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Brookside Hotel

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Brookside Hotel
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370 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We were made to feel very welcome by all staff. They were also happy to share local knowledge and recommend things to do and see. Public areas were all well kept and clean. Room a little outdated but clean and bathroom modern and fresh with a nice shower. 15 minute walk to town or £4.50 in a taxi. It was... More 

Thank why111
2 reviews
Reviewed 1 week ago

The bed and the shower are pretty important when staying in a hotel. Both were terrible, with an old, noisy, creaky bed and a shower which I gave up on after 10mins of trying to regulate the temp/pressure. Don't know about the other rooms, but beware of Room 25!

Thank seethebay
London, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

We booked this hotel for an overnight stay as we has to attend a funeral the next day. Due to "bodies on the track" we were very late in arriving but the hotel staff couldn't have been more accommodating. Found a takeaway service, kept the bar open, speedy check in, lovely room, comfortable bed, good shower and the next day... More 

Thank Richard T
Isle of Arran, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I had the pleasure of staying here from the 13th until 16 Nov this year. I was swiftly checked in and shown to my room, the staff were very pleasant and also very helpful. Breakfast is excellent and the Restaurant does some very nice food in the evening. I have seen some reviews commenting on views? It is situated on... More 

Thank charliesclan
Aberystwyth, United Kingdom
Level Contributor
136 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 3 weeks ago

Just a one-nighter at the Brookside and it ticked all the boxes. Our room was generously sized and well equipped and breakfast offered a good choice. It's unusual to get free parking so close to the centre so that was a real bonus. They seemed pretty full, with a mixture of contractors (judging by the white vans parked outside that... More 

Thank travelwearyLondon
Wakefield, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

A lick of paint would do no harm on the stairways and landings. Rooms nice, with very comfortable beds. Lovely staff - friendly and welcoming. Breakfast nice. Dinner - old-fashioned menu, but the steak was really good. Slightly eccentric decor - photographs of books one the walls is not a library!

Thank Stephen W
Sheerness, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Booked this hotel as it was close to a family get together venue. checked in to reception for our 2 night stay , lovely lady, showed us to our room ( a superior double @ £124 a night ) the room was basic ,with bathroom , cheap toiletries, overlooking a very restricted space carpark. To get to our room meant... More 

1 Thank Philip H
Lancaster, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

After a long drive we finally found our hotel.We were welcomed by the lady on reception and directed to our room.The hotel is warm,cosy;very clean and comfortable.Food is fantastic and plentiful and the bar is reasonably priced.The decor in the rooms and stairways are a little tired but overall we loved it here.

Thank jacks1437
Isle of Man, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 weeks ago

We spent 3 nights at the Brookside and it was first class. After an initial upset about the level of one of our parties’ rooms, which I add, was sorted quickly and amicably, we soon settled down for an enjoyable three days. The rooms were spotlessly clean and serviced every day. The staff was all first class, Anna, Alma and... More 

Thank 190927Polly
Cumbria, United Kingdom
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 October 2016

Expected much from the reviews but in reality the Brookside is a Blackpool boarding house transposed to a Chester suburb! The superior double a gloomy room at the end of a maze overlooking the car park. The damaged shower valve just waiting to scald the unwary. Breakfast very average. Avoid.

Thank Chris H

57 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (26)
Room/Suite (6)
Bathroom (8)
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Other (8)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
Official Description (provided by the hotel)
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 

Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $124 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
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Also Known As:
Brookside Hotel Chester
Hotel Style:
#4 Business Hotel in Chester
#15 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Brookside Hotel staff and other travellers.
3 questions
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Questions? Get answers from Brookside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know about the other rooms, but beware of Room 25 bed & shower!”
 of 5 bubbles seethebay, 25 Nov 2016 | Read review
“We opted for a superior double room @ £124 a night,we had room 19, stairs,corridors ,views of the car park is what you get.”
 of 5 bubbles 925philiph, 3 Nov 2016 | Read review
“Look elsewhere.”
 of 5 bubbles 20ChrisH, 16 Oct 2016 | Read review
“Room 3 on bar and dining room level, situated at the back, so no traffic noise”
 of 5 bubbles CaroleT674, 18 Sep 2016 | Read review
“We were on the side of the hotel,room 7 very little traffic noise”
 of 5 bubbles heavenSheffield, 13 Sep 2016 | Read review
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