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Doubletree by Hilton Chester

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Traveller (567)
Room & Suite (146)
Dining (68)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent48%
  • Very good30%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present...
Offers from Doubletree by Hilton Chester
Special Offer: 25% off* - Summer Sale
Hotel deals
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Location and contact
Hoole Hall Warrington Road | Hoole, Chester CH2 3PD, England
Hotel website
6.1 km to Chester Airport
61 restaurants are within a 2 km radius
2.9 km from Walls of Chester
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,399)
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3,363 results
Traveller rating
1,564
1,010
471
195
123
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1,564
1,010
471
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1 - 5 of 3,363 reviews
Reviewed yesterday

This hotel is well worth a visit I have stayed here many times and have always received great service from friendly staff. Rooms fresh and clean with lots of space. Nice pool and spa. Good dining optionsMore

Thank Simon999999999
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded yesterday

Dear Simon999999999, Thank you for staying with us recently and also for taking the time to share such a positive review of your time here. We are so pleased to hear that you find our team to be friendly and that you are comfortable whilst...More

Hotel's Favourite
Reviewed May 15, 2018 via mobile

Stayed at the hotel this weekend and what a beautiful hotel it is, simply stunning. Our check in was great we asked on arrival about the possibility of upgrading one of the rooms as we knew some of our party would stay up later than...More

2  Thank Nicola L
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded May 16, 2018

Dear Nicola L, Thank you so much for taking the time to share a 5 out of 5 review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to hear that Jessica was able to assist with your room query...More

Reviewed 4 days ago via mobile

We didn’t eat or drink here or use the spa but we have to say that the room was lovely - really well designed and put together. Nice reception staff as well although the room wasn’t ready when we arrived but that didn’t cause us...More

Thank TomPurcell
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded 4 days ago

Dear TomPurcell, Thank you for choosing to stay with us recently and also for taking the time to share your review of your time here at DoubleTree by Hilton Chester. We are delighted to hear that our Front Desk team made a positive impression on...More

Reviewed 4 days ago via mobile

Had a lovely overnight stay at the DoubleTree by Hilton Hotel! Staff were very friendly at the reception and the restaurant, The hotel was beautiful and spacious the rooms were clean except for the bathtub which I had to clean myself but the beds were...More

Thank Msabinder
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded 4 days ago

Dear Msabinder, Thank you for taking the time to share a review of your recent stay with us at DoubleTree by Hilton Chester. Our team are so pleased to hear that you found them to be friendly at both our front desk and also in...More

Reviewed 5 days ago via mobile

Firstly, the staff are so friendly and explain things very easily and go through everything with you at check in. The rooms are really big and spacious, provided with a desk and chair (good if traveling for business), bathroom toiletries, safe, etc... Coffee making area...More

Thank danielab_x
Response from DoubleTreeChester, Guest Relations Manager at Doubletree by Hilton ChesterResponded 4 days ago

Dear danielab_x, Thank you for choosing to stay with us and also for sharing such a lovely review of your time with us at DoubleTree by Hilton Chester. Our front desk team are so pleased to hear that you found them to be friendly and...More

View more reviews
About
Description
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored ...More 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (567)
Room & Suite (146)
Dining (68)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
SAMMIE-LEIGH
June 10, 2018|
AnswerShow all 4 answers
Response from Rob0207 | Reviewed this property |
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend... More
2
Votes
janetb555
April 19, 2018|
AnswerShow all 5 answers
Response from DoubleTreeChester | Property representative |
Hi Emsaz83, Thank you for your question. I am pleased to confirm that you can order food in the bar area of the Garden Room.
1
Vote