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2017-10-29 2017-10-30
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    Dene Hotel

    95 Hoole Road, Chester CH2 3ND, England
    Lowest prices for your stay
    2017-10-29 2017-10-30
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    Traveller (175)
    Room & Suite (68)
    Dining (1)
    • Excellent8%
    • Very good17%
    • Average20%
    • Poor19%
    • Terrible36%
    3 weeks ago
    “Not the best”
    13 Sep 2017
    “Not the best but far from the worst.”
    Free Internet
    Free Parking
    Non-Smoking Rooms
    Wheelchair Access
    Breakfast included
    3.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (499)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 492 reviews

    Reviewed yesterday via mobile

    The major plus for this hotel is location great for chester zoo and chester city center ... generous parking The room was large enough and clean plenty of towels We had our meals at the hotel which were ok for the price we paid The...More

    Thank DeniseGavinMcMurdo
    Reviewed 2 weeks ago

    Stayed here for one night and could certainly do with some refurbishment as very dated and not the cleanest, Room very basis and lacking in proper facilities, one member of staff operating both the reception and the bar which apparently is quite normal, expensive for...More

    Thank Bob R
    Reviewed 3 weeks ago via mobile

    Not the best i have stayed in. No phone. Stained carpets and room did not look like the photos as advertised. No side lights by bed only main light switch. Room worn out the whole hotel needs a revamp. Woken up in the early hours...More

    Thank Martin M
    Response from Management_DeneHotel, Manager at Dene HotelResponded 2 weeks ago

    Thank you for your feedback. I was disappointed to read that your stay was not as expected. We are currently making improvements to the hotel and i am sorry you were woken up in the early hours of the morning during your stay. All your...More

    Reviewed 4 weeks ago

    I have never stayed in a hotel room before without a window but I did on Sunday night. It was like a cell, also grubby, smelly and in general need of a makeover. The only saving grace was that we got a 'deal' and got...More

    1  Thank Helen W
    Response from Management_DeneHotel, Manager at Dene HotelResponded 2 weeks ago

    Thank you for your feedback, we are currently in the process of updating areas of the hotel and your feedback will also be passed onto our housekeeping department

    Reviewed 13 September 2017 via mobile

    Stayed for two nights. Room was small but relatively comfortable, bathroom and shower were quite dirty. Breakfast was ok, although the chef/waiter could do with a decent boil wash on his whites!! The real problem was the lack of staff. At breakfast the guy was...More

    Thank Paul0611
    Response from Management_DeneHotel, Manager at Dene HotelResponded 2 weeks ago

    Thank you for your honest feedback. We are currently going through changes at the hotel and your issues that you have addressed on your feedback will be noted and passed onto the relevant departments. Regards Management

    Crowne Plaza Chester
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    The Chester Grosvenor
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    Chester Court
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    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$37 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 8
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Priceline, Booking.com, Cancelon and TripOnline SA so you can book your Dene Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Chester
    • Also Known As
    • Dene Hotel Chester
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    Traveller (175)
    Room & Suite (68)
    Dining (1)
    Hotel & Grounds (80)
    Bathroom (38)
    Sponsored by:
    Crowne Plaza Chester
    1,700 reviews
    2.03 km away
    Chester Court
    264 reviews
    .16 km away
    Holiday Inn Express Chester - Racecourse
    1,328 reviews
    2.33 km away
    The Chester Grosvenor
    2,416 reviews
    1.68 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    6 August 2017|
    AnswerShow all 2 answers
    Response from Stella C | Reviewed this property |
    It's about 15-20 mins, that's at least how long it took me every time I did it but it's totally feasible.
    13 September 2016|
    AnswerShow all 3 answers
    Response from Limpet59 | Reviewed this property |
    I found a listing under R Abson as the business contact person and listed as the Proprietor on a business search web page. Hope it helps.
    Room Tips
    "Don't bother stay at home"
    Read review
    "Best views"
    Read review
    "Hotel, is set back from the road but ask for a room at the rear"
    Read review
    "We had room 19; quite a walk from reception, but nice and quiet."
    Read review
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