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Dene Hotel

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1 room 2 adults 0 children
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Dene Hotel
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443 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Telford, United Kingdom
Reviewed 1 week ago

As soon as I walked into the Reception area, I thought, " Oh God "!!! Very plain and drab, just a desk and a old leather sofa, not welcoming at all. We checked in and was given a TV remote and door key. Our room was the 1st one through the double doors, to the left of the reception. The...

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Helpful?
Thank Diane H
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

As soon as I pulled into the carpark I knew!!!!!.Girl on reception took a while to acknowledge me......key and remote control were given to me and off I went in search of our room. Had a peep in staff quaters . Disgusting.our room was musty.....cleanish. ....the quilt on the bed was old and thin as was the pillows.one pillow each...

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1Thank A TripAdvisor Member
Pmc_11, Manager at Dene Hotel, responded to this review

Dear guest, thank you for taking the time to leave feedback after your stay. We really appreciate the feedback as it enables us to continually improve our services. We are sorry that you didn't enjoy your overall stay, please be assured your comments have been passed and hope to see you again in the near future.

Reviewed 2 weeks ago

I booked this hotel with my friend for the weekend. Room was clean. This is a lower star hotel but is great value for money. It is close to the centre (10-15min walk) and some little shops close by. Staff were lovely and breakfast was good.

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Thank Jade B
Pmc_11, Manager at Dene Hotel, responded to this review

Dear Jade, thank you for taking the time to leave feedback after your stay. We are so glad that you enjoyed your weekend away and look forward to seeing you again in the near future.

Bangor, United Kingdom
Reviewed 3 weeks ago

Second time we have stayed here and again found this hotel excellent value. Free car parking, 20 minute walk into Chester , plenty of restaurants shops and cafes just around the corner if you do not want to walk into Chester. Rooms are small but very comfortable and good showers. Bar and lounge areas really nice and everywhere spotless

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Thank Sue T
Reviewed 3 weeks ago via mobile

Room was nice enough, spacious and clean but honestly the coldest place i've ever slept and I ve slept on the side of mountains! The room has a huge bay window that lets in all the cold from outside and the very small wall radiator did not work at all. There was also no hot water. I was very glad...

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Thank Jobro90
west coast of Wales
Reviewed 4 weeks ago via mobile

Luckily only booked for one night! Looks ok outside and on way to room but I really must read other reviews before booking ! Room smelt damp or ? bad drains ? I was on ground floor in middle of corridor with a surrounding ? Hen party !!!! Didn't want to be a part pooper but yelling out to each...

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Thank tanyg
Reviewed 16 January 2017 via mobile

My husband and I visited Chester along with two other couples (our close friends) on January Saturday 14th to celebrate my birthday. We stopped at the Dene hotel that is approximately 1 mile away from Chester city centre. We booked 3 rooms for £47 each which is alot cheaper than the hotel we were originally going to stop at. The...

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Thank Andrea P
Pmc_11, Manager at Dene Hotel, responded to this review

Dear Andrea, thank you so much for your review. We really appreciate the comments as we strive to continually improve our services. We are so glad you all enjoyed your weekend away and look forward to seeing you again in the near future.

Reviewed 6 January 2017 via mobile

Mouldy dirty dusty damp...can't believe we stayed there to be honest. Beds were broken sheets weren't clean bathroom was awful the towels were damp and smelt smokey and they were dirty too. We stayed December 2015 for my fiancés works Christmas party...I doubt it's improved. Don't waste your money go somewhere else even if it's a few £ more

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Thank MissAbbieWalters
Pmc_11, Manager at Dene Hotel, responded to this review

Dear Abbie, thank you for taking the time to leave feedback after your stay in 2015. Since your stay, many of our rooms have been refurbished. Thank you again for your review and look forward to seeing you again in the near future.

Reviewed 4 January 2017 via mobile

Stayed with my wife n teenager in a triple (14). Cheap accommodation in the right location for my trip. Served it's purpose but the mattresses n pillows need replacing imo - all 3 mattresses badly sagging in the bum area. Can't complain for the money though I guess!

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Thank Daniel T
Pmc_11, Manager at Dene Hotel, responded to this review

Dear Daniel, thank you for taking the time to leave feedback after your stay. We really appreciate your comments which have been passed on to management. We look forward to welcoming you back to the hotel in the near future.

Reviewed 30 December 2016 via mobile

It is what it is... A cheap run down hotel which is trying to keep afloat whilst carrying out much needed renovation work. We stayed for one night between Christmas and New Year, and fortunately for the hotel we are fairly laid back and not overly affected by minor issues. So coping with the stained, lopsided bed and drawers without...

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1Thank Bertie V

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Services
  • Free Parking

Additional Information about Dene Hotel

Address: 95 Hoole Road, Chester CH2 3ND, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $57 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Dene Hotel 2*
Number of rooms: 8
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Also Known As:
Dene Hotel Chester
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Questions & Answers

Here's what travellers have asked, with answers from Dene Hotel staff and other travellers.
1 question
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Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles dianeh666, 14 Feb 2017 | Read review
“Woken up by a drunken yob shouting in the street at 4 am. Choose a room in another hotel!!”
 of 5 bubbles ChrispyWales, 22 Dec 2016 | Read review
“Dont choose any room at this hotel.”
 of 5 bubbles milliemutt, 29 Nov 2016 | Read review
“Rooms on south side and rear quieter.”
 of 5 bubbles CB-from-Wales, 24 Nov 2016 | Read review
“Ask for one with a view of the park.”
 of 5 bubbles Sn0rkfish, 7 Nov 2016 | Read review
5 of 5