spend any money! So not friendly.
1
Vote
MinMonje
September 3, 2016|
AnswerShow all 2 answers
Response from fbunny81 | Reviewed this property |
We stayed in room 18 it was a ground floor room so very close to the front door and garden but didn't open onto it. There are two restaurants - one you can take dogs in and the other you can't. We left our dog in our room... More
2
Votes
Room Tips
"Ground floor rooms are a flat walk from the car-park"
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"We stayed on the first floor which was very quiet."
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"We had a King-Size Double Premier Room"
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"A pleasant hotel on the outskirts of Cambridge."
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