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Hallmark Hotel Chester The Queen

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Traveller (1013)
Room & Suite (198)
Dining (48)
Overview
  • Excellent54%
  • Very good29%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“kings grill”(116 reviews)
“kings quarters”(99 reviews)
“train station”(213 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
Aug. 27Aug. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,623)
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2,600 results
Traveller rating
1,336
771
256
143
94
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LanguageEnglish
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1,336
771
256
143
94
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1 - 5 of 2,600 reviews
Reviewed 4 days ago

Stayed here for one night with breakfast and dinner on a Virgin Experience voucher. The building itself is lovely and the rooms are of a great standard. We stayed in room 112 which is the Charles Edward room. The room is very spacious and had...More

Thank Natasha W
Reviewed 4 days ago via mobile

Stayed for one night in a double room. The room was clean and comfortable and the bathroom gave the impression it had recently been refurbished. The hotel itself certainly meets its 3 star billing and is well looked after. Externally there are a number of...More

Thank Brendan G
Reviewed 4 days ago

We have just spent a lovely night away here. The room was lovely the hotel itself is stunning. Yes a little tired in places but this adds to the charm. The food in the Kings grill is stunning. All the staff are fantastic and polite....More

Thank hjrussell76
Reviewed 4 days ago via mobile

Lovely comfortable room with a good shower and bath and coffee making facilities. The food was also very nice at breakfast and for an evening meal and the stag were very friendly and professional. We would definitely stay again.

Thank Nigel R
Reviewed 5 days ago via mobile

The hotel is literally facing the train station, 10 minute walk into the city centre. Breakfast was lovely! Room was gorgeous! The only downfall to this hotel is the lack of manners that the reception staff have. Check in was a nightmare, I wish I...More

Thank Hannahl_Mariaa
Response from queendeputy, Manager at Hallmark Hotel Chester The QueenResponded 5 days ago

Dear Hannahl_Mariaa, Thank you for taking the time to write a review of your time with us. I am pleased to see that you enjoyed the hotel, bedroom, breakfast and your time in the city. I am sorry to hear that you had problems at...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Non-Smoking Hotel
Wheelchair Access
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1013)
Room & Suite (198)
Dining (48)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
naughtynicci28
August 5, 2018|
AnswerShow all 2 answers
Response from johnnyroadmap | Reviewed this property |
We booked via Groupon with a debit card. I don’t think we gave anything at check in. Settled the bill with a debit card too. Hope this helps.
1
Vote
GaryGazebo
June 13, 2018|
Answer
Response from Daimaxboyce | Reviewed this property |
Sorry I don’t know as I stayed via Corporate . But room 305 was really gone out nice .
0
Votes
STF_10
June 11, 2018|
AnswerShow all 3 answers
Response from Lowri R | Reviewed this property |
About 15-20 minutes
1
Vote
Room Tips
"We had a room on the 1st floor which had natural light most of the day."
DavinaK171
2 million years ago
Read review
"We asked for a quite room"
W4304JHmichaeld
2 million years ago
Read review
"If you want a nice room, call the hotel rather than use an internet booking."
N884YKpaulp
2 million years ago
Read review
"Room hot, but it was in this years unusual heat wave"
ManchesterSharon88
2 million years ago
Read review
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